Smile Hotel Nagano

Hotels
7.9 (103 reviews)
Minamichitose 1-12-4 , Nagano , jp

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Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Small rooms
Comfort issues with pillows

Categories

Cleanliness
7.4
Mixed sentiments with some mentions of cleanliness issues.
Service
8.4
The staff was described as very friendly and helpful.
Location
8.4
Centrally located and close to the station, with nearby commerce and restaurants.
Room Quality
6.9
Rooms are somewhat small and have some comfort issues.
Amenities
7.9
Offers good amenities like breakfast and coffee service.
Value for Money
8.4
Overall good value for the price.
Food and Beverage
7.9
Breakfast options are tasty and well-received.
Overall Experience
7.9
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:33

Property Description

Convenient Location
Situated in Nagano, Smile Hotel Nagano offers easy access to popular attractions like Zenkoji Temple and Jigokudani Monkey Park. With Nagano Station less than 1 km away, exploring the city is a breeze.

Comfortable Accommodation
The guest rooms at Smile Hotel Nagano are designed for comfort and convenience. Enjoy amenities like free WiFi, air conditioning, and a private bathroom with free toiletries. Relax after a day of sightseeing in a cozy and well-equipped room.

Exceptional Service
From a hearty buffet breakfast to helpful reception staff providing local tips, Smile Hotel Nagano ensures a pleasant stay for all guests. Experience warm hospitality and top-notch service throughout your visit.

Book your stay at Smile Hotel Nagano for a delightful and hassle-free accommodation experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 103 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 7.9
D
Domenic • couple • us
10
2026-03-18 • via Nuitee
M
Marco Antonio Stefano • family_with_children • it
9
Comodo e semplice hotel vicino alla stazione.
Pros:

Una sola notte in questo albergo di Nagano. A pochi minuti a piedi dalla stazione, in posizione abbastanza strategica... centrale e vicino a ristoranti, pub e bar per la sera. Staff gentilissimo. Camere confortevoli e pulite. Caffè e Tea a disposizione dei clienti nel pomeriggio.

Cons:

La camera affacciava sulla facciata del palazzo affianco, ma eravamo lì solo per una notte.

2026-01-27 • via Nuitee
D
Daniel • couple • ch
8
2026-01-26 • via Nuitee
M
Marcio • couple • br
7
Pros:

The location is great—just a few meters from the train station. The hotel offers very good value for the price. I recommend it for those staying in Nagano.

2026-01-26 • via Nuitee
T
Toshinari • couple • jp
7
2026-01-22 • via Nuitee
哲也 • couple • jp
10
2026-01-19 • via Nuitee
K
koji • couple • jp
7
2026-01-19 • via Nuitee
E
Etienne • solo_traveller • jp
8
2026-01-19 • via Nuitee
L
leauyah • couple • si
7
2026-01-12 • via Nuitee
S
SONG • extended_group • jp
7
2026-01-07 • via Nuitee
J
Jason • couple • us
10
2026-01-07 • via Nuitee
M
Marin • solo_traveller • cr
9
2025-12-23 • via Nuitee
C
Chinatsu • extended_group • jp
8
Pros:

素泊まりでしたがウェルカムドリンクやモーニングコーヒーがありました。

2025-12-22 • via Nuitee
佐藤 • couple • jp
6
普通
Pros:

駅に近い

Cons:

お風呂が少し汚い

2025-12-15 • via Nuitee
O
Olivier • couple • fr
5
Pros:

Room was very small and faced a parking garage. Overall, hotel was a good value.

2025-11-27 • via Nuitee
M
Mengual Martínez • couple • es
9
2025-11-25 • via Nuitee
A
ADRIAN • family_with_children • es
10
Cerca de la estación
Pros:

Está cerca de la estación. El personal es muy amable y la habitación es cómoda. Alrededor de la estación hay comercio y restaurantes.

2025-11-21 • via Nuitee
K
Karen • couple • au
9
We loved this place. It was clean, central and the shower wonderfully hot
Pros:

The location is unmatched and the staff just the most delightful people on the planet.

Cons:

The rooms are very small and pillows uncomfortable. (But really how much time will you spend in the room when Nagano is so amazing)

2025-11-10 • via Nuitee
D
Dương Gia • couple • jp
8
2025-11-02 • via Nuitee
K
khairul • couple • id
7
2025-11-01 • via Nuitee