EN RESORT Grandeco Hotel

Hotels
9.3 (172 reviews)
Hibara Arasunasawayama 1082 , Kitashiobara , jp

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Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good staff service
Comfortable rooms
Cons:
Issues with cleanliness
Limited breakfast choices

Categories

Cleanliness
8.44
Several mentions of bugs in the room negatively impacted the cleanliness sentiment.
Service
9.91
The staff was consistently described as friendly and helpful.
Location
9.45
Beautiful surroundings and a good location, but some reviews mentioned it was a bit far.
Room Quality
9.4
Guests noted spacious and comfortable rooms with good amenities.
Amenities
9.43
Good amenities provided, though some guests wanted more options.
Value for Money
9.39
Strong sentiment of great value for the quality received.
Food and Beverage
8.94
Food was generally good, but some dissatisfaction with breakfast options.
Overall Experience
9.41
Overall positive experiences with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Scenic Beauty and Relaxation
EN RESORT Grandeco Hotel, nestled in Kitashiobara, offers a serene escape with picturesque mountain views. The hotel boasts a garden, terrace, and free private parking for your convenience.

Luxurious Amenities
Indulge in 4-star accommodation at EN RESORT Grandeco Hotel, complete with a sauna and hot tub to unwind after a day of exploring Mount Bandai and nearby attractions.

Exceptional Service
With a multilingual staff available 24/7 at the front desk, you can expect top-notch service and assistance throughout your stay.

Experience tranquility and luxury at EN RESORT Grandeco Hotel. Book now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 172 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
H
HOZUMI • extended_group • jp
9
2026-07-12 • via Nuitee
嘉興 • solo_traveller • tw
10
2026-07-10 • via Nuitee
C
CHIH YUN • family_with_children • tw
10
Pros:

員工很友善也很願意協助幫忙

2026-07-09 • via Nuitee
D
Daisuke • couple • jp
10
2026-07-07 • via Nuitee
A
AYAKO • solo_traveller • jp
9
2026-07-05 • via Nuitee
S
Stefan • couple • nl
6
Mooi hotel, slecht geslapen.
Pros:

Geweldige locatie! Eten ook heerlijk. Geen gebruik gemaakt van de spa.

Cons:

Bed was veel te hard. Leek wel een boxspring zonder topper.

2026-06-20 • via Nuitee
F
FU VENG • extended_group • mo
9
頂級溫泉酒店,房間食物質素都很好
Pros:

溫泉跟食物都不錯

Cons:

泊車地方是比較遠露天停車場,要行斜路。

2026-06-17 • via Nuitee
T
Tosiko • solo_traveller • jp
8
Pros:

孫がブランコにのってよろこんでいた。
、

2026-06-14 • via Nuitee
T
Tosiko • solo_traveller • jp
7
2026-06-14 • via Nuitee
B
Bhuddawat • extended_group • th
9
2026-06-07 • via Nuitee
W
Wilhelmus • solo_traveller • nl
10
2026-05-19 • via Nuitee
D
Daiki • family_with_children • jp
7
時間的余裕をもってたのしみたい。
Pros:

食事がおいしかった。外国のスタッフの方々が丁寧に一生懸命対応してくれて、とてもよかった。施設もよかった。

Cons:

ちょっと遠かった。小さな虫が多かった。
自販機でアルコールをもう少し増やしてほしい。お茶ハイとか。

2026-05-07 • via Nuitee
金井 • solo_traveller • jp
8
ロビーでくつろげる
Pros:

館内綺麗。コーヒー、マッサージ機無料がよい

2026-05-06 • via Nuitee
M
Masayuki • solo_traveller • jp
10
2026-05-05 • via Nuitee
怡岑 • solo_traveller • tw
8
Pros:

真的是很舒適的住宿體驗！

2026-05-04 • via Nuitee
高畑 • family_with_children • jp
9
エクセレント
Cons:

部屋の大きさに日隠して、TVが小さい。
スマホやタブレットのミラーリングができるTVだと良い。

2026-04-21 • via Nuitee
ともべ • couple • jp
10
2026-04-17 • via Nuitee
N
Ng • couple • us
9
Pros:

The surrounding area of the resort is beautiful and it is a mind relaxing spot. It is also an excellent winter sport area close to Tokyo.

Cons:

Wish there is a better variety of food on different days.

2026-04-16 • via Nuitee
C
Chen I • couple • tw
9
房間舒適寬敞，早晚餐都具備當地特色，很好吃，去雪場可以ski in/put ,也可以隨時叫接駁車接送。
Pros:

房間舒適寬敞

2026-04-09 • via Nuitee
M
MIWA • family_with_children • jp
10
最高の思い出
Pros:

スタッフの方達が親切で感じが良く、とても気持ち良く過ごせました

Cons:

大浴場を利用したので、お部屋のドライヤーは使いませんでしたが焦げたのか？繋ぎ目が茶色くなっていたのと隙間ができていて使うには心配。

2026-04-04 • via Nuitee