Facilities

Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Evening entertainment
Outdoor furniture
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Great location and amenities
Cons:
Rooms can be small
Breakfast closes early

Categories

Cleanliness
8.48
Very clean room, nice and friendly staff!
Service
8.65
Everyone was very nice and helpful at the hotel.
Location
8.49
The location is amazing, a full street of restaurants right in front.
Room Quality
7.94
The room and bathroom were spacious and very clean.
Amenities
7.47
Great Japanese-style sauna with hot and cold pools.
Value for Money
8.13
Standard quality for this hotel tier.
Food and Beverage
7.98
Good breakfast, but breakfast closes a bit too early.
Overall Experience
8.45
So amazing from the staff to the area we were at. Loved it here!!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:12

Property Description

Experience the vibrant heart of Tokyo at GINZA HOTEL by GRANBELL, where modern amenities meet stellar entertainment.

Recreational Delights: Dive into the lively atmosphere with our exclusive nightclub, or unwind on the serene terrace while taking in beautiful views of the city.

Convenient Amenities: Stay seamlessly connected with complimentary Wi-Fi throughout the hotel. Our 24-hour front desk and multilingual staff are always available to assist you, ensuring a carefree and enjoyable stay.

Gastronomic Offerings: Start your day with a delicious buffet breakfast available daily, or grab a quick snack from our on-site grocery/convenience store for those on-the-go moments.

Book your unforgettable stay at GINZA HOTEL by GRANBELL now, and immerse yourself in the bustling charm of Tokyo!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.2
Based on 121 reviews
Cleanliness: 8.48
Service: 8.65
Location: 8.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.45
E
Esther
8
Pros:

Location was great.
Staffs were nice.
Room furniture was inconvenient.

2025-10-08 via Nuitee
K
Kathryn friends
10
Pros:

Staff was excellent and helpful. Rooms larger than most of what you would see in Tokyo. Surprisingly ok with the space for three people.

2025-10-04 via Nuitee
M
Mauricio partner
10
Pros:

Clean room, close to a lot of restaurants and close to the subway, it has a very nice onsen

2025-09-27 via Nuitee
T
Thomas family
10
Pros:

Beautiful property and wonderful staff.

2025-09-23 via Nuitee
M
Mai family
10
Pros:

The hotel had great service and was nearby plenty of shops and restaurants. Walking to the nearest station was only a few minutes away so you could get around Tokyo very quickly.

2025-09-16 via Nuitee
N
Nichole
10
Pros:

Wonderful customer service the hotel is around everything love it😊

2025-09-11 via Nuitee
L
Li Ming family
6
Pros:

Our room is actually big for 3 people compared to the other Ginza hotels we stayed before. It had space to walk around in the room and lay down the 3 suitcases.
Bathroom is also in a decent size, however, there is an odd smell in the bathroom like sewage. Also, the air vent is on the ceiling right above the 3rd bed, the strong cold air blew directly onto my head when I was sleeping, which made it very uncomfortable and gave me headache.

2025-09-04 via Nuitee
K
Kenneth family
10
Pros:

We stayed here on our last night after two weeks traveling in Japan. It was a perfect spot to relax and contemplate our adventure. Everyone was very nice and helpful at the hotel, and our room was very comfortable. We would definitely stay here again. If you are looking for a nice shopping district, Ginza is really popping. Plus tons of great food.

2025-08-24 via Nuitee
R
ROSENDO
10
Pros:

thanks all was great

2025-08-02 via Nuitee
A
Andrea
10
Fantastic room, location and sauna!
Pros:

I loved everything about Ginza hotel! The location is amazing, a full street of restaurants right in front of the entrance, combini in the same building, two minute walk to Ginza Main Street. The saune is a huge plus! The room and bathroom were specious and very clean. The breakfast closes a bit too early, also the checkout time is quite early, but overall I loved the stay.

2025-07-18 via Nuitee
N
Nicola
8
Good for short business trip
Pros:

Great location but the rooms larger rooms and still small. Good breakfast.

2025-07-11 via Nuitee
C
Conor family_with_children
10
Pros:

The Japanese style sauna with hot and cold pools was great the kids enjoyed trainspotting on the 10th floor rooftop bar restaurant which has a food happy hour in the evening and nice breakfast in the morning

2025-07-10 via Nuitee
S
stephen family
10
Pros:

clean firiendly great location

2025-07-08 via Nuitee
V
Verified traveler
10
Amazing place!
Pros:

So amazing from the staff to the area we were at. Loved it here!! I would recommend to everyone.

2025-06-29 via Nuitee
D
David friends
10
Pros:

Very clean room, nice and friendly staff! Good location as well.

2025-06-24 via Nuitee
B
Bonnie family
10
Pros:

Nice hotel in Ginza. Not as close to train stations as had hoped for but definitely walkable.

2025-06-19 via Nuitee
F
FEDERICO ERNESTO
10
Pros:

Location is great

2025-06-04 via Nuitee
A
Alejandra friends
10
Pros:

I stayed here for a week and it was very enjoyable. The area is great and in walking distance of many shops.

2025-06-04 via Nuitee
A
Albert
10
Pros:

Job well done.👍
Great people clean rooms. AC works well.

2025-05-21 via Nuitee
E
Eric
6
Pros:

Rooms were dil

2025-05-21 via Nuitee