Southwest Grand Hotel

Hotels
•
Independent
9.2 (141 reviews)
3-29-52 Kumoji, Naha, Okinawa, 9000015 , Naha , JP
81-98-860-0421

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location
Cons:
Pool size too small
Some construction noise

Categories

Cleanliness
8.78
Room cleanliness is praised, but some reviews mention areas needing improvement.
Service
9.75
Reviews highlight the helpful and friendly staff consistently.
Location
9.79
Great location in Naha, very convenient for shopping and dining.
Room Quality
9.24
Rooms are described as spacious and well-maintained.
Amenities
9.07
Good amenities mentioned, but some areas like the pool and sauna need attention.
Value for Money
8.23
Overall good value, though some amenities may not meet expectations.
Food and Beverage
9.28
Highly rated breakfast and restaurant options available.
Overall Experience
9.45
Overall positive experiences with minor critiques from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:48

Property Description

Step into a world of comfort and luxury at Southwest Grand Hotel, where breathtaking experiences await you in the heart of Naha.

Recreational Amenities
Enjoy our indoor pool and state-of-the-art fitness center, perfect for unwinding after a day of exploration.

Culinary Delights
Savor exquisite flavors at any of our three on-site restaurants or indulge in room service for a cozy dining experience within your luxurious accommodation.

Modern Comforts
Relax in one of our 88 elegantly designed rooms featuring plush down comforters, flat-screen televisions, and deep soaking bathtubs, ensuring a restful retreat after your adventures.

Experience the best of Naha with Southwest Grand Hotel. Don’t miss out on your perfect getaway—book your stay today!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.07
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.45
I
Inageta • solo_traveller • jp
7
2026-05-08 • via Nuitee
K
Kaoru • couple • jp
9
総じてとても良かったです。スタッフの方々のホスピタリティのおかげで快適かつ心温まるステイになりました。
Pros:

部屋、ラウンジ、どこもとてもおしゃれでかつ快適でした。小学生、幼児含む家族4人で十分な広さのお部屋でした。
エントランス、ロビーは狭いですが、ラウンジ利用だったので待ち時間をラウンジで過ごす事が出来て快適でした。ファミリーでホテルステイ全般に快適さを求めるのであれば、ラウンジ付けるのをお勧めします。
プールやジャグジーもおしゃれ、景色よい、使い勝手よしでした。

Cons:

ラウンジ推しではありますが、ファミリーでラウンジ利用の難点は、18時以降は子供が利用できないところです。ムードの観点から子供の利用に制限を付すのは理解するのですが、夕飯食べた後にラウンジでブルーシールのアイス食べたいなぁ…と思ったけど子供連れてだと入れないし、持ち出せないんだった涙となりました。
フリーバーも付けたので部屋でオリオンビールやサワーを缶で飲みましたが、カクテルの種類とかつまみの有無とか内容に差はありますよね…。大概のホテルのラウンジ運用と同じかと思いますが、例えばカクテルやつまみの部屋持ち帰りを許容いただけるなど差別化いただけるとありがたいです。

あと、車寄せ上空に屋根を付けられませんか？雨の日の利用でスタッフの方が速やかに傘をさして下さったのでそこまで濡れなかったのですが、車を一時停めるエリア全体を屋根で覆えるといいなと思いました。

2026-05-07 • via Nuitee
N
Nan • solo_traveller • cn
10
2026-05-06 • via Nuitee
D
David • solo_traveller • ca
8
Pleasant stay in nice property with good facilities.
Pros:

Good room (club twin), location, restaurants and lounge. Laundry facilities convenient.

2026-05-03 • via Nuitee
J
JUNG YU • couple • tw
8
距離國際街很近，房間很大，但是房間的燈光稍微昏暗一些。
Pros:

地理位置佳，房間很大

Cons:

無飯店的專屬停車場

2026-05-03 • via Nuitee
C
Cristina • couple • fr
10
2026-04-28 • via Nuitee
S
Sabahattin • family_with_children • ch
9
2026-04-28 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Pros:

This place was great. Great rooms food spa

Cons:

Everything was good no complaints

2026-04-24 • via Nuitee
玉美 • couple • tw
10
2026-04-22 • via Nuitee
훈민 • solo_traveller • kr
8
오키나와 최고의 숙소에서의 후기
Pros:

1) 모든 직원분들이 친절함과 미소로 응대한 점.
2) 객실 컨디션이 좋고, 항상 청결이 유지된 점.
3) 호텔 내 레스토랑 등 부대시설이 충실한 점.
4) 국제거리와 입지가 아주 양호한 점

Cons:

1) 주차장이 협소한 점
2) 3층 SPA 외에 마사지 샵 연계가 없던 점
3) 욕실 의자가 구멍이 없어서, 의자 윗부분에 항상 물이 고인 점

2026-04-17 • via Nuitee
K
Kosei • couple • jp
10
拠点にするなら最高の宿
Pros:

立地がよく、国際通りへのアクセスがとても良い。
また一階にある各レストランがどれも素晴らしく美味しかった。沖縄の食材も充分に楽しめるため、下手に観光向けの料理店行くより良い。
部屋も非常に清潔で扱いやすく、この部屋だから1日の終わりに帰ってきたいと思える場所でした。

Cons:

シャワーヘッドが3モード選べるタイプのものだったが、シャワーモードにすれば水圧が足りず、他2モードは水圧はあるが範囲が狭くで、そこだけが何とも言えないところでした。

2026-04-16 • via Nuitee
K
Karina Vernegreen • couple • dk
5
Pros:

Poolen

Cons:

Rengøring - persiennerne på værelset var meget støvede og ulækre. Det forventer man ikke af et 5-stjernet hotel.

2026-04-16 • via Nuitee
F
Filippo • solo_traveller • gb
8
Pros:

Great room, excellent facilities. We enjoyed our stay a lot

Cons:

The “tier system” really didn’t sit well with me, especially since it wasn’t clearly explained on Booking.com. From what I understood, only guests staying on the 6th floor or above get access to the club lounge, where you can enjoy some basic complimentary snacks and drinks.

It would have been much better if guests without that room category simply had the option to pay for drinks instead. As it is, it creates an unnecessary sense of exclusion, which takes away from the experience, particularly when you’ve already paid a significant amount for the room.

2026-04-14 • via Nuitee
S
Selçuk • solo_traveller • ch
8
2026-04-14 • via Nuitee
H
Honoka • couple • jp
10
2026-04-13 • via Nuitee
S
Shu Shian • couple • tw
10
2026-04-12 • via Nuitee
E
Eunsun • solo_traveller • kr
10
2026-04-11 • via Nuitee
J
J. C. • solo_traveller • tw
10
Pros:

Southwest Grand Hotel is nearly flawless—everything from the professionalism and friendliness of the staff to the comfort of the rooms, the overall atmosphere, cleanliness, and convenient location is outstanding. The pancakes at the ground-floor restaurant A LONG VACATION. are also absolutely delicious!

I’ve already recommended this hotel to my friends and family, and I will definitely stay here again the next time I visit Okinawa!

2026-04-11 • via Nuitee
C
chu • family_with_children • tw
8
2026-04-10 • via Nuitee
C
Christophe • couple • fr
10
Magnifique
Pros:

Tout il faut absolument faire les trois restaurants de l’hôtel.on y mange très bien et le personnel est exceptionnel

Cons:

Rien

2026-04-08 • via Nuitee