The Cloud One Hamburg-Kontorhaus

Hotels
8.6 (2004 reviews)
Willy-Brandt-Straße 20-22 , Hamburg , de

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Central location
Cons:
Small rooms
Limited amenities
Breakfast space issues

Categories

Cleanliness
9
Very clean and well-maintained as noted by multiple reviews.
Service
9.2
Highly praised attentive and friendly service from staff.
Location
8.9
Great location, central and easy access to attractions.
Room Quality
8
Rooms noted to be small with limited amenities.
Amenities
7.7
Some amenities lacking, such as smart TV and sufficient storage.
Value for Money
8.7
Generally perceived as good value considering service and cleanliness.
Food and Beverage
8.6
Good breakfast but some limitations on space.
Overall Experience
8.7
A satisfying experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:34

Property Description

Central Location and Nearby Attractions
The Cloud One Hamburg-Kontorhaus is ideally located in the heart of Hamburg, just a stone's throw away from popular attractions such as Miniatur Wunderland and Elbphilharmonie Hamburg.

Comfortable Rooms and Amenities
Enjoy your stay in our air-conditioned rooms equipped with modern amenities including free WiFi, a flat-screen TV, and a private bathroom with complimentary toiletries.

Helpful Staff and Delicious Breakfast
Our friendly staff, fluent in German and English, are available 24/7 at the reception to assist you. Start your day with a delicious breakfast offering buffet, continental, and vegetarian options.

To book your stay at The Cloud One Hamburg-Kontorhaus, please make your reservation now.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply.

Directions to the underground car park: Hopfensack 17, 20457 Hamburg
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2004 reviews
Cleanliness: 9
Service: 9.2
Location: 8.9
Room Quality: 8
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 8.7
B
Bernd • couple • de
9
2026-07-18 • via Nuitee
S
Scrafi • couple • de
10
2026-07-18 • via Nuitee
C
Christina • solo_traveller • dk
9
To overnatninger
Pros:

Beliggenheden var super god, der var parkering til ok pris, indretningen var flot, faciliteterne var gode og personalet meget venligt.

Cons:

Havde været lækkert hvis man kunne have fået en frokost eller aftensmad på hotellet.

2026-07-18 • via Nuitee
Z
Zuzana • extended_group • ie
9
Really lovely hotel
Pros:

Location, lovely atmosphere

Cons:

Nothing

2026-07-18 • via Nuitee
H
Heike • couple • de
9
Alles super
Pros:

Sehr schönes Hotel, moderne Ausstattung und super Lage

2026-07-18 • via Nuitee
J
Julie • couple • nl
7
Pros:

Parking

Cons:

the room was very small

2026-07-18 • via Nuitee
A
Ann-Kathrin • couple • ch
9
Pros:

Die Lage war sehr gut und die ausgeliehenen Fahrräder machten es uns einfach die Stadt zu erkunden.

Cons:

Obwohl die Zimmergrösse angegeben ist, sind die Zimmer doch sehr klein. Aud der einen Seite des Bettes hat es kaum Platz obwohl wir schlank sind. Für den Preis könnte man doch etwas komfortablere Zimmer erwarten.

2026-07-18 • via Nuitee
L
Lucas • couple • dk
8
2026-07-18 • via Nuitee
J
Jörn • couple • de
10
Schönes Hotel. Tolle Atmosphäre. Zentrale Lage.
Pros:

Schönes neues Hotel mit gutem Ambiente. Sehr zentral. Schöne Einrichtung. Freundliches Personal.

Cons:

Parkhaus mit 25 EUR/Nacht ein bisschen teuer. Fast keine Alternative wegen zentraler Lage.

2026-07-18 • via Nuitee
J
Jens • solo_traveller • dk
8
2026-07-18 • via Nuitee
J
Julietta • solo_traveller • am
10
Pros:

Всё было очень хорошо.

2026-07-17 • via Nuitee
M
Matthias • family_with_children • de
9
2026-07-17 • via Nuitee
L
Lulu • couple • dk
9
2026-07-17 • via Nuitee
G
Görtz • solo_traveller • nl
8
Fijn verblijf
Pros:

Fijne ligging

Cons:

Extra's op de kamer

2026-07-17 • via Nuitee
C
Camilla • couple • fi
8
Pros:

Silent rooms, comfortable bed + you can park your bikes in the underground parking garage.

Cons:

The AC wasn't the best

2026-07-17 • via Nuitee
A
Astghik • couple • am
10
2026-07-17 • via Nuitee
A
Andre • solo_traveller • de
8
2026-07-17 • via Nuitee
B
Barbara • solo_traveller • de
7
Pros:

Zentrale Lage , ruhiges Zimmer, freundliches Personal

2026-07-17 • via Nuitee
W
Werner • solo_traveller • de
9
2026-07-17 • via Nuitee
T
Tasso • solo_traveller • de
8
2026-07-17 • via Nuitee