KOKO HOTEL Sendai Station West

Hotels
8.3 (2253 reviews)
Aoba-ku Chuo 3-8-27 , Sendai , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Smell in the room
Bed comfort issues

Categories

Cleanliness
7.51
Some guests mentioned a smell in the bathroom and room, indicating a cleanliness issue.
Service
8.98
The staff were noted to be accommodating and attentive.
Location
9.02
Multiple reviews highlighted the convenience of the location near train stations and shopping.
Room Quality
7.47
Comments indicated mixed feelings about room comfort, particularly the bed.
Amenities
8.5
The room amenities were generally positively received.
Value for Money
8.46
Guests appreciated the pricing relative to service and location.
Food and Beverage
8.01
Breakfast options received praise, though some felt they were limited.
Overall Experience
8.48
Overall satisfaction indicated a tendency for return visits, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Located in the heart of Aoba Ward, KOKO HOTEL Sendai Station West is within walking distance of Sendai Station and popular attractions such as Shiogama Shrine.

Comfortable Rooms
Guests can enjoy air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and private bathrooms.

Friendly Service
With staff fluent in English and Japanese, guests can expect exceptional customer service available 24/7 at the reception desk.

Ready to experience comfort and convenience in Sendai? Book your stay at KOKO HOTEL Sendai Station West today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2253 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
I
Irene • solo_traveller • es
7
Pros:

The location

Cons:

In a hotel you expect a minimum of English. It's hard to communicate your needs ( I am not an English native either)

2026-03-28 • via Nuitee
R
Riccardo • couple • it
10
2026-03-28 • via Nuitee
Y
Yun hua • extended_group • tw
8
乾淨機能方便，空間較小
Pros:

環境乾淨.周邊機能齊全很方便

Cons:

雙人床其實有點小
住的那間房間廁所味道會飄到房間，需將廁所門縫下方塞住，才不會讓異味飄到房間

2026-03-28 • via Nuitee
Y
YuChen • solo_traveller • tw
9
2026-03-28 • via Nuitee
A
ASAMI • solo_traveller • jp
9
Pros:

牛タン屋さんや、居酒屋も近く立地条件がとてもよい。

Cons:

シャワーカーテンにカビらしきものや、浴槽の上部の方は汚れていた。掃除の時届かないんだと思いました。

2026-03-27 • via Nuitee
H
HAIHUEI • couple • tw
8
2026-03-27 • via Nuitee
T
Tomoyuki • solo_traveller • jp
8
また、お世話になります。
Pros:

清潔感があり、設備やアメニティも充電。

Cons:

特にありません

2026-03-26 • via Nuitee
M
marc • solo_traveller • fr
10
Pros:

Tout est parfait a 5 minutes de la gare de sendai

2026-03-25 • via Nuitee
渡部 • solo_traveller • jp
10
Pros:

部屋が白基調してて明るくって良かったです。

2026-03-25 • via Nuitee
B
Banri • couple • jp
9
2026-03-24 • via Nuitee
Y
Yasuharu • solo_traveller • jp
7
2026-03-24 • via Nuitee
S
SHUMIN • solo_traveller • us
9
2026-03-23 • via Nuitee
M
Megumi • solo_traveller • jp
9
2026-03-23 • via Nuitee
Y
Yuhsin • couple • tw
7
Pros:

Location

Cons:

一直聞到臭襪子的味道

2026-03-23 • via Nuitee
Y
Yuki • couple • jp
10
2026-03-22 • via Nuitee
C
Charles • extended_group • tw
10
2026-03-22 • via Nuitee
C
Charles • couple • tw
10
2026-03-22 • via Nuitee
H
Hiroyuki • couple • jp
10
2026-03-22 • via Nuitee
T
Takuya • solo_traveller • jp
8
2026-03-21 • via Nuitee
T
takashi • couple • jp
8
2026-03-20 • via Nuitee