Novotel Hamburg Central Station

Hotels
•
Novotel
9 (621 reviews)
Steinstrasse 1 , Hamburg , de

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking fees
Restaurant reservations
Room size issues

Categories

Cleanliness
8.93
Rooms and bathrooms are clean, but some mentioned maintenance issues.
Service
9.6
Friendly and accommodating staff who helped resolve issues.
Location
9.94
Excellent central location close to the main station and city center.
Room Quality
8.39
Comfortable room but some issues with room size and lighting.
Amenities
8.92
Provided coffee machine and refrigerator, but lacked a hairdryer.
Value for Money
8.38
Concerns raised about dining options and parking costs.
Food and Beverage
8.43
Breakfast options were plentiful, but the restaurant was small and lacked availability.
Overall Experience
9.4
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:36

Property Description

Prime Location: Centrally located in Hamburg, close to major attractions like Mönckebergstraße and Town Hall Hamburg.

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a fitness centre for your convenience.

Delicious Dining Options: Indulge in a scrumptious buffet breakfast each morning and unwind at the on-site bar in the evenings.

For a memorable stay in Hamburg, book your room at Novotel Hamburg Central Station now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 621 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.4
K
Kevin David • solo_traveller • de
10
2026-02-14 • via Nuitee
F
Franziska • family_with_children • de
8
Pros:

Nah am Bahnhof

2026-02-14 • via Nuitee
Z
zeynep • solo_traveller • tr
10
2026-02-14 • via Nuitee
A
Arunas • family_with_children • no
10
2026-02-13 • via Nuitee
F
Fatemeh • family_with_children • de
8
2026-02-13 • via Nuitee
V
Veronika • couple • cz
10
2026-02-12 • via Nuitee
B
BARIS • couple • tr
7
2026-02-12 • via Nuitee
M
Michael • family_with_children • de
10
Gerne wieder
Pros:

Super tolles Hotel

Cons:

-

2026-02-12 • via Nuitee
H
Helmut • family_with_children • at
10
2026-02-12 • via Nuitee
V
Virginia • family_with_children • dk
9
2026-02-11 • via Nuitee
S
Sina • extended_group • de
10
Wir werden es beim nächsten Aufenthalt wieder buchen
Pros:

Es war auffällig ruhig. Ich Reise viel, hatte aber selten ein so ruhiges Hotel. Man hört nichts von draußen und auch wenn jemand über den Flur läuft bekommt man dies nicht mit.

Cons:

Die Kissen waren nicht mein Fall. Das ist aber mein persönliches empfinden.

2026-02-11 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-02-11 • via Nuitee
G
Gabriele • solo_traveller • at
9
Pros:

Sehr freundliches Personal, sehr gutes Frühstück

2026-02-10 • via Nuitee
I
Ioanna Karvela • extended_group • gr
10
2026-02-09 • via Nuitee
F
fallspace • family_with_children • dk
10
2026-02-08 • via Nuitee
F
Florian • couple • de
8
2026-02-08 • via Nuitee
S
SaleP • couple • rs
10
Pros:

Excellent hotel in an unbeatable location. Steps from the Altstadt and the train station, which made exploring so easy. The rooms are large, airy, and very clean.

2026-02-08 • via Nuitee
U
Uros • solo_traveller • rs
9
Good hotel in good location
Pros:

Nice hotel, good location, decent rooms

2026-02-08 • via Nuitee
M
mehmet fatih • couple • tr
7
2026-02-08 • via Nuitee
M
Mette Teresa • family_with_children • dk
8
2026-02-08 • via Nuitee