Fairfield by Marriott Kumamoto Aso

Hotels
Fairfield Inn
9.1 (1456 reviews)
1407-1 Kurokawa , Aso , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Limited food options
Concerns about cleanliness in some reviews

Categories

Cleanliness
8.4
Multiple mentions of cleanliness with some concern about facilities not matching expectations.
Service
9.9
Repeated positive feedback about helpful and friendly staff.
Location
9.4
Convenient location next to the train station, highly rated by guests.
Room Quality
9.4
Guests appreciated the comfort and size of the rooms.
Amenities
8.9
Good amenities with communal kitchen, but lacking in restaurant offerings.
Value for Money
9.4
Generally perceived as good value due to location and facilities.
Food and Beverage
7.9
Limited food options available, but some complimentary beverages offered.
Overall Experience
9.5
Overall positive experiences, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:51

Property Description

Modern Accommodations
Enjoy air-conditioned rooms equipped with convenient amenities such as a kettle, fridge, and flat-screen TV.

Convenient Facilities
Take advantage of the shared lounge, free private parking, and 24-hour front desk for a hassle-free stay.

Nearby Attractions
Explore nearby landmarks such as Suizenji Park and Kumamoto Castle for an unforgettable experience.

Book your stay at Fairfield by Marriott Kumamoto Aso for a comfortable and convenient accommodation experience today!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1456 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 7.9
Overall Experience: 9.5
A
Amy extended_group my
8
2026-05-08 via Nuitee
K
Karen solo_traveller us
10
Pros:

It was close to the train station. The shower was a wonderful. I also Iked the shower. The staff was very helpful in giving us places to eat. Also the onset was close. The housekeeping staff also greeted us, made me feel welcome.

Cons:

Nothing

2026-05-07 via Nuitee
C
Carol solo_traveller us
10
Pros:

The staff was very welcoming, accommodating and efficient.

2026-05-07 via Nuitee
A
akio solo_traveller jp
5
リピあり。
Pros:

駅ちかい
道の駅ちかい
お部屋も快適

Cons:

スタッフさんの対応
よいひともいる。
微妙なひともいる。

2026-05-06 via Nuitee
Y
Yih Ching family_with_children sg
10
Great, would stay there again,
Pros:

less than 5 mins from the train station as it is literally opposite. Rooms were very clean and modern, good deisgn with toilet and shower separated. Beds were very comfortable, we all slept well each night. Appreciate the pantry with microwave and small oven + coffee machine + tea + miso soup and eating area.

Cons:

nothing to dislike. As it is a popular accommodation choice, pantry can sometimes be full or noisy.

2026-05-06 via Nuitee
M
marc solo_traveller us
8
2026-05-04 via Nuitee
炳蓁 couple tw
10
2026-05-03 via Nuitee
宗霖 couple jp
9
Pros:

非常乾淨整潔

Cons:

沒有餐廳

2026-05-02 via Nuitee
D
Diego extended_group es
10
2026-05-02 via Nuitee
S
Sin Hang extended_group hk
10
Probably one of the best hotels in the area you can find in the area
Pros:

The hotel is located right next to the Aso JR station. There is a hot spring next to the hotel you can go for. The room is very clean; the staff are nice and helpful; the lounge is nice with all the necessary items. The breakfast box is good.

Cons:

Nothing.

2026-05-02 via Nuitee
Y
Yaniv family_with_children il
9
2026-05-01 via Nuitee
興劼 couple tw
9
2026-04-30 via Nuitee
S
SHAO CHUN extended_group tw
8
2026-04-29 via Nuitee
L
Lynn couple au
10
Very nice place to stay.
Pros:

The room was clean and comfortable. The staff were incredibly helpful and went above and beyond to assist us. Since we don’t speak Japanese, Yoshida kindly helped us book our golf club reservation and was very patient throughout the process. We truly appreciated his support.

Cons:

Breakfast is not provided.

2026-04-29 via Nuitee
K
Kelsey solo_traveller ca
8
Great place to stay in Aso
Pros:

Super convenient location. Room was bigger than expected for Japan. Staff were very friendly and the hotel was clean and well maintained. They even provided recommendations for nearby restaurants. Bed was extremely comfy.

Cons:

The was nothing in particular we didn't like.

2026-04-29 via Nuitee
M
MYLENE couple jp
10
Magnifique chambre avec literie confortable et vue sur les montagnes
Pros:

Magnifique chambre, literie King size confortable et vue sur les montagnes

Cons:

Rien

2026-04-29 via Nuitee
C
CHANHEN couple tw
8
Convinience for JR passengers
Pros:

Just next to JR Aso, 1 min walk

Cons:

No restaurant (no dinner and no breakfast), you basically still need a car to go around for restaurant. Pay 400¥ for the dream hot spring just close behind.

2026-04-28 via Nuitee
治隆 couple tw
10
2026-04-28 via Nuitee
T
Tiduzz solo_traveller fi
10
2026-04-28 via Nuitee
J
Juan solo_traveller mx
8
Pros:

The room was perfect, great size and very confortable

2026-04-28 via Nuitee