Fairfield by Marriott Kumamoto Aso

Hotels
•
Fairfield Inn
9.1 (1369 reviews)
1407-1 Kurokawa , Aso , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Limited food options
Concerns about cleanliness in some reviews

Categories

Cleanliness
8.4
Multiple mentions of cleanliness with some concern about facilities not matching expectations.
Service
9.9
Repeated positive feedback about helpful and friendly staff.
Location
9.4
Convenient location next to the train station, highly rated by guests.
Room Quality
9.4
Guests appreciated the comfort and size of the rooms.
Amenities
8.9
Good amenities with communal kitchen, but lacking in restaurant offerings.
Value for Money
9.4
Generally perceived as good value due to location and facilities.
Food and Beverage
7.9
Limited food options available, but some complimentary beverages offered.
Overall Experience
9.5
Overall positive experiences, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:51

Property Description

Modern Accommodations
Enjoy air-conditioned rooms equipped with convenient amenities such as a kettle, fridge, and flat-screen TV.

Convenient Facilities
Take advantage of the shared lounge, free private parking, and 24-hour front desk for a hassle-free stay.

Nearby Attractions
Explore nearby landmarks such as Suizenji Park and Kumamoto Castle for an unforgettable experience.

Book your stay at Fairfield by Marriott Kumamoto Aso for a comfortable and convenient accommodation experience today!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1369 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 7.9
Overall Experience: 9.5
昱旗 • couple • tw
9
2026-03-21 • via Nuitee
簡 • couple • tw
6
2026-03-21 • via Nuitee
T
Tao Ming • couple • tw
8
2026-03-21 • via Nuitee
C
CHUNCHENG • couple • tw
10
2026-03-21 • via Nuitee
Y
yoshitaka • family_with_children • jp
8
寝心地と寝覚めのホテル
Pros:

室内が広くゆったりとしていて清潔で、窓辺のカウチは寛げてとても良い。
部屋からの眺めが抜群にいい。
寝具は今まで泊まったホテルの中で一番寝心地が良かったように思う。

Cons:

洗面ボール位置が悪く、お湯が床にたくさんこぼれるので、隅ではなくカウンターの中心に置くべき。
朝食や夕食の店が少なく困った。
エントランスのラウンジが味気ない。

2026-03-20 • via Nuitee
S
Siu fun • extended_group • au
8
Comfortable
Pros:

Very convenient location

2026-03-20 • via Nuitee
L
Luke • family_with_children • gb
10
A perfect stay in an amazing location
Pros:

Stunning location, very comfortable bed and extremely helpful staff.

Cons:

A small complaint but for some reason apps such as Netflix and YouTube are blocked on the TV. Seems completely unnecessary especially when the button for those apps is on the remote.

2026-03-20 • via Nuitee
玉旻 • couple • tw
8
2026-03-19 • via Nuitee
A
Adrian • couple • au
8
Very nice but
Pros:

This was the 2nd time we stayed at a Fairfield hotel. It was not as memorable as the first time in Gifu. These are very good hotels, no surprises, built to a formula, though lacking the personal touch. Clean, comfortable, quality fittings, big queen bed with 4 large western style pillows. Good sized rooms with big picture windw and a pleasant view of Mt Aso. Plenty of free parking & umbrellas and a common lounge room with a variety of tea, coffee and miso.

Cons:

Little bit sterile, room temperature maintained cooler than normal, so bedding cover just a little inadequate. If you like to be provided with all those extra little things that many Japanese hotels provide they’re in short supply here though essentials are provided in bulk. One would think that a hotel of this stature that attracts many foreigners would provide more than 1 solitary TV station (BBC news) out of the 30+ Japanese choices offered, but no. No bathroom, no bath, small vanity in the room. Would prefer a bathroom, though the shower stall was great, good water pressure and ample warm water.

2026-03-19 • via Nuitee
A
Adrian • family_with_children • au
10
2026-03-19 • via Nuitee
M
Minghua • extended_group • tw
9
2026-03-18 • via Nuitee
彥榮 • family_with_children • tw
9
2026-03-17 • via Nuitee
J
John T • couple • ca
8
Pros:

Nice room. Roof cover for our bikes.

2026-03-17 • via Nuitee
A
Aitor • family_with_children • es
10
Pros:

La habitación. Enorme, limpia y moderna.

2026-03-17 • via Nuitee
T
Tim • family_with_children • tw
10
2026-03-17 • via Nuitee
J
Jill • family_with_children • ca
10
Pros:

Room was spacious.amd clean and we loved the common eating area where we met other travelers from around the world. The laundry room and machines were appreciated. A bonus was the public onsen for only 400Y plus nominal charge for lockers, about a two minute walk from the hotel. Hotel is conveniently located next to the train station and tourist information centre. Parking is on-site and free. Staff was friendly and professional.

2026-03-17 • via Nuitee
M
MING-HSUAN • solo_traveller • tw
10
Pros:

就在阿蘇車站旁邊，搭車非常方便。早餐由特色食材組成，十分美味。房間很大，也很乾淨，床很好睡。暖氣溫度剛好。

Cons:

兩天的早餐都是一樣的。沒有大浴場或溫泉（不過旁邊有夢之湯可以泡，只是要另外付錢）。睡衣太小了。

2026-03-16 • via Nuitee
T
Tzu Chien • couple • tw
10
2026-03-16 • via Nuitee
M
Mekhin • couple • au
10
2026-03-15 • via Nuitee
G
GYUHYEON • family_with_children • kr
8
2026-03-15 • via Nuitee