Hotel Indigo Tokyo Shibuya

Hotels
Hotel Indigo
9 (1668 reviews)
Shibuya-ku Dogenzaka 2-25-12 , Tokyo , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Small room sizes
Limited space for luggage

Categories

Cleanliness
9.21
Rooms are very clean, quiet, and well maintained.
Service
9.18
Staff was very nice and helpful.
Location
9.72
Ideal location in the heart of Shibuya, perfect for exploring the surrounding area.
Room Quality
8.17
Rooms are comfortable but some are small with limited storage.
Amenities
9.2
Laundry service was perfect and breakfast is superb.
Value for Money
8.16
Some may find the rates relatively high for room size.
Food and Beverage
9.21
The breakfast was fantastic with a great variety.
Overall Experience
9.18
Thoroughly enjoyable experience with minor room size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:16

Property Description

Luxurious Accommodation
Hotel Indigo Tokyo Shibuya offers a 5-star experience with a fitness centre, terrace, and a restaurant and bar. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Delectable Dining Options
Start your day with a buffet, à la carte, or American breakfast available daily at the property. Indulge in a culinary journey without leaving the hotel premises.

Convenient Location
Located just 400 metres from Shibuya Scramble Crossing, Hotel Indigo Tokyo Shibuya is also close to popular attractions like Toguri Museum of Art, Hachiko Statue, and Shibuya Center Town. With Tokyo Haneda Airport only 21 km away, your travel convenience is guaranteed.

Book now for an unforgettable stay at Hotel Indigo Tokyo Shibuya!

Important information:

Breakfast-inclusive rates consist of breakfast for 2 adults.

Breakfast is available for an extra charge for additional guests.

Please note that parking is available from 07:00 to 23:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥12,430 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 3000 per day.

Location

Guest Reviews

9
Based on 1668 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
P
phyllis couple us
8
Pros:

Amazing staff. NIce roof garden

Cons:

A little time consuming to wait for 2 elevators to get to rooms and quit4e expenseive

2026-05-09 via Nuitee
D
Demet extended_group tr
10
Huzurlu,güvenli ve konum harika
Pros:

Konum, temizlik, güvenlik

Cons:

Sigara içme alanı. Sigara alanı tesis içindeki terasın bir köşesinde olabilirdi. Dışarıdan gelenlere açık alanda olması gece sigaraya inen kadın misafirler için sıkıntılı olabilir.

2026-05-09 via Nuitee
K
Kerry couple ca
10
Beautiful space in the heart of Shibuya
Pros:

Exquisite attention to detail. Thoughtfully designed rooms. Beautiful rooftop patio. Outstanding breakfast in restaurant. Exceptional staff, warm, welcoming, efficient and thorough.

Cons:

Nothing comes to mind

2026-05-09 via Nuitee
P
Penelope couple us
10
Pros:

Finally, a hotel that has interesting artistic design.

2026-05-09 via Nuitee
S
Stefán couple is
9
2026-05-08 via Nuitee
O
Obrad family_with_children nl
6
2026-05-07 via Nuitee
J
john couple us
10
Location, location, location. In the heart of Shibuya area and down the street from famous Crossing.
Pros:

Outstanding views! One of the greatest breakfast offerings i've ever seen and it was delicious. Wife went crazy over the bathroom/bidet. Room size was comfortable. Staff above and beyond helpful.

Cons:

It was a little hard to find by taxi. Outside street signage could be larger.

2026-05-06 via Nuitee
L
Livia Jana couple ch
10
2026-05-06 via Nuitee
A
Alexandra couple de
9
Alles super.
Pros:

Die Lage war perfekt und zentral.

Cons:

Sehr kleine Zimmer, was für Tokio aber glaube ich noch groß war..

2026-05-06 via Nuitee
J
jerzy family_with_children pl
8
Dobry wybór na kilka dni w Tokio
Pros:

Bardzo dobra lokalizacja, pokoje małe ale design ciekawy

Cons:

Długi czas oczekiwania w restauracji i barze na posiłki ale także na napoje czy kawę i herbatę. Częste pomyłki personelu wynikające z braku znajomości angielskiego nadrabiane życzliwością i miłą obsługą

2026-05-05 via Nuitee
Z
Zachary couple gb
10
2026-05-05 via Nuitee
A
alexandre family_with_children br
10
2026-05-04 via Nuitee
J
JARZOM couple pl
9
2026-05-04 via Nuitee
L
Linken family_with_children au
10
2026-05-04 via Nuitee
J
Jennifer extended_group pr
8
Pros:

Location and breakfast

Cons:

Small rooms.

2026-05-04 via Nuitee
P
Pau couple ae
7
Molt bona
Pros:

Netedar i ubicació.

Cons:

Dimensions de les habitacions i preu car.

2026-05-03 via Nuitee
R
Rosa family_with_children au
10
2026-05-03 via Nuitee
A
Alexandre family_with_children pt
10
Óptima localização para conhecer Tokyo. Staff muito simpático.
Pros:

Localização e o pequeno almoço

2026-05-03 via Nuitee
L
Lisa family_with_children us
9
Wonderful, would definitely stay again.
Pros:

Breakfast buffet was amazing - lots of choices and everything delicious. Location was very convenient to train station and lots of dining/shopping within feet of the hotel. Great view of city from room and dining level terrace.

Cons:

Understandably space is at a premium, but using coat storage area with people entering/exiting bathroom was a challenge sometimes.

2026-05-03 via Nuitee
L
Liane couple au
10
Brief but comfortable. I would stay there again.
Pros:

We found the room small but very comfortable. We were told we could see Yoyogi Park from our room but could not see it at all. Great view of Shibuya though. We enjoyed breakfast - great value. Dinner was lovely. Restaurant has top notch food and service.

Cons:

No luggage stand for second suitcase. Only space for one suitcase under the hanging rack. This made the space very tight and meant I could not use the lounge or window as my bag had to fit there.

2026-05-03 via Nuitee