smartments Frankfurt City-Ost

Hotels
•
SMARTments
9.1 (294 reviews)
9 Borsigallee , Frankfurt/Main , de

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor service quality
Cleanliness in shared areas

Categories

Cleanliness
8.49
Several reviews mentioned cleanliness issues, particularly in shared spaces.
Service
9.96
Generally satisfactory service, though some negative remarks on staff attitude.
Location
10
Perfect location for concert-goers, highly praised in multiple reviews.
Room Quality
8.95
Rooms were clean and comfortable, but some noted they were basic.
Amenities
8.48
Limited amenities mentioned, with issues in shared kitchen cleanliness.
Value for Money
9.44
Good value for the price, particularly for concert attendees.
Food and Beverage
7.99
Mixed reviews on food cleanliness and availability of utensils.
Overall Experience
9.47
Positive overall experiences noted, especially for concert visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:46

Property Description

Convenient Location
SMARTments connect FRANKFURT CITY-OST is ideally situated near popular attractions like Klassikstadt and Cathedral of St. Bartholomew.

Modern Amenities
Enjoy the convenience of a shared kitchen, lounge, and free WiFi throughout the property. Private parking is also available on site.

Comfortable Rooms
Each room is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Some rooms even feature a kitchenette with essential appliances.

To experience a blend of comfort and convenience in Frankfurt/Main, book your stay at SMARTments connect FRANKFURT CITY-OST now.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 294 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 7.99
Overall Experience: 9.47
T
Thomas Badmann • solo_traveller • de
10
2026-07-04 • via Nuitee
M
Malte • couple • de
5
You pay what you get. Preis Leistung war okay.
Pros:

Der Preis war okay

Cons:

Es hätte sauberer sein können

2026-07-02 • via Nuitee
J
jemima • solo_traveller • de
10
2026-07-02 • via Nuitee
M
Malte • couple • de
5
You pay what you get. Preis Leistung war okay.
Pros:

Preis ist okay

Cons:

Hätte sauberer sein können

2026-07-02 • via Nuitee
A
Aliasgar Husenibhai • family_with_children • ae
8
2026-07-01 • via Nuitee
V
VladimirChupin • extended_group • nl
7
Вполне приличная автоматизированная гостиница
Pros:

Гостиница с автоматизированным заселением. В общем-то, всё было хорошо. Не супер, но хорошо. В холле можно посидеть на диванчиках, поболтать с друзьями.

Cons:

Кофейный автомат надо починить в холле.

2026-07-01 • via Nuitee
J
Jari • couple • de
7
Preis-Leistung Top
Pros:

Perfektes Hotel für Konzerte im Batschkapp. Günstig, sauber, unkompliziert, Kühlschrank im Zimmer.

Cons:

Der Fernseher hatte keine Fernbedienung und es ist ab früh morgens sehr laut in der Straße.

2026-06-30 • via Nuitee
A
Alexander • solo_traveller • de
10
2026-06-30 • via Nuitee
S
Sahid • couple • de
6
2026-06-29 • via Nuitee
E
Eric • solo_traveller • us
7
2026-06-29 • via Nuitee
Δήμητρα • solo_traveller • gr
1
Pros:

Nothing

Cons:

Everything

2026-06-29 • via Nuitee
S
Silke • couple • de
8
2026-06-29 • via Nuitee
V
Vanessa • solo_traveller • de
6
Unterkunft ist in Ordnung, aber im Sommer viel zu heiß!
Pros:

Zimmer und Bad sind in Ordnung. Freundliche und hilfsbereite Betreuung durch Hotline, da wir keine Zugangscodes erhalten hatten und nicht einfahren/zutreten konnten.

Cons:

Aufenthalt wurde überschattet von den hohen Temperaturen. Im Sommer ist die Unterkunft nicht zu empfehlen - sehr heißes Zimmer, keine Klimaanlage, Fenster kann nicht über Nacht offen bleiben, da sehr laute Straße mit S-Bahn, nur ein kleiner Ventilator im Zimmer, der alle 60 min von Hand (!) angestellt werden musste, da dann die Zeituhr runterlief. Es wurde vergessen, uns eine E-Mail mit den entsprechenden Zugangscodes für Parkplatz und Lobby zuzusenden, erhielten wir erst, als wir vor Ort die Hotline anriefen, da wir nicht auf den Parkplatz kamen.

2026-06-28 • via Nuitee
M
Michael • extended_group • de
7
Pros:

Lange zum Batchkapp ideal

2026-06-25 • via Nuitee
M
Martin • solo_traveller • de
4
2026-06-24 • via Nuitee
A
ABDULHAVIS • solo_traveller • ng
8
Was enjoyable
Pros:

The attendance of the receptionist was ecexceptional perfect.

Cons:

If the room cleaners can be cleaning rooms at evey two days.

2026-06-24 • via Nuitee
A
Anne • solo_traveller • de
6
2026-06-24 • via Nuitee
V
Vyacheslav • solo_traveller • de
9
2026-06-24 • via Nuitee
L
Lars • solo_traveller • de
8
Pros:

Super Lage gleich neben U Bahn 😃

Cons:

Eine Klimaanlage wäre Super gewesen,gab Standventilator hatte bei dieser Wärme Mix gebracht.

2026-06-23 • via Nuitee
J
James N Rona • family_with_children • ca
9
Very quick one night stay, not really much to add
Pros:

Excellent location. Travelled to Frankfurt for a rock concert, and the venue was less than 100 metres away. Easy check-in and check-out process, nice, clean and quiet.

Cons:

We were very glad there was someone on sight, but I believe this is not standard. The room had no hair dryer, and I received a message saying my request for one could not be accommodated, but fortunately there was a lady in the office who was wonderfully helpful and obtained a hair dryer for us.

2026-06-23 • via Nuitee