WPÜ HOTEL Shinjuku

Hotels
8.7 (4720 reviews)
7-10-5 Nishi-Shinjuku , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Small room size
Bad smell of towels

Categories

Cleanliness
8.16
Noted issues with towels having a bad smell.
Service
9.13
Guests praised the helpful and friendly staff multiple times.
Location
9.67
Multiple reviews highlighted the excellent central location.
Room Quality
8.12
Rooms were mentioned as small, but generally comfortable.
Amenities
8.65
Good amenities, including a bar and complimentary breakfast items.
Value for Money
8.61
Perceived as good value for the location and quality.
Food and Beverage
8.16
Limited breakfast options were noted, though there were compliments on other offerings.
Overall Experience
9.13
Guests expressed a strong desire to return and had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:22

Property Description

Convenient Location in Tokyo

Modern Amenities

Nearby Attractions

Book your stay at WPU Shinjuku for a seamless Tokyo experience. Enjoy air-conditioned rooms, free WiFi, and a shared kitchen. Explore popular attractions like Shinjuku SanPark Shopping Mall and Studio Alta just steps away. Unwind in comfortable rooms equipped with a kettle, private bathroom, and cozy bedding. With a 24-hour front desk and proximity to Shinjuku Station, your convenience is our priority. Don't miss out on experiencing the vibrant city life of Tokyo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.7
Based on 4720 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
D
Délia solo_traveller fr
9
Top
Pros:

L'emplacement, le confort. Le calme malgré le quartier animé

Cons:

Rien

2026-05-09 via Nuitee
K
keith solo_traveller us
10
Enjoyed my stay. Very friendly staff.
Pros:

Cool vibe, good location in the heart of Shinjuku.

Cons:

Nothing

2026-05-09 via Nuitee
U
UEDA solo_traveller jp
8
2026-05-09 via Nuitee
J
Jaime Ulises solo_traveller mx
8
Incomodo
Pros:

Cerca de estaciones del subterráneo

Cons:

Demasiado ruido exterrno qué llega a las habitaciónes El ruido de ambulancias y otros servicios similares no te permite dormir sin sobresaltos. La escalera de acceso al loby es muy complicada. Potencialmente puede haber un accidente.

2026-05-09 via Nuitee
A
Abdul couple us
9
Pros:

Location is great and the big lobby is nice

2026-05-08 via Nuitee
Y
Yannick solo_traveller je
9
Pros:

Location, staff and vibe

Cons:

Very small room

2026-05-08 via Nuitee
R
Rhys solo_traveller au
8
2026-05-08 via Nuitee
D
douglas couple us
9
Everything they offered made the stay well worth while.
Pros:

The breakfast items that, although not in large number, were absolutely excellent and made it seem like a almost full breakfast

Cons:

Nothing could be done about the small rooms but they made the most of it with the size they had to work with

2026-05-07 via Nuitee
H
Hye Kyong family_with_children nl
9
Great location, kind staffs and clean!
Pros:

Great location (though spent some time to find the hotel, as Shinjuku station is very busy/complicated). Room is very clean and spacious than any other hotel in Tokyo (in my opinion). Staffs are very kind. There is a kitchen where you can drink coffee and have some pastries.

Cons:

Not so much, it was sometimes noisy outside. But it did not bother me.

2026-05-07 via Nuitee
I
Imhof solo_traveller ch
10
2026-05-06 via Nuitee
D
Dorota family_with_children ch
10
Cool vibe!
Pros:

The hotel is very cool with a great vibe! DJ, art exhibition room and young people. Very well located, close to Shinjuku station! There is coffee, tea and some pastry in the mornings. Rooms are small, but clean. Cool bar/restaurant at the hotel with a good food and local crowd. Happy we ate dinner there. Absolutely recommended!

Cons:

It was a bit loud outside at nights, like ambulance or police sound. If you are sensitive use earplugs, it worked for me.

2026-05-06 via Nuitee
M
Michael couple nl
7
2026-05-06 via Nuitee
B
Bina solo_traveller gb
8
Good stay, lovely staff, decent location. enjoyed the stay
Pros:

The location is decent-short walk from the station and slightly away from the hustle and bustle.
Room fairly decent size, had great toiletries available and staff were very helpful (and spoke English), had a very reasonable self-service laundry services.
Drinks vending machine on the floor.

Cons:

Room slightly small (desk was tiny) bathroom slightly small (bathtub).
Hotel on main road- I enjoyed the view but this does come with police/ambulance silence.
Had to leave my bags unattended to go up the stairs and ask hotel staff to change the direction of the escalator.
I’m vegan, not really any breakfast options

2026-05-06 via Nuitee
J
Jianhui couple us
8
2026-05-06 via Nuitee
J
Jianhui couple us
8
2026-05-06 via Nuitee
D
Davis solo_traveller us
10
Pros:

Awesome location. Friendly staff. Fair price. I’d come back.

2026-05-05 via Nuitee
M
Mauric solo_traveller de
8
2026-05-05 via Nuitee
A
Andrew family_with_children gb
9
2026-05-05 via Nuitee
S
Sørensen couple dk
7
2026-05-04 via Nuitee
E
Eugenia solo_traveller us
8
Pros:

The location was really close to some great restaurants and the facilities were clean and well structured

Cons:

The a/c wasn't working because they were transitioning systems. The only option was to open the windows but mine opened to the back of Restaurants so it made the room smell like food.

2026-05-04 via Nuitee