Hostel JAZ

Hotels
7.7 (1782 reviews)
Taito-ku Kitaueno 1-3-5 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise problems

Categories

Cleanliness
6.16
Several reviews mentioned cleanliness issues, notably unpleasant smells in the plumbing and general untidiness.
Service
8.63
Staff is consistently described as friendly and helpful.
Location
8.67
The hotel is conveniently located near shopping and transportation options, positively received by guests.
Room Quality
7.62
Rooms are new and generally clean, but some guests noted cramped conditions.
Amenities
7.15
Basic amenities are available, including lockers, but some guests pointed out that showers were limited.
Value for Money
8.61
Overall good value compared to prices and services offered.
Food and Beverage
7.16
No specific mentions of food or beverage services provided in the reviews.
Overall Experience
7.63
Mixed reviews due to cleanliness but positive service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:03

Property Description

Welcome to Hiromas Hostel in Ueno!

Convenient Location: Located in the vibrant Taito district, our 3-star hotel is just steps away from iconic landmarks such as Akiba Shrine, Honobo In Kanei-ji Temple, and Ryukoku-ji Temple, making it the perfect base for exploring Tokyo.

Comfortable Accommodation: Relax in our air-conditioned rooms equipped with free WiFi and shared bathrooms, ensuring a comfortable stay for our guests. The shared lounge area provides a cozy space to unwind after a day of sightseeing.

Nearby Attractions: Immerse yourself in the local culture by visiting nearby attractions like Sogenji Temple, Hoon-ji Temple, and Seigyo-ji Temple. With Tokyo Haneda Airport just 22 km away, convenience is at your fingertips.

Book your stay at Hiromas Hostel in Ueno today for an unforgettable Tokyo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 1782 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 7.63
L
Liying solo_traveller tw
1
Pros:

- I don’t think anything is recommmed here
- bed is ok

Cons:

- super far from station
- even if you do pre check in , still need to take photo at hostel
- cabin super small
- steep stairs
- lobby super uncomfortable to do some work
- bathroom unclean

2026-04-18 via Nuitee
花菜 solo_traveller jp
3
2026-04-17 via Nuitee
M
Miguel Ángel López solo_traveller es
1
2026-04-16 via Nuitee
P
Pavel solo_traveller cz
8
2026-04-16 via Nuitee
B
Benoît solo_traveller fr
7
2026-04-15 via Nuitee
Y
YI-WEN solo_traveller tw
8
Pros:

價錢實惠
一樓大廳對於需要工作的人很方便

Cons:

後門密碼鎖有一點難開,需多嘗試幾次
沒有電梯,大型行李箱會有點辛苦

2026-04-15 via Nuitee
J
Julie solo_traveller fr
10
2026-04-14 via Nuitee
U
Uncle Panda solo_traveller tw
3
2026-04-14 via Nuitee
S
Sachiya solo_traveller jp
9
2026-04-13 via Nuitee
E
Erin solo_traveller gb
8
2026-04-10 via Nuitee
M
MIWAKO solo_traveller jp
4
泊まるなら他の客を思いやって静かに過ごしましょう
Pros:

一階のエントランスでいつでもゆっくり過ごせた。

Cons:

寝室とロッカー室が一緒で早朝やら夜中やらガサガサうるさかった。
トイレ、シャワー室も同じ部屋で気の利かない方はドッタンバッタンうるさかった。

2026-04-09 via Nuitee
C
Catriona solo_traveller gb
9
A Peaceful Place To Stay
Pros:

Beautiful, modern, clean and comfortable. Good amount of bathrooms and space for dressing, good privacy in the shared rooms. The space downstairs was peaceful, and the staff were so friendly.

Cons:

The location isn’t the greatest, it’s about a 25 minute walk into Ueno, or 10 minutes to the train station to take you into town. But that’s not the property’s fault, just something to consider.

2026-04-08 via Nuitee
明慶 solo_traveller tw
8
Pros:

服務人員的態度

2026-04-08 via Nuitee
M
Ming-Ching solo_traveller tw
8
2026-04-08 via Nuitee
A
Amanda solo_traveller nl
7
Clean but not not happy with the single room
Pros:

Friendly and helpful staffs

Cons:

The single room was very small and it was within the shared spaces with the dorm. The room was not fully sealed by walls, so you can still hear people/causes noises. Not worth the price if you are looking for a room with privacy. No elevator. Only able to take shower in the shared showers each floor at 08:00-23:00 (but floor 1, only one shower for the whole building), not practical for early morning. The location was quite far from metros (10-15 min walk)

2026-04-08 via Nuitee
M
Ming-Ching solo_traveller tw
8
2026-04-08 via Nuitee
K
KEIKO couple jp
8
満足
Pros:

価格

Cons:

少し遠い

2026-04-07 via Nuitee
鄭詠倫 solo_traveller tw
7
Pros:

員工服務很好!入住前可以免費寄放行李,退房後寄放行李要500日幣。房間有置物櫃還不錯可以放包包,行李箱只能找空位放地上。

Cons:

沒有電梯,空間很小,洗澡空間很小

2026-04-06 via Nuitee
T
Tracy solo_traveller ca
9
Great value and SO close to Ueno Park for great cherry blossom viewing.
Pros:

The bed is spacious. Has a lounge area to eat and a microwave to cook. Can buy drinks from the vending machine.

Cons:

No stove to cook on. The room smells from breaths of people breathing but no problem once the window is opened. However, other guests close it if they find it cold.

2026-04-05 via Nuitee
J
Jaynie solo_traveller nz
7
2026-04-05 via Nuitee