HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

Hotels
Pan Pacific Hotels & Resorts
9.1 (3676 reviews)
1-29-1 Kabukicho, Shinjuku , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Expensive for offerings

Categories

Cleanliness
8.28
There were huge smudges on the TV screen and the borders of the carpet weren't clean.
Service
9.75
Staff were very accommodating despite some guests feeling unattended during check-in.
Location
10
Fantastic location with amazing views and proximity to transport.
Room Quality
9.24
Rooms were spacious and comfortable with great views.
Amenities
8.77
Basic amenities available; missing some variety in service like breakfast.
Value for Money
8.23
Perceived as expensive compared to the offerings; some guests felt not worth the cost.
Food and Beverage
8.78
Average breakfast options mentioned; staff appeared grumpy regarding service.
Overall Experience
9.77
Overall positive experiences with some notable exceptions in cleanliness and cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:28

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel offers convenience and accessibility to major attractions such as Choko-ji Temple and Korea Museum.

Comfortable Accommodation
With rooms featuring city views and equipped with modern amenities including a TV, guests can relax and unwind in style during their stay at the hotel.

Delightful Dining and Nearby Attractions
Start your day with a delicious buffet breakfast and explore nearby attractions like Okubo Park and Samurai Museum. The hotel's proximity to Seibu Shinjuku PePe Shopping Mall ensures a memorable shopping experience for guests.

Book now to experience the perfect blend of comfort and convenience at HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 3676 reviews
Cleanliness: 8.28
Service: 9.75
Location: 10
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.77
G
Gao couple us
10
Great facility. Great breakfast
Pros:

Great location. Clean facility. Friendly staff

Cons:

Nothing

2026-06-14 via Nuitee
C
Carol couple au
8
2026-06-13 via Nuitee
K
Kroah solo_traveller fr
5
Not good value for money. Noisy with the train station and night life
Pros:

The view

Cons:

Big hotel, noisy with the train station and night light. Even if you are at the 35th floor ! Very small room

2026-06-13 via Nuitee
M
Michael extended_group gb
10
Pros:

Great location, very clean, great shower in room, good staff service

2026-06-12 via Nuitee
A
Ant couple au
8
enjoy the hotel due to its location, friendly staff and comfort
Pros:

Location, restaurant and bar facilities

Cons:

No gym

2026-06-10 via Nuitee
B
Bernd Lüttgerding family_with_children de
10
Wunschlos zufrieden, zentral, tolle Aussicht und sehr nettes Personal.
Pros:

Sehr zentral, trotzdem ruhig und super Aussicht. Dazu besonders sauber und sehr nettes Personal.

2026-06-10 via Nuitee
V
Vivian couple hk
8
2026-06-10 via Nuitee
K
Kuen wai couple hk
9
2026-06-10 via Nuitee
E
Erin-Louise couple au
10
Fantastic location, service and amenities.
Pros:

Amazing, new, clean and modern hotel right in the heart of Shinjuku. Really interesting food and shops and arcade inside the building as well. The bed was so comfortable and the bathtub was deep. Amazing breakfast buffet!

Cons:

Nothing

2026-06-09 via Nuitee
S
Saxton solo_traveller us
10
More to discover?
Pros:

Food and check-in

Cons:

Seems like I missed a lot

2026-06-09 via Nuitee
G
Gary couple au
10
A great location for first timers to Tokyo seeking a location in the heart of the tourist district and god access to tra
Pros:

Excellent location everything at your doorstep. Short walk to Shinjuku station and airport bus drops you at the door. Breakfast great rooms very clean with great bed and view.

Cons:

Rooms a little tight with no wardrobe.

2026-06-08 via Nuitee
F
Francesca couple it
10
Pros:

Struttura centrale nel cuore di Shinjuku. Hotel nuovo e pulito con una meravigliosa vista sulla città. Stazione Bus diretti all’aeroporto proprio sotto l’albergo. Ottima colazione a buffet.

Cons:

Nulla

2026-06-08 via Nuitee
K
Kristian extended_group se
9
2026-06-07 via Nuitee
C
Cook solo_traveller us
10
2026-06-07 via Nuitee
Y
Yulia family_with_children us
9
Pros:

New, modern, great location, close to Shinjuku station, eye bird views and great food/facilities!

Cons:

No gym

2026-06-06 via Nuitee
W
Wilcz3k couple pl
10
Świetny
Pros:

Świetna lokalizacja dla osób chcących odwiedzić Shinjuku, świetny design, perfekcyjna czystość, pomocny personel, fenomenalny widok z okna

Cons:

Zasłony black-out nie zapewniały kompletnej ciemności

2026-06-06 via Nuitee
S
Shokat couple in
8
Atlest there should a washbasin in washroom not in room
Pros:

Loction staff

Cons:

Washroom in room with no door

2026-06-06 via Nuitee
D
Daniela couple us
1
2026-06-05 via Nuitee
D
Donna couple au
9
2026-06-05 via Nuitee
M
María couple es
7
Bn
Pros:

El diseño, su ubicación.

Cons:

Ruidoso al estar el bar conectado con el hotel. Demasiada gente, falta de orden.

2026-06-04 via Nuitee