WAYFARER Matsu

Hotels
8.2 (290 reviews)
1-chōme-2-7 Minamisenba, Chuo Ward , Osaka , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleaning issues
Small bathroom

Categories

Cleanliness
7.03
Cleaning issues mentioned, including dust in the hairdryer and mildew smell from the air conditioning.
Service
9
Reception staff praised for professionalism and helpfulness.
Location
9.04
Convenient location with easy access to public transportation and shops.
Room Quality
7.49
Room size and bathroom facilities criticized, but overall comfort noted.
Amenities
8.02
Basic amenities available, but some minor frustrations with cleanliness.
Value for Money
8.48
Good value considering the price and location.
Food and Beverage
8.03
No specific comments on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.5
Overall a positive experience, with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:46

Property Description

Central Location
Located just 1.1 km from TKP Shinsaibashi Ekimae Conference Center, WAYFARER Matsu offers stunning city views and easy access to the city center.

Comfortable Rooms
Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and cozy bedding at the 3-star hotel.

Nearby Attractions
Explore popular landmarks like Shimoyamatobashi Monument, Namba Shrine, and Shinsaibashi Station all within reach of the accommodation.

Experience convenience and comfort at WAYFARER Matsu. Book your stay now!

Important information:

Housekeeping service is offered every 3 days.

All rooms feature Valpas smart bed legs, ensuring a safe and bedbug-free stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
A
Alan • solo_traveller • it
9
Pros:

You get all the necessary for a good price

Cons:

The pillows are not great, and also you can hear some noise from the street

2026-05-15 • via Nuitee
H
Hector • extended_group • cl
10
Excelente alojamiento y servicio
Pros:

Alojamiento perfecto

Cons:

-

2026-05-11 • via Nuitee
S
Susanne • solo_traveller • at
9
2026-05-10 • via Nuitee
Y
yaoi • family_with_children • jp
8
2026-05-08 • via Nuitee
M
Mels • solo_traveller • nl
10
2026-05-08 • via Nuitee
M
Michael • solo_traveller • ca
4
Stained carpets and deceiving photos
Pros:

Comfortable beds, friendly staff, nice lobby, good luggage storage.

Cons:

Very dirty carpets and furniture. Multiple stains. The room pictured in my booking had the 2 beds divided by half walls and a couch... We did not get that at all..... There was a weird low table and floor back rests instead... Quite disappointing.

2026-05-04 • via Nuitee
N
Nhu • solo_traveller • au
9
Good value for money! Would stay again.
Pros:

Spacious, safe and convenient location. Staff also very helpful!

Cons:

Carpet stains but not a huge issue

2026-05-04 • via Nuitee
C
Carl Johan • couple • be
9
Well located quality lodging in Osaka
Pros:

Spacious, well located and good service.

Cons:

Snag with payment and check-out.

2026-04-29 • via Nuitee
E
Edukim • couple • it
9
2026-04-29 • via Nuitee
C
Cameron • extended_group • gb
9
2026-04-29 • via Nuitee
D
Daniel Michael • solo_traveller • ph
9
Simple and efficient
Pros:

Location is great. 5-7 minutes away from different trains. The umbrella provided was nice too. Vending machine inside the hotel with microwave and water really good essential

Cons:

None

2026-04-26 • via Nuitee
H
Hsu Hung • solo_traveller • ca
7
沒有特別深刻的印象，一切都很平凡
2026-04-24 • via Nuitee
A
Alina • solo_traveller • ua
9
2026-04-23 • via Nuitee
T
Tania • solo_traveller • es
9
Pros:

Me pareció un gran detalle que la chica de la recepción hablaba español y nos pudo recomendar sitios para comer.

2026-04-20 • via Nuitee
S
SHENG-CHIEH • solo_traveller • tw
8
Pros:

1. 住過第二次了，設備依舊符合使用期待。
2. 員工友善，協助問題很快。
3. 飯店對面就有洗衣店。
4. 退房最晚11點。

Cons:

1. 我住的隔壁似乎是儲藏室，早上會有人進出整理東西，有點吵
2. 退房流程遇到問題，但早上無人在櫃檯，無法直接處理（但後來線上直接私訊飯店方，就即時提供協助退房，故不錯！）

但整體來說，我仍然推薦此住宿。

2026-04-18 • via Nuitee
Y
yiting • solo_traveller • tw
4
2026-04-16 • via Nuitee
T
Tanizaki • family_with_children • br
7
Tranquila
Pros:

Localização

Cons:

Falta de funcionários para auxiliar.

2026-04-12 • via Nuitee
G
Giang • family_with_children • us
10
Only one night. Good value for the money. Convenience location
Pros:

Clean, good location

Cons:

Nothing

2026-04-11 • via Nuitee
T
tomoko • family_with_children • jp
8
2026-04-05 • via Nuitee
C
Chantelle • family_with_children • au
8
Would stay again
Pros:

Nice property, clean and lots of room

Cons:

Nothing

2026-04-02 • via Nuitee