Hyatt House Tokyo Shibuya

Hotels
•
Hyatt House
9.4 (295 reviews)
3-3 Sakuragaoka-cho, Shibuya-ku , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Cons:
Poor cleaning
Expensive
Bad breakfast

Categories

Cleanliness
8.95
The cleaning was not very good and the amenities were minimal compared to other hotels.
Service
9.99
Staff were amazing and exceeded all expectations.
Location
10
Excellent location, adjacent to the train station and many iconic sights.
Room Quality
9.98
Spacious rooms with comfortable beds and good layout.
Amenities
9.44
Included washer/dryer and basic amenities, but limited compared to other hotels.
Value for Money
8.9
Considered expensive and not worth the price.
Food and Beverage
7.96
Breakfast was extremely bad (cold/tasteless).
Overall Experience
10
Overall a great stay, but with some minor navigational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:15

Property Description

Situated in Tokyo, Hyatt House Tokyo Shibuya offers air-conditioned rooms, a garden, free WiFi and a terrace. The property boasts a restaurant, bar, and indoor pool. Enjoy 24-hour front desk, concierge service, and luggage storage.

Modern Accommodations
Every room includes a desk, flat-screen TV, and free toiletries. Relax and unwind in comfort.

Convenient Location
Explore nearby attractions like Moyai Statue, Shibuya Station, and Hachiko Statue. Easy access to Tokyo Haneda Airport just 20 km away.

Amenities Galore
From the garden to the terrace, this hotel has all you need for a memorable stay.

Book your stay at Hyatt House Tokyo Shibuya today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 295 reviews
Cleanliness: 8.95
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 9.44
Value for Money: 8.9
Food and Beverage: 7.96
Overall Experience: 10
N
N • family_with_children • vn
9
Nice place
Pros:

The room was very spacious, bigger than all of the hotels I've stayed in Japan. The 3rd floor is connected to Shibuya station, which made transportation easy. Close to every attractions, but even though it's in Shibuya, it's still 10-15 mins walking to get to Shibuya crossing.

Cons:

Being connected to a station is a plus and also an issue. It's a bit hard to navigate with all the different floors (1st floor is ground floor, 2nd floor is taxi stand, 3rd floor is station floor). The map will only navigate the road, but you'll have to figure out which floor it's navigating from. From the station, be sure to get out at the exact Exit of the hotel (new south gate), or you'll have a hard time finding the way back to the hotel from the station.

2026-05-04 • via Nuitee
W
Wei Han • family_with_children • tw
8
2026-05-03 • via Nuitee
H
Hong Thuy • family_with_children • vn
10
Pros:

Clean

Cons:

No

2026-05-01 • via Nuitee
A
Alexandra • family_with_children • fr
6
Pros:

Chambres spacieuses et propres.
Personnel aux petits soins

Cons:

Hôtel impossible à trouver. On est restés 4 nuits et pourtant chaque soir c’était l’enfer pour trouver nos repères. L’hôtel est dans une galerie commerciale qui est un véritable labyrinthe où tout se ressemble. L’enfer. Assez loin de Shibuya en plus.

2026-04-25 • via Nuitee
N
Natahnee • family_with_children • au
9
Hotel has all you require!
Pros:

The room has a washer/dryer.
Everything is clean and accessible.

Cons:

The hotel is a little hard to find but once you get bearings it is in a great location. Supermarket Tokyo and Family mart close by. Shibuya crossing not too far away too. Definitely within walking distance.

2026-04-24 • via Nuitee
S
sean • solo_traveller • ca
9
2026-04-20 • via Nuitee
C
Cleiton • solo_traveller • br
9
Pros:

Funcionários muito educados e prestativos conforto das camas, localização e tamanho do quarto.

2026-04-19 • via Nuitee
P
Priscilla • family_with_children • fr
9
Fr
Pros:

Les chambres sont spacieuses avec beaucoup d’équipement notamment les machines à laver ce qui est très pratique, la piscine est top, la salle de sport est correct, access direct à la station de métro depuis l’hôtel.

Cons:

La décoration est pas incroyable mais c’est pas vraiment gênant

2026-04-19 • via Nuitee
R
raffi • couple • us
9
2026-04-16 • via Nuitee
U
Umesh • solo_traveller • in
10
2026-04-13 • via Nuitee
Y
Yolanda • solo_traveller • au
10
2026-04-12 • via Nuitee
M
Marissa • couple • au
10
2026-04-11 • via Nuitee
R
Rachel • extended_group • au
10
Clean, comfy and great location
Pros:

Great location central to all the attractions Shibuya has to offer. Rooms were spacious, clean and comfortable. Had a nice steak at the restaurant too. I was only here for 1 night but I think this would be a great place to base yourself if you had multiple nights in Tokyo.

Cons:

N/A

2026-04-08 • via Nuitee
R
Rarasati • couple • id
9
great shibuya location
Pros:

they has everything and the room is spacious

Cons:

not that easy to find the place

2026-04-07 • via Nuitee
T
Thomas • family_with_children • us
9
2026-04-01 • via Nuitee
M
Migdalia • family_with_children • us
10
2026-03-31 • via Nuitee
R
Ryan • family_with_children • us
8
2026-03-27 • via Nuitee
C
Chelsea • family_with_children • ca
10
2026-03-22 • via Nuitee
A
Annie • extended_group • us
9
Pros:

Our room was perfectly appointed with kitchenette,
w/d and 3 beds. perfect for a small family staying 3+ days in Tokyo.

2026-03-22 • via Nuitee
D
Diana • family_with_children • ec
10
Pros:

Ubicación y comodidad

2026-03-10 • via Nuitee