WAYFARER Matsu

Hotels
8.2 (271 reviews)
1-chōme-2-7 Minamisenba, Chuo Ward , Osaka , jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleaning issues
Small bathroom

Categories

Cleanliness
7.03
Cleaning issues mentioned, including dust in the hairdryer and mildew smell from the air conditioning.
Service
9
Reception staff praised for professionalism and helpfulness.
Location
9.04
Convenient location with easy access to public transportation and shops.
Room Quality
7.49
Room size and bathroom facilities criticized, but overall comfort noted.
Amenities
8.02
Basic amenities available, but some minor frustrations with cleanliness.
Value for Money
8.48
Good value considering the price and location.
Food and Beverage
8.03
No specific comments on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.5
Overall a positive experience, with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:46

Property Description

Central Location
Located just 1.1 km from TKP Shinsaibashi Ekimae Conference Center, WAYFARER Matsu offers stunning city views and easy access to the city center.

Comfortable Rooms
Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and cozy bedding at the 3-star hotel.

Nearby Attractions
Explore popular landmarks like Shimoyamatobashi Monument, Namba Shrine, and Shinsaibashi Station all within reach of the accommodation.

Experience convenience and comfort at WAYFARER Matsu. Book your stay now!

Important information:

Housekeeping service is offered every 3 days.

All rooms feature Valpas smart bed legs, ensuring a safe and bedbug-free stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 271 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
S
SHENG-CHIEH • solo_traveller • tw
8
Pros:

1. 住過第二次了，設備依舊符合使用期待。
2. 員工友善，協助問題很快。
3. 飯店對面就有洗衣店。
4. 退房最晚11點。

Cons:

1. 我住的隔壁似乎是儲藏室，早上會有人進出整理東西，有點吵
2. 退房流程遇到問題，但早上無人在櫃檯，無法直接處理（但後來線上直接私訊飯店方，就即時提供協助退房，故不錯！）

但整體來說，我仍然推薦此住宿。

2026-04-18 • via Nuitee
Y
yiting • solo_traveller • tw
4
2026-04-16 • via Nuitee
T
Tanizaki • family_with_children • br
7
Tranquila
Pros:

Localização

Cons:

Falta de funcionários para auxiliar.

2026-04-12 • via Nuitee
G
Giang • family_with_children • us
10
Only one night. Good value for the money. Convenience location
Pros:

Clean, good location

Cons:

Nothing

2026-04-11 • via Nuitee
T
tomoko • family_with_children • jp
8
2026-04-05 • via Nuitee
C
Chantelle • family_with_children • au
8
Would stay again
Pros:

Nice property, clean and lots of room

Cons:

Nothing

2026-04-02 • via Nuitee
C
Chantelle • family_with_children • au
8
2026-04-02 • via Nuitee
T
Tamon • family_with_children • jp
4
2026-03-29 • via Nuitee
M
Marleen • extended_group • de
7
Alles in allem zu empfehlen.
Pros:

Gute Lage, Remote Check-in/check-out

Cons:

Für ein 3 Personen-Zimmer war das Bad sehr klein.

2026-03-25 • via Nuitee
S
Sophie • solo_traveller • ca
9
Pros:

Le personnel était vraiment bien et très patient avec moi (j ai un un problème avec ma réservation et ils ont su m'aider!). L'hôtel n'a pas de laveuse/secheuse dans son bâtiment, mais il y a un laudromat a moins d'une minute de marche. Le check-in a quand meme été facile a faire.

Cons:

Honnêtement, la salle de bain était vraiment petite. Aussi la propreté de ma chambre laissait un peu a désirer: il y avait une tâche au mur et les tapis avaient plusieurs tâches.

2026-03-23 • via Nuitee
G
Gosia Cich • solo_traveller • pl
9
2026-03-21 • via Nuitee
B
baek • extended_group • kr
9
2026-03-16 • via Nuitee
N
Nina • family_with_children • no
10
2026-03-05 • via Nuitee
M
Margaret • solo_traveller • at
8
Cost-effective comfort and convenience
Pros:

Friendly, international staff. Helpful with information inside and outside the hotel. Excellent location. Great value for money. USB charging ports -- Great! Great base of operations.

Cons:

Be able to turn off the overhead lights ftom the bed. USB charging ports on the desk would be helpful.

2026-03-05 • via Nuitee
A
Alfio • couple • au
9
2026-03-03 • via Nuitee
泊辰 • extended_group • tw
7
Pros:

一樓有一個用餐聊天空間，四人房有個沙發區

Cons:

浴室太小了，不管是淋浴，泡湯，上廁所，梳洗都滿侷促的。另外冷氣機有沾黏蠻多灰塵，整個行程家人鼻子都不太舒服。

2026-03-02 • via Nuitee
J
Janaina • extended_group • br
10
Ficaria novamente nesse Hotel
Pros:

A proximidade com uma estação de metrô,

2026-02-28 • via Nuitee
C
CHI YU • extended_group • tw
8
Pros:

房間空間很大

Cons:

浴室很小

2026-02-24 • via Nuitee
A
Annabel • family_with_children • au
10
Clean, tidy, convenient, would start again!
Pros:

Clean, tidy, affordable, spacious enough for us (2A, 3C). Would stay again

2026-02-23 • via Nuitee
L
Libby • couple • gb
4
2026-02-14 • via Nuitee