EN RESORT Grandeco Hotel

Hotels
9.3 (147 reviews)
Hibara Arasunasawayama 1082 , Kitashiobara , jp

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Hot tub/Jacuzzi
Sauna
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good staff service
Comfortable rooms
Cons:
Issues with cleanliness
Limited breakfast choices

Categories

Cleanliness
8.44
Several mentions of bugs in the room negatively impacted the cleanliness sentiment.
Service
9.91
The staff was consistently described as friendly and helpful.
Location
9.45
Beautiful surroundings and a good location, but some reviews mentioned it was a bit far.
Room Quality
9.4
Guests noted spacious and comfortable rooms with good amenities.
Amenities
9.43
Good amenities provided, though some guests wanted more options.
Value for Money
9.39
Strong sentiment of great value for the quality received.
Food and Beverage
8.94
Food was generally good, but some dissatisfaction with breakfast options.
Overall Experience
9.41
Overall positive experiences with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Scenic Beauty and Relaxation
EN RESORT Grandeco Hotel, nestled in Kitashiobara, offers a serene escape with picturesque mountain views. The hotel boasts a garden, terrace, and free private parking for your convenience.

Luxurious Amenities
Indulge in 4-star accommodation at EN RESORT Grandeco Hotel, complete with a sauna and hot tub to unwind after a day of exploring Mount Bandai and nearby attractions.

Exceptional Service
With a multilingual staff available 24/7 at the front desk, you can expect top-notch service and assistance throughout your stay.

Experience tranquility and luxury at EN RESORT Grandeco Hotel. Book now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 147 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
S
shu ching • extended_group • tw
10
2026-03-15 • via Nuitee
W
wunwun609 • solo_traveller • tw
8
2026-03-11 • via Nuitee
李尚諭 • family_with_children • tw
9
很棒的滑雪住宿飯店,房間很溫暖舒服,服務也很熱誠.明年還會再去.
Pros:

餐點好吃,但是選項較少,易重複.建議餐點選項多點,或者餐點項目重複項目少點.

Cons:

飲用水沒有放在房內,不容易找到.

2026-03-11 • via Nuitee
A
akiko • family_with_children • jp
8
また行きたい！
Pros:

スタッフさん皆さん礼儀正しく大変親切に案内してくださいました

2026-03-10 • via Nuitee
M
Michael • couple • us
8
Very nice but westerners with tatooos can not use onsen
Pros:

Beautiful property and the hotel was awesome with very good facilities and staff

Cons:

Tattoos are not allowed in onsen, which is a real deterrent for western travelers.

2026-03-08 • via Nuitee
S
Sui Yu • family_with_children • es
9
It’s a very pleasant stay.
Pros:

The view at the lobby is fantastic! And it’s nice to ski right away from the hotel.

Cons:

Nothing

2026-03-07 • via Nuitee
E
EIJIRO • solo_traveller • jp
10
2026-03-07 • via Nuitee
S
Shau Sheng • couple • tw
9
2026-03-06 • via Nuitee
秀吉 • extended_group • jp
7
2026-03-04 • via Nuitee
C
CHENG-HO • family_with_children • tw
8
2026-02-24 • via Nuitee
A
Arita • couple • jp
7
2026-02-23 • via Nuitee
A
Akiko • extended_group • jp
10
美味しいブュッフェを堪能！
Pros:

スタッフの皆さんはたいへん親切で、快適でした。
ご飯もとても美味しかったです。

2026-02-14 • via Nuitee
W
Wei-Li • family_with_children • tw
9
以滑雪者來說不能要求更多了
Pros:

乾淨、空間大、溫泉舒適

Cons:

員工外語能力稍差

2026-02-13 • via Nuitee
嘉瑋 • family_with_children • tw
10
2026-02-08 • via Nuitee
嘉瑋 • couple • tw
10
2026-01-31 • via Nuitee
S
Simon • family_with_children • au
10
2026-01-30 • via Nuitee
Y
yuling • extended_group • tw
9
2026-01-30 • via Nuitee
W
wing hang • couple • hk
9
前台員工服務態度十分好，有耐心理解人客情況，職員會主動見人客似有需要，查問行程，主動接載往停車場，保險箱曾出問題，員工迅速解決，讚！
Pros:

酒店有提醒，冬天自駕遊確定要有雪軚及四輪驅動，去程有車上斜坡困難。

Cons:

用餐時座位安排，如果人客不十分擠擁，可以考慮人客間距寛闊一點，大多數時間人客集中一個區域。

2026-01-29 • via Nuitee
S
Saku • extended_group • jp
10
とても素敵な時間でした
Pros:

お部屋が広々していて、快適でした！
景色も綺麗で、温泉も気持ちよかったです。

Cons:

とくに無かったです。

2026-01-29 • via Nuitee
A
Atsuo • family_with_children • jp
9
2026-01-28 • via Nuitee