Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast variety
Minor check out distraction

Categories

Cleanliness
9.31
Hotel is relatively new and clean.
Service
9.78
Staff are very friendly and helpful. They went above and beyond to solve problems.
Location
9.82
Location is great, enjoy Niseko without driving, hotel provides chauffeur services.
Room Quality
9.27
Standard quality for this hotel tier.
Amenities
9.3
Ski in & ski out was definitely a plus.
Value for Money
9.26
Standard quality for this hotel tier.
Food and Beverage
8.81
Breakfast diversity can be improved.
Overall Experience
9.68
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 12:38

Property Description

Ski-to-door Access and Family Rooms
Experience the convenience of ski-to-door access and spacious family rooms at Niseko Kyo. Unwind after a day on the slopes in the comfort of air-conditioned units with modern amenities, including a kitchen, hot tub, and streaming services.

Delicious Dining Options
Indulge in a variety of dining options at the on-site restaurant, offering à la carte, continental, or American breakfast choices. Savor a delicious meal before heading out for a day of skiing or exploring the picturesque surroundings of Kutchan.

Convenient Location and Shuttle Service
Located just 4 km from Hirafu Station, Niseko Kyo offers easy access to nearby attractions like Hirafu Golf Center and Lerch Memorial Park. For added convenience, take advantage of the paid airport shuttle service to and from Okadama Airport.

Book your stay at Niseko Kyo now for a memorable winter getaway in Kutchan!

Important information:

Guests who wish to use baby cots are required to make a reservation in advance; charges apply.

Guests can request bedding for each bedroom in the apartment (subject to availability). If no bedding requests are provided prior to 14 days of arrival, all bedding will be set up as 2 single beds. Extra futon bedding may be added to some apartments (depending on the occupancy in the reservation) Please contact the property for details.

Niseko Kyo Ski Valet schedule for Winter is as follows:
Dec. 2 to 15, 2023 and Mar 21 to May 6, 2024 – 08:00am to 17:00pm
[Night Ski] Dec 16, 2023 to Mar 20, 2024 – 07:00am to 20:00pm.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.4
Based on 14 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
M
Michelle extended_group hk
9
Friendly and helpful staff, great location and new hotel
Pros:

Staff are very friendly and helpful. They went above and beyond to solve problems that we were facing during unforeseen circumstances. Hotel is relatively new and clean, ski in & ski out was definitely a plus, can return the gear (rented from rhythm) in the hotel. Location is also great, can enjoy niseko without driving around, plus in case of wanting to travel around Hirafu, hotel provides chauffeur services within certain hours.

Cons:

Nothing much to complain, just 2 very minor points: Breakfast diversity can be improved, have same thing for 3 mornings.
On the check out date, the check out time was 10:00am, starting from 9:30am we got called by reception every 10 mins to check on our luggage situation, in a very friendly manner, but it was a bit of a distraction while we trying to finish packing.

2026-02-23 via Nuitee
H
HIDEKI solo_traveller jp
9
2025-07-17 via Nuitee
N
Natalie young couple au
10
Exceptional
Pros:

Great location and you couldn’t ask for better more attentive staff!

2025-03-26 via Nuitee
R
Ronak
10
Pros:

Great property!

2025-02-26 via Nuitee
G
Garry family with young children au
10
Great place for a family/group ski holiday
Pros:

Perfect position within the village, room was modern and comfortable

Cons:

Nothing of note

2025-02-21 via Nuitee
C
Chang group my
9
I will come back if I’m ski-ing
Pros:

Ski in out . Excellent staff . Excellent service

Cons:

Room too cramp . Small rooms

2025-02-14 via Nuitee
J
Jung young couple hk
8
Very good
2025-02-04 via Nuitee
J
Jess family with young children my
10
My family enjoyed the stay very much. The in house onsen was convenient. Kitchen was fully equipped. Worth for money.
Pros:

Very clean and new.
The staffs were very helpful
The location also very good.

2024-12-13 via Nuitee
N
N. young couple sg
9
Great location, beautiful modern rooms and helpful staff. A little disappointed by our balcony onsen
Pros:

Location excellent with ski-in ski-out on the Family slope just above the quad lift and ski pass centre. Family slope and lift runs into late evenings for night skiing too. Short hill walk to main street where there are restaurants, food vans and groceries - but beware the ice as it isn't always cleared from the road! Ski valet service is very helpful - can just call down in advance and they will get your equipment out for you. They also help with equipment returns to rental companies such as Rhythm Japan which will collect from the hotel daily. The entrance/exit is one level without stairs so easy to navigate even with ski boots.

The suite was very modern with wood fittings, fireplace, balcony onsen as well as a hot tub in the master bathroom, and a fully-equipped kitchen (which we didn't end up using though). We ended up booking the 3-bedroom suite although it was just us travelling as a couple due to booking our honeymoon rather last-minute, so the price was steep for us but reasonable if split by 6 people. We greatly enjoyed the spacious lounge and large TV (with Netflix)!

The front desk staff were friendly and helpful, giving a full tour of the room and its facilities when we arrived, helping to arrange transport of us, our luggage and our ski equipment for free from our previous hotel, and even gifted us sparkling wine and a card for our honeymoon stay. They also assisted to book dinners and the airport bus, and provided free transport to all of these.

Cons:

We were a little disappointed that the balcony onsen directly overlooked the Family slope and as we were on the 3rd floor we could not open the blinds. Other apartments facing the other side of the hotel would not have this problem though. There was some onsen information from the hotel stating that crystal bloom was normal in the mineral-rich water, however our balcony onsen water looked like there was some dirt apart from the minerals. We informed the staff about this and they apologised for our concerns and stated they would arrange a cleaner as soon as possible, however we were only staying 2 nights and by the time the cleaning would be done we would have checked out. The staff arranged for us to use the large baths privately after closing time (in the basement, for hotel guests without in-room baths) and we did confirm that the water in the large baths looked cleaner than the water in our balcony tub. While the cleanliness was suboptimal, the staff did their best to rectify the issue (albeit our time with them was too short to review the results) and offered a good alternative (private use of the large baths).

2024-04-28 via Nuitee
H
Haruko family with young children us
10
Definitely would love to go back and stay at Niseko Kyo again! Highly recommend to friends/family.
Pros:

We loved the ski in/ski out aspect of it but didn't like the steep hill on the other side walking back from restaurants (can't be helped). The car service that was provided by the hotel was great. Rooms were spacious and beds very comfortable. Everything in the rooms were exceptional including the private onsen we had in our balcony overlooking the slopes. We even utilized the onsen in our master bath. Closets were good but wish we had some sort of drawers to put clothes in. Kitchen had great appliances plus all the dishes/cups/utensils we needed. It was key to have the laundry in the room.

Cons:

The restaurant was on a reservation only basis for the breakfast and limited hours so we never really dined there.

2024-04-12 via Nuitee
C
Cath family with young children hk
6
Pleasant
Pros:

The property is fairly new very close to the Gondola

Cons:

Not great value for money. We stayed at the Setsu for 4 days before moving to Kyo for 3 days. The nightly price here is more expensive than Setsu. Kyo is a small property with close to no facilities- the public onsen is very small and closed up. If we saw the real property before making the booking we would chose to stay 7 nights in Setsu no doubt.

2024-04-11 via Nuitee
C
CHI YU
10
Pros:

服務態度非常好,有禮貌,盡量配合不同的要求。
專業!

2024-03-11 via Nuitee
C
Chris young couple au
10
Exceptional
Pros:

Walking distance to everything. Ski in and out super convenient. Washing machine in the room. Full kitchen. They return Ski rental gear too.

2024-03-04 via Nuitee
M
Marissa review category business travellers us
10
The perfect ski hotel
Pros:

We had a fantastic stay at the Niseko Kyo! It's a beautiful, brand new hotel and the location is perfect for ski in-ski out. The staff was fantastic-- so kind, friendly, and helpful. They did everything from coordinating pickups to giving us great recommendations for food and activities. The ski concierge made everything so easy, from helping us with our rentals to pre-heating our boots before we started skiing. The room was clean, comfortable, and modern; while it was a little small, the space was used efficiently with plenty of closet space and storage. Finally, the on-site onsen is lovely and perfect after a day of skiing. Would definitely stay there again!

2024-02-19 via Nuitee
J
Jihyeon young couple au
10
Overall a very pleasant stay - definitely worth visiting if you plan to ski in Hirafu (as the ski lifts are right behind
Pros:

Very clean, modern, luxurious with great service from all staff.

Cons:

There is only 1 kaiseki restaurant in the accomodation itself. Also I’m not too sure if there was any room service for food available.

2023-12-12 via Nuitee