BELLUSTAR TOKYO, A Pan Pacific Hotel

Hotels
•
Pan Pacific Hotels & Resorts
9.6 (262 reviews)
Kabukicho1-29-1, Tokyo, Tokyo, 1600021 , Tokyo , JP
81-3-62659770

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Facilities

Full-service spa
Fitness facilities
24-hour front desk
Designated smoking area
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Amazing service
Incredible breakfast
Luxurious rooms
Cons:
Odd surrounding area

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
10
The service and staff were amazing, providing a 5-star experience.
Location
9.2
The surrounding area is a bit odd but definitely not unsafe, with convenient access to transportation.
Room Quality
9.74
The rooms are huge with amazing views and luxurious amenities.
Amenities
9.69
The hotel offers a variety of excellent amenities.
Value for Money
9.22
High-quality services justifying the price.
Food and Beverage
9.88
The breakfast is incredible, with multiple high-quality options.
Overall Experience
9.83
An exceptional and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:31

Property Description

Luxurious Accommodations
Indulge in a pampering session at the full-service spa and enjoy a meal at one of the three onsite restaurants.

Convenient Amenities
Benefit from services like concierge assistance, 24-hour room service, and a bar/lounge to unwind after a long day.

Prime Location
Located in the heart of Shinjuku, explore nearby attractions like Shinjuku Gyoen National Garden and Samurai Museum.

Experience luxury at BELLUSTAR TOKYO, A Pan Pacific Hotel and book your stay now for an unforgettable Tokyo getaway.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support false

Location

Guest Reviews

9.6
Based on 262 reviews
Cleanliness: 9.23
Service: 10
Location: 9.2
Room Quality: 9.74
Amenities: 9.69
Value for Money: 9.22
Food and Beverage: 9.88
Overall Experience: 9.83
M
Marc • couple • ch
10
2026-04-05 • via Nuitee
R
Rozana • family_with_children • it
10
2026-04-03 • via Nuitee
I
ICIAR • extended_group • es
10
2026-03-30 • via Nuitee
J
jeffrey • couple • us
9
2026-03-23 • via Nuitee
E
Elizabeth • couple • au
10
Amazing, the views and service are worth it!!
Pros:

The rooms were spacious and luxurious, and the views were a real highlight!! The staff were welcoming and so helpful. We loved our daily breakfast and tried both the western and Japanese breakfasts. The location was central and very vibrant at night.

Cons:

Nothing

2026-03-20 • via Nuitee
E
Evgenii • extended_group • ru
10
2026-03-12 • via Nuitee
C
Charbel • solo_traveller • au
10
2026-03-02 • via Nuitee
Y
yosef • couple • il
9
2026-02-28 • via Nuitee
Y
yosef • couple • il
9
2026-02-28 • via Nuitee
A
Andrew • couple • us
10
2026-02-10 • via Nuitee
E
Elliott • couple • au
10
Pros:

Design,
Location

2026-01-27 • via Nuitee
C
Ceyda • couple • us
10
2026-01-27 • via Nuitee
K
Katie • family_with_children • au
9
Pros:

The view was superb and the location amazing. Our room was great, little touches everywhere. Loved it. We arrived at night and it was really cold and they gave us a warm lemon drink while we sat and sorted ourselves out. A little expensive but we did choose to stay in a really nice room. Anyway, worth it. And just to reiterate it, the view was superb!

2026-01-26 • via Nuitee
N
noonoo • solo_traveller • au
10
2026-01-22 • via Nuitee
J
Jennifer • family_with_children • sg
10
2026-01-16 • via Nuitee
M
Matthew • solo_traveller • us
10
The best hotel to stay in Shinjuku
Pros:

The amazing people who work at Bellustar provided me with such excellent service. The hotel room has a breathtaking view. I only wish i could have stayed longer. This will be my Hotel of choice every time I am staying in Shinjuku.

2026-01-15 • via Nuitee
G
George • family_with_children • au
10
2026-01-09 • via Nuitee
S
Salem • couple • it
10
2026-01-08 • via Nuitee
C
chloes1 • Couples • Oakland, California
10
This hotel is perfection
Pros:

I cannot recommend this hotel enough. The rooms are huge. Every room has an amazing view. Every room has a huge bath tub. We stayed as a couple for 6 nights during Thanksgiving.

The breakfast is incredible- I highly recommend booking a rate with breakfast included. You have the option to get a Western breakfast at the restaurant, where you can order an unlimited quantity of anything off the menu. OR you can pre-order room service, where you can select a Japanese or Western breakfast, and schedule that for delivery at a specified time.

There's a lounge that's open 8am-8pm. This lounge is free and includes beverages and small tiny packaged snacks. One night they had hors d'oeuvres and served champagne. Every night you can get self-serve beer and a sparkling alcoholic beverage for a couple hours in the evening. The all-day beverages are similar to what's available in your mini bar (except free).

The pajamas are amazing. I purchased a set for 19,800 yen. I wish I purchased the essential oils they sell in the lobby too.

The TV gives you lots of info on the hotel. You can borrow things like a hair straightener, and even workout clothes and shoes.

The surrounding area is a bit odd, but definitely not unsafe. The walk to Shinjuku station is approx 10 min. There is an airport bus stop right below the hotel, but unfortunately it doesn't come very frequently.

There is only 1 elevator that takes you to the lobby of the hotel from the ground floor. You could take the 3 elevators that take you to the Hotel Groove lobby, and then walk over to the gym, where there is a unmarked door that takes you to the Bellustar lobby, but this took me forever to figure out.

This was truly a 5 star experience. The hotel service was amazing.

2025-12-17 • via Tripadvisor
L
Lauren • couple • us
10
Pros:

The service and staff were amazing.Wish we were able to stay here longer!

2025-12-15 • via Nuitee