DoubleTree by Hilton Kyoto Higashiyama

Hotels
•
Hilton Worldwide
9 (108 reviews)
1-chome-45 Honmachi, Higashiyama Ward, Kyoto, Kyoto, 605-0981 , Kyoto , JP
81-755337070

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Facilities

Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable stay
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.66
Several reviews hinted at issues with cleanliness, including the reported bug bites.
Service
10
Most reviews praised the staff for their attentiveness and helpfulness.
Location
9.63
The location was frequently noted as excellent, convenient for exploring.
Room Quality
8.67
Reviews highlighted both cozy and traditional aspects of rooms but mentioned dark conditions in some.
Amenities
9.12
Amenities received positive remarks, especially about the gym and spa.
Value for Money
9.15
The hotel is generally considered to provide good value for the price.
Food and Beverage
8.11
Mixed reviews regarding the food quality; some enjoyed it while others had complaints about coffee.
Overall Experience
9.66
The overall feedback indicates a high level of satisfaction despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:52

Property Description

Experience the perfect blend of comfort and convenience at DoubleTree by Hilton Kyoto Higashiyama, where Kyoto’s charm meets modern luxury.

Fitness Center & Recreation
Stay active in our fully equipped fitness center, ensuring you maintain your wellness routine while away from home.

Dining Delights
Savor exquisite meals at our all-day dining restaurant, OPEN, where a delightful buffet breakfast awaits you on weekends, alongside refreshing drinks from our bar/lounge.

Comfortable Accommodations
Relax in one of our 158 air-conditioned rooms featuring espresso makers and LCD televisions, ensuring a cozy and enjoyable stay.

Embrace the hospitality and charm of Kyoto. Book your stay today to experience all that DoubleTree by Hilton Kyoto Higashiyama has to offer!

Important information:

  • One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 108 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 9.12
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.66
S
Supreecha • couple • au
9
2026-07-04 • via Nuitee
A
AkIMICHI • solo_traveller • jp
7
Pros:

朝食割引があったり宅急便の手続きもスムーズだった。

Cons:

南側の部屋だったので窓の外壁でがっかりしました。

2026-07-03 • via Nuitee
A
Ayanda • solo_traveller • za
10
Pros:

Everything . It was spectacular⭐️

Cons:

Nothing

2026-07-02 • via Nuitee
L
Ludivine • solo_traveller • fr
9
Bon hôtel confortable
Pros:

Le confort des chambres

Cons:

L’espace bien être est petit il y a qu’un onsen

2026-07-02 • via Nuitee
S
Sabah • solo_traveller • ae
8
2026-06-30 • via Nuitee
M
Monika • solo_traveller • au
10
2026-06-30 • via Nuitee
F
Francisco • family_with_children • cl
10
2026-06-28 • via Nuitee
E
Eduard • couple • il
10
2026-06-28 • via Nuitee
A
ALİ CAN • couple • tr
9
2026-06-28 • via Nuitee
P
Parfenova • solo_traveller • es
4
Cuidado con este hotel. Te roban!!!!!
Pros:

Limpio y cerca de la,estación

Cons:

Teníamos media pensión, 1 adulto y 1 niño. En el restaurante en la cena nos dijeron que mi m.p. incluso 5500 yenes. Yo pedí a la,camarera que me aconseja que tengo que pedir para no sobrepasar. Ella aconsejo. Y asi tres días. Para la niña tenía que pagar que resulta que no le encluian el desayuno. En el cheak out me cobraron casi 100 euros por las desayunos,de la niña y otra,diferencia por sobrepasar 5500 en las cenas. Es un robo, cuidado con este hotel. Estoy decepcionada, nunca mas volveré ni aconsejo a nadie.
Por siento, estas cenas tan caras no es nada de otro mundo. Cogí media pensión por comodidad por viajar con la niña pero me arrepentí. Podria comer mejor fuera

2026-06-27 • via Nuitee
J
Jean-Martial • couple • th
7
Pleasant
Pros:

Clean and friendly service

Cons:

Room a bit too small

2026-06-25 • via Nuitee
M
Munther • extended_group • sa
10
2026-06-23 • via Nuitee
S
Seda • family_with_children • hr
9
2026-06-22 • via Nuitee
K
Kritvi • solo_traveller • in
9
2026-06-22 • via Nuitee
M
MIYU • couple • jp
2
2026-06-21 • via Nuitee
E
Ece • couple • tr
5
2026-06-20 • via Nuitee
K
Ka Yum • couple • hk
10
2026-06-19 • via Nuitee
A
Andrej • couple • sk
9
Pros:

Dizajn, služby personálu, jedlo

Cons:

Poloha trochu od ruky

2026-06-18 • via Nuitee
G
Giulia • couple • it
7
Non ci tornerei
Pros:

Lo staff gentile, anche se solo alla reception parlano inglese, lo staff di sala per colazione e altri pasti non parla e ne capisce bene l’inglese.
Abbiamo avuto un problema: abbiamo dimenticato alcune cose in cassaforte e dal nuovo hotel abbiamo richiesto una spedizione espressa delle nostre cose. Il giorno dopo era arrivato tutto nel nuovo hotel a Tokyo.

Cons:

Il fatto che il personale di sala non parlasse inglese. La colazione monotona e con poca scelta. La doccia non era stata pulita adeguatamente dato che c’erano capelli attaccati alle pareti che ho notato durante la prima doccia. Non ho toccato, volevo verificare se fosse una svista una tantum ma non è così. Quei capelli sono rimasti lì per giorni.

2026-06-18 • via Nuitee
E
Eissa • couple • ae
9
Pleasent Hotel and value for money.
Pros:

Property was very clean, Near tourist attractions, On main road and close access to subway station.

Cons:

Nothing.

2026-06-17 • via Nuitee