HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

Hotels
Pan Pacific Hotels & Resorts
9.1 (3616 reviews)
1-29-1 Kabukicho, Shinjuku , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Expensive for offerings

Categories

Cleanliness
8.28
There were huge smudges on the TV screen and the borders of the carpet weren't clean.
Service
9.75
Staff were very accommodating despite some guests feeling unattended during check-in.
Location
10
Fantastic location with amazing views and proximity to transport.
Room Quality
9.24
Rooms were spacious and comfortable with great views.
Amenities
8.77
Basic amenities available; missing some variety in service like breakfast.
Value for Money
8.23
Perceived as expensive compared to the offerings; some guests felt not worth the cost.
Food and Beverage
8.78
Average breakfast options mentioned; staff appeared grumpy regarding service.
Overall Experience
9.77
Overall positive experiences with some notable exceptions in cleanliness and cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:28

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel offers convenience and accessibility to major attractions such as Choko-ji Temple and Korea Museum.

Comfortable Accommodation
With rooms featuring city views and equipped with modern amenities including a TV, guests can relax and unwind in style during their stay at the hotel.

Delightful Dining and Nearby Attractions
Start your day with a delicious buffet breakfast and explore nearby attractions like Okubo Park and Samurai Museum. The hotel's proximity to Seibu Shinjuku PePe Shopping Mall ensures a memorable shopping experience for guests.

Book now to experience the perfect blend of comfort and convenience at HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 3616 reviews
Cleanliness: 8.28
Service: 9.75
Location: 10
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.77
D
Don couple au
9
2026-05-10 via Nuitee
M
Melissa couple nz
10
We loved our stay. This is the only hotel from our trip I would highly recommend to friends and family. Easy check in &a
Pros:

The view is amazing, the bed was super comfortable. Decent size room.

Cons:

No complaints at all.

2026-05-09 via Nuitee
G
Gwendolyn couple us
10
Pros:

Most incredible hotel room view I’ve ever had. Most incredible sunrise and sunset I’ve ever seen. 100% worth the price. Also top tier service.

2026-05-09 via Nuitee
J
James couple gb
10
Excellent stay for our first few nights in Japan
Pros:

Great location super friendly staff who couldn’t be more helpful. Spectacular views and super comfy room and huge bed and panoramic window.

Five minute walk to main station and on the doorstep of shopping and entertainment district. An excellent choice.

Cons:

Nothing

2026-05-09 via Nuitee
L
Larry couple ca
10
Wouldn’t hesitate to go back!!
Pros:

Exceptional service and great location.

2026-05-09 via Nuitee
S
Seiji solo_traveller jp
10
2026-05-09 via Nuitee
T
Teana couple au
10
Pros:

Great location to local stations

2026-05-08 via Nuitee
M
Michele couple us
10
Great experience!
Pros:

We loved the location, the views, the staff and the buffet breakfast!

Cons:

There was only one electrical outlet so we had to request an extension cord with multiple outlets.

2026-05-07 via Nuitee
N
Nika couple gb
9
Excellent, would recommend for young first time Tokyo visitors.
Pros:

Clean, spacious rooms, great breakfast

Cons:

Lack of sockets across the room, and there was no closet.

2026-05-07 via Nuitee
I
Imogen couple gb
10
2026-05-07 via Nuitee
O
Olivier couple fr
7
Chambre top, parties communes médiocres
Pros:

les chambres sont superbes, très conforts avec une vue incroyable. Emplacement excellent. De plus au pied de l'hôtel navette de bus pour l'aéroport.

Cons:

Lobby très impersonnel et non décoré, salle de petit déjeuner immense, mal décoré et très bruyante, choix du buffet moyen compte tenu du niveau de l'hôtel.

2026-05-06 via Nuitee
M
Marianna couple it
8
Ottimo soggiorno, forse un po alto il prezzo
Pros:

l’hotel si trova al 18esimo piano di un grattacielo, ci siamo trovati bene perché il bus limousine da/per l’aeroporto ferma direttamente in questo hotel evitandovi tanti spostamenti con i mezzi (sopratutto se viaggiate con tante valigie).
Trovate anche starbucks all’interno della struttura, l’hotel si trova a Kabukicho considerata “zona a luci rosse” e un quartiere molto vivace e pieno di ristoranti, 7eleven ecc.

la struttura è molto pulita e moderna, la stanza dove abbiamo soggiornato era una “king matrimoniale”, lo spazio non era tantissimo ma a Tokyo si sa che è così, vi riforniscono ogni giorno di 4 bottigliette d’acqua, spazzolini da denti, dentifricio, kit per skincare, un pigiama giapponese a testa ecc (quindi non c’è neanche bisogno di portare cose in più da casa)

Lo staff in generale è educato, nulla da dire
l’hotel offre anche una smoking area all’interno (in Giappone non si può fumare nei luoghi pubblici ma solo nelle aree apposite)

Nel complesso ci siamo trovati bene, le stanze venivano pulite tutti i giorni, la posizione è centrale e tutto a portata di mano, forse il prezzo è un po’ alto visto che altri hotel della stesso livello offrono qualcosa in più ad un prezzo inferiore o uguale

Cons:

La stanza un po’ piccola, tanto è vero che non c’era neanche un armadio o una cassettiera ma solo un appendiabiti, quindi ho lasciato i vestiti all’interno delle valige per tutto il soggiorno.

La lavanderia offre lavatrici lava/asciuga self service ma il lavaggio non è efficiente, infatti i vestiti erano ancora sporchi una volta terminato il ciclo del lavaggio e non erano per niente asciutti, abbiamo provato a fare più cicli di asciugatura ma gli indumenti rimanevano comunque bagnati.

l’hotel è molto bello ma la zona è un po’ troppo caotica per quello che è l’hotel.

Ho soggiornato in altri hotel dello stesso livello ad osaka e tokyo e permettevano di utilizzare la macchinetta del caffè per fare cappuccino, espresso, tè ecc, qui non ho visto un’area del genere per gli ospiti.

2026-05-06 via Nuitee
T
Tatyana couple us
10
2026-05-06 via Nuitee
B
Ben solo_traveller gb
10
Groove Stay
Pros:

Excellent location, quiet in rooms as so high up, amazing view, everything in the room worked well and was comfortable, they even kindly left us a honeymoon gift!

2026-05-05 via Nuitee
V
Vimonrat couple th
9
Cons:

none

2026-05-05 via Nuitee
T
Thierry couple ca
10
Notre séjour fut très agréable avec une très belle vue!
Pros:

La vue est extraordinaire! Le staff est très aimable et le déjeuné fut excellent! On recommande à 110%

Cons:

Rien!

2026-05-05 via Nuitee
S
Sheru couple gb
8
Comfortable stay in the heatt of Shinkuh
Pros:

Great location
Good breakfast choice and multiple restaurants. I didn’t try out the spa facilities.
Ability to take a hotel arranged coach to the airport.

Cons:

Queues for everything
Queues for checking in, to leave baggage in Luggage store and most annoyingly queueing 30 minutes for breakfast.

2026-05-04 via Nuitee
Y
yezoos solo_traveller pl
9
Pros:

Widok z okna, czystość, lokalizacja

Cons:

Pokoje nie są w pełni dzwiękoszczelne, więc trochę słychać ruch pociągów. Mieszkałem na 33 piętrze. Nie był to wielki problem, ale to zależy od wrażliwości osoby

2026-05-04 via Nuitee
E
edoardo couple ch
9
2026-05-04 via Nuitee
J
John solo_traveller us
9
But overall good.
Pros:

The food was okay. I wouldn't say excellent for my taste.

Cons:

More of a selection. I've been in Japan and the hotels I've stayed at had better Japanese food. The eggs were not to my liking.

2026-05-04 via Nuitee