WAYFARER Matsu

Hotels
8.2 (319 reviews)
1-chōme-2-7 Minamisenba, Chuo Ward , Osaka , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleaning issues
Small bathroom

Categories

Cleanliness
7.03
Cleaning issues mentioned, including dust in the hairdryer and mildew smell from the air conditioning.
Service
9
Reception staff praised for professionalism and helpfulness.
Location
9.04
Convenient location with easy access to public transportation and shops.
Room Quality
7.49
Room size and bathroom facilities criticized, but overall comfort noted.
Amenities
8.02
Basic amenities available, but some minor frustrations with cleanliness.
Value for Money
8.48
Good value considering the price and location.
Food and Beverage
8.03
No specific comments on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.5
Overall a positive experience, with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:46

Property Description

Central Location
Located just 1.1 km from TKP Shinsaibashi Ekimae Conference Center, WAYFARER Matsu offers stunning city views and easy access to the city center.

Comfortable Rooms
Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and cozy bedding at the 3-star hotel.

Nearby Attractions
Explore popular landmarks like Shimoyamatobashi Monument, Namba Shrine, and Shinsaibashi Station all within reach of the accommodation.

Experience convenience and comfort at WAYFARER Matsu. Book your stay now!

Important information:

Housekeeping service is offered every 3 days.

All rooms feature Valpas smart bed legs, ensuring a safe and bedbug-free stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 319 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
V
videocaptor • solo_traveller • kr
8
가격이 모든걸 커버 하긴 하지만.
Pros:

가격이 저렴하고 주위에 괜찮은 식당들이 꽤 있음, 중심가 숙소라면 시간내서 오기 힘들지만 여기숙소라면 부담 없이 방문가능

Cons:

화장실이 너무좁다 특히히 변기 사이즈 자체가 작아서 더불편함. 1층 로비 화장실이용하는게 좋음. 고가도로 옆이라. 고가도로쪽 룸은 밤에도 차량 지나가는 소리가 꽤 크게 들림

2026-07-24 • via Nuitee
F
Francesca • couple • it
10
2026-07-24 • via Nuitee
D
David • family_with_children • gb
9
2026-07-24 • via Nuitee
K
KATALIN • solo_traveller • hu
8
2026-07-22 • via Nuitee
A
Archie • extended_group • nz
9
It was worth my money.
Pros:

Located close to train stations and to Shinsaibashi!
Staff were nice and helpful.
The rooms were spacious and I liked the fact that there was a couch.

Cons:

The AC wasn’t cold enough.

2026-07-19 • via Nuitee
R
Rashed • solo_traveller • ae
10
2026-07-18 • via Nuitee
L
Lili • solo_traveller • fr
4
déçue
Pros:

Bon emplacement. Accueil agréable.

Cons:

Si le personnel que j’ai pu rencontrer à l’accueil était agréable, il était toutefois très peu présent. La réception est rarement ouverte au regard de ses horaires, ce qui peut être gênant si vous avez besoin, par exemple, de déposer vos bagages.
De plus, la propreté laisse à désirer. J’ai trouvé la chambre assez peu propre, notamment la moquette et les murs, même si le lit et les draps étaient, heureusement, impeccables.
En voulant récupérer un objet que j’avais fait tomber sous le lit, je me suis aperçue que plusieurs claquettes y étaient abandonnées. D'autres objets oubliés étaient dans la chambre au sol. Cela n’a fait que confirmer mes doutes quant au ménage.
C’est d’autant plus dommage que j’avais déjà séjourné dans un établissement de cette chaîne, qui m’avait laissé un excellent souvenir.

2026-07-18 • via Nuitee
L
Le R. • solo_traveller • fr
6
Hôtel sympathique mais ...
Pros:

Le personnel était très sympathique et souriant. A 1 min de la station de métro.

Cons:

La salle de bain était si petite que c' est même pas agréable. Les toilettes collé au lavabo et lui coller à la mini baignoire... La chambre est longue mais étroite. Pour 3 personne c'est vraiment pas l idéal..
Les oreillers sont trop dur. Dommage qu'il n'y ai pas plus de choix.

2026-07-17 • via Nuitee
M
Milagros • solo_traveller • ar
7
Overall, still good and would recommend.
Pros:

Very good location, nice building and facilities.

Cons:

Cleaning could be better. There were stains in the carpet, in the walls.. it looked like it didn’t have a deep/proper cleaning in a while.

2026-07-17 • via Nuitee
C
Charlotte • family_with_children • nl
8
Echt heel erg fijn en perfecte prijs-kwaliteit verhouding
Pros:

Prettige locatie, alles heel schoon, fijne service!!

Cons:

Kamers zijn best klein, maar dat weet je van te voren als je naar Japan gaat.

2026-07-17 • via Nuitee
M
Milagros • solo_traveller • ar
7
2026-07-17 • via Nuitee
C
Carla • extended_group • es
10
Genial
Pros:

La habitación es bastante amplia para el standard de Japón, y las camas muy cómodas. El hotel tiene en recepción una maquina de agua y una mesa grande en la que puedes comer si quieres.

Cons:

El horario del personal era muy limitado, casi nunca estaban alli, pero tampoco es importante porque todo estaba muy claro y es fácil hacer el self check in
El baño muy pequeñito.

2026-07-17 • via Nuitee
D
Didi • solo_traveller • it
7
Pros:

Pulitissimo, dotato di servizi extra, accogliente

Cons:

Piccola camera e bagno

2026-07-16 • via Nuitee
S
Silva • solo_traveller • co
9
Pros:

Esta bien ubicado, tiene una estación muy cercana, el personal que se encuentra en jornada de la tarde es amable y tiene amenities necesarios para la estadía.

El lugar es cómodo y cuenta con lo necesario para la estadía.

Cons:

Me quedé dos veces en este hotel, y nos asignaron habitaciones diferentes en lo que logramos identificar que en la primera habitación deben mejorar el aseo de alfombras se ve manchado.

2026-07-15 • via Nuitee
S
Silva • solo_traveller • co
9
2026-07-15 • via Nuitee
N
Norihiro • solo_traveller • jp
2
Pros:

サービスのお水のペットボトルが冷蔵庫で冷えていた

Cons:

部屋から外観が見えなかった。
トイレが狭かった。

2026-07-05 • via Nuitee
E
Elina • solo_traveller • fi
10
Pros:

Friendly and helpful staff, comfortable stay

2026-07-02 • via Nuitee
S
SAN TIAN • solo_traveller • tw
9
2026-06-30 • via Nuitee
S
Samuel • extended_group • nz
8
2026-06-28 • via Nuitee
N
Noel • solo_traveller • au
10
2026-06-28 • via Nuitee