KOKO HOTEL Sendai Station West

Hotels
8.3 (2578 reviews)
Aoba-ku Chuo 3-8-27 , Sendai , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Smell in the room
Bed comfort issues

Categories

Cleanliness
7.51
Some guests mentioned a smell in the bathroom and room, indicating a cleanliness issue.
Service
8.98
The staff were noted to be accommodating and attentive.
Location
9.02
Multiple reviews highlighted the convenience of the location near train stations and shopping.
Room Quality
7.47
Comments indicated mixed feelings about room comfort, particularly the bed.
Amenities
8.5
The room amenities were generally positively received.
Value for Money
8.46
Guests appreciated the pricing relative to service and location.
Food and Beverage
8.01
Breakfast options received praise, though some felt they were limited.
Overall Experience
8.48
Overall satisfaction indicated a tendency for return visits, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Located in the heart of Aoba Ward, KOKO HOTEL Sendai Station West is within walking distance of Sendai Station and popular attractions such as Shiogama Shrine.

Comfortable Rooms
Guests can enjoy air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and private bathrooms.

Friendly Service
With staff fluent in English and Japanese, guests can expect exceptional customer service available 24/7 at the reception desk.

Ready to experience comfort and convenience in Sendai? Book your stay at KOKO HOTEL Sendai Station West today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2578 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
B
Barhal • solo_traveller • il
10
2026-10-31 • via Nuitee
S
Sachiko • couple • jp
8
2026-10-30 • via Nuitee
崇 • solo_traveller • jp
8
2026-10-30 • via Nuitee
E
Eagle23 • couple • th
10
2026-10-30 • via Nuitee
N
ngoc • family_with_children • jp
10
Pros:

Khách sạn oke giá cả hợp lí nhân viên nhiệt tình phòng óc sạch đẹp. Có cả chai dầu gội xả sữa tắm mùi thơm nha. Đáng để quay lại mỗi khi ghé Sendai. Loveee u❤️💯

2026-10-29 • via Nuitee
D
daisuke • couple • jp
10
2026-10-29 • via Nuitee
石川 • family_with_children • jp
8
2026-10-29 • via Nuitee
N
Noriko • couple • jp
8
2026-10-29 • via Nuitee
T
TOMOKO • couple • jp
7
微妙〜
Pros:

お部屋がきれいでした。

Cons:

タオルが臭かったのと、まわりの部屋UBのドアの音だったり窓を閉めた時なのか、もの凄い音と振動があり、夜もずっと何か音がしていて眠れなかった。

2026-10-27 • via Nuitee
Y
yuta • solo_traveller • jp
4
もー泊まりません
Cons:

エアコンが使えない
普通に暑い

2026-10-26 • via Nuitee
M
masako • couple • jp
2
Pros:

無し

Cons:

テレビの入りが悪く何度も線を直しました。
それでもまた同じ状態になったのでフロントを呼びました。なぜかその時は自然と直りそれからはみれましたがそれに対するしゃざいも無く、チェックアウトの時も何の言葉も無い、あれから如何でしたか？の言葉も無い、とても事務的なチェックアウト。
もう泊まりたくありません。

2026-10-25 • via Nuitee
T
Travis • solo_traveller • us
9
2026-10-22 • via Nuitee
C
Callum • solo_traveller • au
10
Fantastic location and very clean facilities. Highly recommend
Pros:

Close proximity to the main stations and about 1km to the plaza.

Cons:

The mattress was slightly firmer than I would have liked and that was it.

2026-10-21 • via Nuitee
H
HSIYUNG • couple • tw
9
2026-10-20 • via Nuitee
Y
Yuya • solo_traveller • jp
10
最高！
Pros:

スタッフの対応が気持ちいい。部屋も綺麗で、アメニティが充実している。

Cons:

概ね満足しているが、強いて言うならドライヤーの風量が弱いところ。

2026-10-20 • via Nuitee
M
Masakazu • solo_traveller • jp
8
2026-10-20 • via Nuitee
E
Escriva • couple • it
10
Pros:

Colazione davvero ottima, varia e ampia scelta. Suggeriamo di prenotarla assolutamente con il soggiorno. Anche tutto il resto è andato benissimo!

2026-10-19 • via Nuitee
N
Nicole • couple • au
7
2026-10-18 • via Nuitee
T
Tomomi • solo_traveller • jp
9
お安い日はとてもお得に感じました
Pros:

駅から近くて料金もお安く、朝食も美味しくて、延泊したいくらいでした。が、次の日泊まろうと検索したら、倍近い料金でびっくりでした。綺麗でお得に泊まれて良かったです。

Cons:

朝の料理美味しかったので、もう少し会場が広くてもいいのにと思いました。広くないので、スタッフが雑談していると、内容がよく聞こえて気になりました。

2026-10-17 • via Nuitee
M
MARINA • couple • jp
5
Pros:

チェックアウト後も荷物を保管してくれるところが助かりました

Cons:

お風呂のミスがよく詰まったのが残念でした

2026-10-17 • via Nuitee