Hotel Indigo Tokyo Shibuya by IHG

Hotels
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Hotel Indigo
9 (1817 reviews)
Shibuya-ku Dogenzaka 2-25-12 , Tokyo , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Small room sizes
Limited space for luggage

Categories

Cleanliness
9.21
Rooms are very clean, quiet, and well maintained.
Service
9.18
Staff was very nice and helpful.
Location
9.72
Ideal location in the heart of Shibuya, perfect for exploring the surrounding area.
Room Quality
8.17
Rooms are comfortable but some are small with limited storage.
Amenities
9.2
Laundry service was perfect and breakfast is superb.
Value for Money
8.16
Some may find the rates relatively high for room size.
Food and Beverage
9.21
The breakfast was fantastic with a great variety.
Overall Experience
9.18
Thoroughly enjoyable experience with minor room size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:16

Property Description

Luxurious Accommodation
Hotel Indigo Tokyo Shibuya offers a 5-star experience with a fitness centre, terrace, and a restaurant and bar. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Delectable Dining Options
Start your day with a buffet, à la carte, or American breakfast available daily at the property. Indulge in a culinary journey without leaving the hotel premises.

Convenient Location
Located just 400 metres from Shibuya Scramble Crossing, Hotel Indigo Tokyo Shibuya is also close to popular attractions like Toguri Museum of Art, Hachiko Statue, and Shibuya Center Town. With Tokyo Haneda Airport only 21 km away, your travel convenience is guaranteed.

Book now for an unforgettable stay at Hotel Indigo Tokyo Shibuya!

Important information:

Breakfast-inclusive rates consist of breakfast for 2 adults.

Breakfast is available for an extra charge for additional guests.

Please note that parking is available from 07:00 to 23:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1817 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
K
Kitian Traveler • solo_traveller • au
10
Pros:

Every thing was so good. Value for money. Amazing service. Great location

Cons:

The Lasagne was not good half was burnt.

2026-08-29 • via Nuitee
B
Beth • couple • au
10
Pros:

Great staff

2026-08-28 • via Nuitee
M
Miller • family_with_children • us
10
2026-08-25 • via Nuitee
A
Alexandr • family_with_children • ru
10
2026-08-24 • via Nuitee
A
Alzbeta • solo_traveller • sk
10
Pros:

The staff was very kind and helpful, the hotel was clean and room were comfortable and well designed. The breakfast was a unique experience, absolutely worth the money.

2026-08-24 • via Nuitee
M
Mathieu • family_with_children • fr
9
Pros:

emplacement, confort, vue sur tokyo la nuit

Cons:

un peu cher

2026-08-23 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-08-23 • via Nuitee
S
Sylvia • solo_traveller • au
10
Great stay
Pros:

The location was great, the hotel was modern and clean. Staff were very helpful.

Cons:

The mattress was hard

2026-08-22 • via Nuitee
T
TSUTOM • family_with_children • jp
10
2026-08-22 • via Nuitee
S
Sabu • couple • au
10
Awesome close to everything
Pros:

Friendly helpful staff

Cons:

Nil

2026-08-21 • via Nuitee
D
Dan-Erik • solo_traveller • no
10
2026-08-21 • via Nuitee
D
David • family_with_children • nl
1
Very disappointing
Pros:

Location.

Cons:

The fact that I had made a reservation for three people, myself and my two daughters, and according to Booking my 15 year old daughter was classified as a child at this location, and despite having a confirmed reservation with this information the hotel tried to charge me more for my room and didn’t accommodate with a room for three people, but a room for two people..

2026-08-20 • via Nuitee
E
ellen • solo_traveller • be
10
2026-08-20 • via Nuitee
G
Gry • family_with_children • no
10
2026-08-19 • via Nuitee
G
Gregory • couple • fr
8
Propre, calme, emplacement idéal.
Pros:

Emplacement parfait, taille de la chambre et personnel.

Cons:

J’aurais préféré un peu plus de produits cosmétiques plutôt que autant d’articles payant dans le mini bar.

2026-08-19 • via Nuitee
J
José Antonio • extended_group • es
10
Experiencia inolvidable en Tokio
Pros:

Excelente ubicación, buen trato del personal , habitaciones cómodas y gran desayuno

2026-08-17 • via Nuitee
L
Luciana • family_with_children • br
10
Melhor vista de Tokio e melhores funcionários
Pros:

Os funcionários são espetaculares . Todos falam inglês muito bem e estão sempre atentos e sorrindo . Minha filha esqueceu o Apple pen no quarto após o check out ; eles acharam, me ligaram (estávamos já no táxi a caminho do aeroporto e o taxista só falava japonês ) , falaram com o motorista para ele retornar e pegar a caneta . O café da manhã também é maravilhoso e a vista de Tokio é espetaculat.

Cons:

Os quartos são realmente pequenos .

2026-08-16 • via Nuitee
K
Kareena • family_with_children • mu
10
Brilliant! Highly recommend. Will come again.
Pros:

Centrally located. House keeping was a blessing! Comfortable beds. Amazing bathroom.

Cons:

The breakfast lacked variety esp if you’re vegetarian.

2026-08-16 • via Nuitee
A
Alessandro • couple • it
10
2026-08-16 • via Nuitee
G
Gustavo • solo_traveller • ve
8
Pros:

La ubicación es perfecto. Especialmente si estás aterrizando en Tokio por primera vez... El desayuno es muy bueno y la gente que atiende en el restaurante es muy agradable.

Cons:

El tamaño de la habitación muy apretado

2026-08-16 • via Nuitee