Hotel Toranomon Hills, The Unbound Collection By Hyatt

Hotels
•
Unbound Collection by Hyatt
9.3 (277 reviews)
Minato-ku Toranomon 2-6-4 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Beautifully designed
Attentive staff
Great location
Delicious breakfast
Cons:
Noise from construction
Limited room service menu
Minibar not fully stocked

Categories

Cleanliness
9.41
The hotel is described as very clean and modern.
Service
9.88
Staff were very attentive, kind and helpful, with excellent communication.
Location
9.92
The location is considered the best by the reviewer, close to restaurants and bars.
Room Quality
8.87
Rooms are gorgeous, but some noise issues were reported.
Amenities
8.9
Included a fitness center and spa, though minibar issues were noted.
Value for Money
8.36
Some reviews indicated disappointment regarding the price relative to the size of the room.
Food and Beverage
9.41
Breakfast and in-room dining received high praise.
Overall Experience
9.68
Guests had an overall very positive experience, citing many aspects they loved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:23

Property Description

Prime Location in Tokyo

Luxurious Amenities

Cultural Attractions Nearby

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 277 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.68
H
Hsu Hua • solo_traveller • tw
9
2026-04-18 • via Nuitee
E
Elizaveta • solo_traveller • fr
8
Pros:

Modern and fresh , good location ! Close to ginza and other areas like Shibuya. So positioned sort of in the middle …

Cons:

I didn’t like that last order in the bar is 22:00. After that you can not get any drinks or bites anywhere in the hotel.

2026-04-17 • via Nuitee
T
Taisuke • couple • jp
10
最高！
Pros:

ラウンジやジムなども清潔かつ高級感があり、ホテルステイを満喫できた。部屋もとても快適で、1日中楽しむことができた。誕生日のサプライズも成功だった。

2026-04-16 • via Nuitee
G
Gil Gepstein • family_with_children • il
10
great hotel
Pros:

great hotel with big rooms. very clean. great staff and good breakfast

Cons:

the water temperature wasn't very stable but we did ok with it

2026-04-14 • via Nuitee
E
edward • family_with_children • fr
10
2026-04-13 • via Nuitee
V
Venkat • family_with_children • ch
10
Pros:

Exceptional Hotel in the vibrant Roppongi area! great connections, facilities and staff

2026-04-12 • via Nuitee
M
Mehmet Omer • solo_traveller • us
9
2026-04-10 • via Nuitee
R
Ruxandra • family_with_children • us
10
2026-04-10 • via Nuitee
N
Nicolas • family_with_children • es
8
2026-04-09 • via Nuitee
C
Camila • couple • br
8
2026-04-08 • via Nuitee
A
Andrew • couple • au
10
2026-04-07 • via Nuitee
J
Jörn • family_with_children • ch
10
Pros:

Quiet, luxurious, impeccably clean, eye-soothing modern Japanese design, great location directly at the subway station. Perfect hotel for a stay in Tokyo!!

2026-04-06 • via Nuitee
B
Bárbara • couple • pt
9
Pros:

We absolutely loved staying here and had an amazing experience from start to finish. The room was incredibly spacious, the view left us in awe every time we looked out the window. The design was modern, elegant and beautifully done!

2026-04-04 • via Nuitee
S
Shadi • family_with_children • us
10
2026-04-04 • via Nuitee
D
Dupuy • couple • fr
9
2026-04-02 • via Nuitee
A
Annette Maria • couple • br
10
Maravilhosa!
Pros:

Tudo

Cons:

Nada

2026-03-29 • via Nuitee
V
Veronica • solo_traveller • au
10
Pros:

Immaculate and aesthetic hotel. Upon entering my room for the first time the automatic blinds lifted to reveal an unbelievable view of Tokyo Tower just beyond a huge, comfortable bed. The lighting design in room is impeccable - cozy and customizable. Lovely amenities and helpful staff.

Location-wise this is in a business part of Tokyo so if you want to be "in the action", this isn't the right place for you. But the hotel connects to Toranomon Hills Station Tower with direct access to the super convenient Hibiya and Ginza lines.

The 24/7 lounge which is available to guests before check-in and after check-out is exceptional, making those "in-between" hours part of your exceptional experience.

Cons:

My minor nitpicks were no bath tub (which is clear when booking though) and no deodorizer spray in-room as is common in Japanese hotels.

2026-03-26 • via Nuitee
K
kurumi • couple • jp
10
2026-03-25 • via Nuitee
N
Natalya • family_with_children • kz
9
Pros:

Очень приятный отель, просторный номер, персонал тщательно следит за чистотой. Завтраки очень вкусные.В целом очень положительные впечатления.

2026-03-25 • via Nuitee
S
Sharon • extended_group • sg
10
Restful.
Pros:

Loved that there was a 24/7 lounge where I could work in and that the hotel is conveniently located above the subway station that links directly to Ginza.

Cons:

Nothing!

2026-03-24 • via Nuitee