Novotel Hamburg Central Station

Hotels
•
Novotel
9 (1238 reviews)
Steinstrasse 1 , Hamburg , de

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking fees
Restaurant reservations
Room size issues

Categories

Cleanliness
8.93
Rooms and bathrooms are clean, but some mentioned maintenance issues.
Service
9.6
Friendly and accommodating staff who helped resolve issues.
Location
9.94
Excellent central location close to the main station and city center.
Room Quality
8.39
Comfortable room but some issues with room size and lighting.
Amenities
8.92
Provided coffee machine and refrigerator, but lacked a hairdryer.
Value for Money
8.38
Concerns raised about dining options and parking costs.
Food and Beverage
8.43
Breakfast options were plentiful, but the restaurant was small and lacked availability.
Overall Experience
9.4
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:36

Property Description

Prime Location: Centrally located in Hamburg, close to major attractions like Mönckebergstraße and Town Hall Hamburg.

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a fitness centre for your convenience.

Delicious Dining Options: Indulge in a scrumptious buffet breakfast each morning and unwind at the on-site bar in the evenings.

For a memorable stay in Hamburg, book your room at Novotel Hamburg Central Station now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1238 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.4
K
Klaus • solo_traveller • de
7
2026-07-04 • via Nuitee
G
Guro • family_with_children • no
9
2026-07-04 • via Nuitee
J
Jenny • solo_traveller • se
9
Pros:

Läget är kanon.
Detta var vårt andra besök, senast några år sedan. Allt lika bra.
Aircondition. Ljudisolerat. Riktigt bra frukost, även när man kommer ned lite senare.

2026-07-04 • via Nuitee
G
Gisela • solo_traveller • se
10
2026-07-03 • via Nuitee
M
Maria • family_with_children • se
10
Pros:

Frukosten och att det var välstädat.

2026-07-03 • via Nuitee
P
Pbroto • solo_traveller • es
10
Estancia 4 noches
Pros:

La ubicación es perfecta para visitar Hamburgo. Se puede ir a todos los sitios andando sin problema. La habitación es espaciosa y el baño es amplio. Nos tocó una habitación que daba a la calle pero estaba muy bien insonorizada y no se oía nada. El hotel es muy agradable. Repetiremos

Cons:

-

2026-07-03 • via Nuitee
T
Tina • family_with_children • dk
8
Pros:

Værelserne var meget rolige og utrolig lydtætte, selvom det ligger meget centralt og tæt på en stor vej.

Cons:

Der var virkelig dårlig WIFI.

2026-07-03 • via Nuitee
R
Rolf • solo_traveller • de
9
Pros:

Keine Beanstandungen, alles war gut.

2026-07-02 • via Nuitee
K
Kornelia • couple • de
8
Pros:

Lage in der Nähe des Bahnhofs

2026-07-02 • via Nuitee
O
Oxana • solo_traveller • ch
9
Pros:

Nice location close to train station. I love the design and comfort of the room. The room has a conditioning system. Very good choice for breakfast.

Cons:

Receptionists can be more friendly and attentive.

2026-07-02 • via Nuitee
S
Simon • solo_traveller • gb
8
Convenient
Pros:

Central location near station

Cons:

All good

2026-07-02 • via Nuitee
S
Simon • solo_traveller • gb
8
Convenient
Pros:

Second stay in a week and still the same

Cons:

Not cheap

2026-07-02 • via Nuitee
K
Katja • solo_traveller • ch
8
Pros:

Super Lage, modern - alles was man braucht. Reichhaltiges Frühstück

Cons:

29 EUR für das Frühstück finde ich sehr hoch, insbesondere für jmd der nur ein Müsli isst und sich frische Bananen mitbringt.

2026-07-01 • via Nuitee
B
BARIS • couple • tr
9
2026-07-01 • via Nuitee
J
Joshua • couple • gb
10
Pros:

Really near the central station, seemed to be a quick journey to all the attractions. Tee hotel was really cool during a heatwave. The staff were more than happy for us to store bags after our stay.

Cons:

Nothing!

2026-07-01 • via Nuitee
J
Jennifer • couple • at
8
2026-07-01 • via Nuitee
E
Emelie • solo_traveller • se
9
2026-07-01 • via Nuitee
A
Asya • family_with_children • bg
8
Clean and comfortable.
Pros:

Clean and comfortable.

Cons:

Nothing to note. Maybe breakfast should not be worth the price of a whole room for a family to dine in.

2026-07-01 • via Nuitee
G
Gamze • family_with_children • tr
10
2026-07-01 • via Nuitee
F
Frank • couple • be
7
Goed
2026-07-01 • via Nuitee