&Here TOKYO UENO

2nd visit and still recommended for a family stay.

Clean and spacious rooms with microwave and fridge. Short, easy walk (5 mins) to Keiso skyliner airport train and another couple of minutes to ueno station. Plenty of shopping, markets, kombini and food options within 5 minutes too.
We loved ueno in general and would stay in this area and at this hotel again.
There is a public bath if you want to give that a go too.

Great hotel. Good sized rooms
for Japan. Great facilities like washing/drying machines. Great staff.

Great location - close to train station, plenty of restaurants near by, walking distance to Don Quijote, Uniqlo, 7-Eleven and Lawson. Akihabara is relatively close as well. Room sizes are quite decent and very clean. Would stay here again!

The stay was great and the staff was very accommodating

Fantastic experience at this property. Clean, roomy, and walkable to anything you need including Ueno park. Easy access to akihabara and train/subway system. Will 100% be coming back on my next Japan visit!

Great service. Big room for a family of 4. Onsen was great. Staff spoke English and Spanish.

I had a wonderful stay at &Here Tokyo Ueno. The hotel is in a fantastic location, just steps away from subway stations, the Narita Skyliner, and Ueno Park, making it easy to get around and explore the city. The surrounding area is filled with shopping and dining options, and convenience stores are right nearby for quick needs. The staff were very friendly and helpful, which made the experience even more welcoming. Our 3 beds room located on the 9th floor was surprisingly spacious, very clean, and quiet — perfect for resting after a busy day in Tokyo.

Hotel was decent but not very flexible with check-in and out. Area around the hotel is busy with lot of “clubs” and bars. Probably not too safe to walk around in the night without being hustled.

We had a fantastic stay at &here hotel in Ueno. The location was excellent—just a short walk to JR, Chiyoda, and Ginza lines, making it super convenient for getting around Tokyo, directly to and from Narita airport on the Keisei Skyliner. It is situated at a location surrounded by convenient stores and restaurants. It is also just across the street of the beautiful Ueno park.

The hotel itself is new, modern, and very clean. Our room 901 was quiet, everything in working order. We had a very restful sleep during our stay. Cleaning service is not provided daily, however, garbage is cleaned out and clean towels are provided daily, which is more than sufficient for us.

An extension to my partner, Stephan's review on Google. A special mention goes to Do at the front desk. His level of customer service was outstanding—he went above and beyond to make sure everything was perfect when we checked in. Truly some of the best hospitality we've experienced. Thank you.

Another highlight was the public bath on the top floor, which overlooked the pond at the Ueno park. It was such a relaxing and unique bonus.

We highly recommend this hotel and looking forward in staying at &here again the next time we will be in Tokyo.

Quieter area of Ueno, right by Ueno Park. Also less than 10 mins from a metro station. New hotel, clean, lots of amenities provided. We got the triple bed with bunk - it was spacious and there was a mini kitchen too which was nice. Would stay here again!

It was busy street behind the building but it was very peaceful front side because of ueno park.

The hotel is at a good location and clean.
The room is very small.
We tried to check in 1.5 hours earlier than scheduled but was told that have to pay 9400 JPY for the that even if they already have room available.
No spring water is provided. There is water fountain and vendor machine at the 2nd floor.

Exceptional staff at the front desk. They shared a warm welcome upon our arrival, provided helpful recommendations and offered lovely sentiments upon our departure.

The building is “open air” on floors 2 and above, which means no air conditioning in the hallways to rooms. Rooms are air conditioned. This design imbues a unique ambiance with the gentle rumblings from the street below.

The location is close to exciting sites like Akihabara, Ginza and Tokyo station. Lots to see and do. There’s an interesting shopping district a 3-minute walk away with many food and shopping options.


For families, my only concern is the street behind hotel had a lot of bars during our visit (summer 2025) that did not feel safe/smart to walk down at night. Also the streets surrounding were strewn with garbage throughout our stay.

Good, modern

We loved staying here. The staff was great, the rooms are spacious and clean and it is right in front of the park, so we could go for a run in the morning, as well as admiring the view from our window. It's very well connected with buses and metro lines - the shinkansen also stops at Ueno so it's a good location. Plenty of food options around and uber eats delivery. We will definitely come back again.

The property was well placed and very interesting in its construction with open corridors. It is directly opposite the park which houses the zoo and the museums as well as temples. The hotel itself had a rooftop onsen too. Our room was spacious with a full kitchenette. My daughter loved the bunk bed aspect! The hotel has its own cafe which was a good bonus. The quiet zen like hotel was a contrast to the busy Ueno streets and bars not far away. It is also only moments from Ameyocho shopping street and the Sanrio Garden cafe both of which were great for the final leg of our trip. I would definitely stay at otherwise &Here hotels.

The room could use better soundproofing—I’ve been woken up twice by noise from next door or upstairs.

excellent staff and hotel

Convenient location close to the subway