Lake Toya Tsuruga Resort Hikari no uta

Hotels
•
Independent
9.2 (18 reviews)
88-26 Sobetsuonsen, Sobetsu, Hokkaido, 052-0103 , Sobetsu , JP
81-142-827160

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Facilities

Full-service spa
Fitness facilities
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Beautiful grounds
Attentive staff
Breathtaking views
Cons:
Food taste could improve
Limited pillow options

Categories

Cleanliness
9.2
Standard quality for this hotel tier.
Service
9.7
The staff was very attentive and made us feel completely at home.
Location
9.7
The views of Lake Toya are breathtaking.
Room Quality
9.2
Our room with private onsen was perfect.
Amenities
9.2
The resort amenities and hotel grounds are beautiful.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
Food was well presented but taste-wise just okay.
Overall Experience
9.7
The entire experience surpassed our expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:01

Property Description

Luxurious Spa Experience: Indulge in a rejuvenating visit to our full-service spa.

Gourmet Dining Options: Savor delectable meals at Restaurant LUMIere and unwind in the bar/lounge.

Convenient Amenities: Enjoy complimentary Wi-Fi, concierge services, and free valet parking during your stay.

Immerse yourself in the tranquility of Lake Toya Tsuruga Resort Hikari no uta in Sobetsu, nestled in a national park, in proximity to various natural attractions. Book now for an unforgettable experience!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

9.2
Based on 18 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.7
S
SiewHuay
8
Pros:

The check in procedure is smooth and quick. The resort amenities and hotel ground is beautiful. Food wise, for dinner and breakfast is well presented but taste wise is just ok. It would be nice if the hotel offer 2 types of pillow as the one offered is too soft.

2025-09-23 • via Nuitee
W
Wayne • partner
10
Pros:

The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive.

2025-08-31 • via Nuitee
J
Jennifer
10
Pros:

A truly unforgettable stay at Lake Toya Tsuruga Resort Hikari no Uta. The views of Lake Toya are breathtaking, our room with private onsen was perfect, and the food was incredible - we had one night of Japanese in a private room and one night of french in the main dining room. The staff were warm, attentive, and made us feel completely at home. Highly recommend for anyone looking to relax and soak in the beauty of Hokkaido.

2025-08-29 • via Nuitee
F
Fuk Ming • partner
10
Pros:

Great

2025-07-22 • via Nuitee
M
Masami • family
10
Pros:

スタッフの対応が素晴らしいと思います

2025-07-02 • via Nuitee
G
Gregory
10
Pros:

Amazing hotel. Great views, food, comfort 10/10

2025-05-29 • via Nuitee
R
Rita H
10
Pros:

Met more than all my expectations

2025-05-28 • via Nuitee
Y
Yan Kit, Andrew • family_with_children
10
Pros:

excellent stay. private onsen on your own terrace is such an unforgettable excellent experience

2024-10-25 • via Nuitee
M
Mei-Ti
10
享受渡假時光的好去處！
Pros:

環境與服務都非常優質，讓人感到十分舒適。房內設有溫泉設施可以隨時享受放鬆的時光，並且還能從房內觀賞到美麗的洞爺湖景色和絢爛的煙火，令人印象深刻。工作人員非常有禮貌且友善，能夠熱心地協助解決各種問題，讓人感受到貼心的服務。不過，晚餐的法式料理的部分或許還有提升的空間，期待未來能有更好的體驗。

2024-08-12 • via Nuitee
A
Alvin
8
Pros:

pretty good but the wagyu from the dinner was not good

2024-08-03 • via Nuitee
C
Chieko • family
10
Pros:

５月に４泊しました。開業一周年だったようで、特別ライブイベントが開催されていたりと良いタイミングでの滞在でした。館内の規模はちょうどよく、各所にアート作品が展示してあり、部屋までの廊下を歩くのでさえ、飽きさせません。こだたりを感じるしつらえ、演出が日常を忘れさせてくれました。客室露天風呂のテラスはゆったりとしており、そこから眺める洞爺湖・羊蹄山・中島の景色は絶景です。広い空を感じ、静寂に包まれ、風の音を感じ、究極のリラックス空間でした。
客室のアメニティの中で、これは嬉しいと思ったのが、
胃腸薬です。恐らく女性スタッフのアイディアなのかな？と想像しました。また、冷蔵庫には毎日異なるスウィーツが入っていました。（初日だけかな？と思っていたので驚きました。）美味しかったです。
大抵どのホテルもコーヒーメーカーはおいてありますが、こちらはペットボトルのお水が惜しげもなく置いてあるのはいいですね。けち臭さを感じません（笑）
当初４日ともにディナーはフレンチにしてましたが、ホテルの方から和食に変更も可能と連絡を頂いたので、１日だけ和食に変更しました。３日間はフレンチということで、毎日内容の異なるメニューでレベルが非常に高く、美しく、毎食堪能しました。朝食はハーフ・ブッフェで、ブッフェコーナーの品々が良かったです。（やたら品数は多いが、食べたいものがないところが多い）細かいことですが、レストランのある階の廊下には、配膳台がありましたが、それも景観を損なわない工夫がしてるのも良いですね。空間の統一を徹底しているのが伺えます。
スタッフの方は、イベントの案内の声掛けをさりげなくしてくださったり、食事の際の会話を聞いていたようで、情報提供してくださったりと心配りがすばらしかったです。とっても充実＆リラックスする事ができました。また是非再訪したいです。

2024-06-02 • via Nuitee
C
Chay Ling
6
Great stay but totally not worth the price
Pros:

For the price paid and 5 star rating, staff is extremely inflexible with their arrangements.
- room cleaning is limited to up to 1pm and cannot be delayed further or changed if sight seeing plans change
- dinner and breakfast timings must be fix one day in advance in 30min intervals forcing you to stick to your plan and unable to relax on a whim. Ironic for a 5 star ryokan that wants you to relax and enjoy the facilities
- dinner is great but not worth the near US$800 price point. There are better ryokans out there that serve better food for half the price albeit at lesser portions (doesn’t matter when you are full at dish 7/9 of their keiseki)
- default dinner menu is French and require top ups to Japanese Kaiseki or Teppanyaki. A bit of a downer consider the price paid

2023-12-02 • via Nuitee
Y
yasuhiro • friends
8
Pros:

できて間もない綺麗なホテル。
露天風呂付きの部屋２泊でしたが、部屋が1階で、洞爺湖側なのにほぼ見えないのが残念。　鶴賀リゾートのグループの中では、食事はトップクラスで　朝も夜も素晴らしい。

2023-11-24 • via Nuitee
Y
yasuhiro • friends
10
Pros:

2度目の宿泊。同じホテルグループでは素晴らしい接客と配慮だと思います。

2023-11-23 • via Nuitee
C
Ching Yieng • family
10
Pros:

10/10. Love this hotel so much! Staffs are friendly and professional, food is delicious, architectural was perfect! Will definitely stay again when I visit to lake Toya!!

2023-11-19 • via Nuitee
D
Dr Ridzwan
8
Somewhat confused on the concept..
Pros:

Physical facilities are excellent but I find soft skills of staff somewhat average, maybe because of labour shortage. Still, customers are paying a premium for an experience which is below expectations

2023-10-03 • via Nuitee
A
Ali
10
Pros:

Very relaxing ambience, great service and top-notch food

2023-09-08 • via Nuitee
L
Liang-Lin • family
8
Pros:

A new property in the Lake Toya area, but away from the main streets. Wonderful architectural design though slight understaffed, with many of them not as properly trained as other hotels of this calibre in Japan. Lovely rooms and in-room onsen (select rooms).

2023-08-10 • via Nuitee