Novotel Hamburg Central Station

Hotels
•
Novotel
9 (1599 reviews)
Steinstrasse 1 , Hamburg , de

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking fees
Restaurant reservations
Room size issues

Categories

Cleanliness
8.93
Rooms and bathrooms are clean, but some mentioned maintenance issues.
Service
9.6
Friendly and accommodating staff who helped resolve issues.
Location
9.94
Excellent central location close to the main station and city center.
Room Quality
8.39
Comfortable room but some issues with room size and lighting.
Amenities
8.92
Provided coffee machine and refrigerator, but lacked a hairdryer.
Value for Money
8.38
Concerns raised about dining options and parking costs.
Food and Beverage
8.43
Breakfast options were plentiful, but the restaurant was small and lacked availability.
Overall Experience
9.4
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:36

Property Description

Prime Location: Centrally located in Hamburg, close to major attractions like Mönckebergstraße and Town Hall Hamburg.

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a fitness centre for your convenience.

Delicious Dining Options: Indulge in a scrumptious buffet breakfast each morning and unwind at the on-site bar in the evenings.

For a memorable stay in Hamburg, book your room at Novotel Hamburg Central Station now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1599 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.4
C
Claudia • solo_traveller • de
9
2026-08-22 • via Nuitee
G
Gerd • couple • de
8
2026-08-22 • via Nuitee
D
Domingos Valente • solo_traveller • de
9
Pros:

Die Lage war super , 5 min vom Hauptbahnhof entfernt, direkt in der Innenstadt. Tiefgarage um die Ecke , allerdings für ein Tag 36€

Cons:

Frühstück pro Person 29€ .
Unterwäsche ( BH ) in der Schublade, von vorherigen Gästen gefunden.

2026-08-22 • via Nuitee
C
Corinne • extended_group • fr
7
2026-08-22 • via Nuitee
T
Taner • couple • tr
9
2026-08-22 • via Nuitee
S
Santiago • solo_traveller • es
8
2026-08-21 • via Nuitee
A
Andreas • family_with_children • ch
8
Gerne wieder
Pros:

Lage und Restaurant/Bar

Cons:

Keine negative Erfahrung

2026-08-21 • via Nuitee
M
Mario • couple • at
8
2026-08-21 • via Nuitee
F
Florence • solo_traveller • fr
9
2026-08-21 • via Nuitee
Y
Yvonne • family_with_children • at
8
2026-08-21 • via Nuitee
R
Roberto • family_with_children • ch
9
2026-08-21 • via Nuitee
K
Kevin • solo_traveller • de
10
Super Hotel immer wieder
Pros:

Die zentrale Lage hochwertige Hygiene Artikel alle sehr freundlich und nett zu Kindern

Cons:

Das parken im eigenen Parkhaus war sehr teuer über 100€ für 3 Nächte

2026-08-21 • via Nuitee
V
Vincent Bruxelles • family_with_children • be
9
Great location, good price, in the center of Hamburg!
Pros:

Great location, good price, in the center of Hamburg!

Cons:

Nothing really!

2026-08-21 • via Nuitee
A
Annelies • couple • ch
10
2026-08-21 • via Nuitee
A
AHMAD • family_with_children • kw
7
2026-08-21 • via Nuitee
A
Antonio Alejandro • solo_traveller • es
10
2026-08-21 • via Nuitee
L
Ligita • family_with_children • lt
10
2026-08-21 • via Nuitee
T
Thomas • family_with_children • de
10
Super Hotel mit guter Lage und Frühstück.
Pros:

Die Lage des Hotels ist sehr gut. Eine U-Bahn Haltestelle ist direkt vor der Tür. Und vom Hauptbahnhof sind es zu Fuß, ca. 10 Minuten.
Auch zur Speicherstadt oder zum Jungfernstieg kann man zu Fuß gehen.
Das Frühstück war auch sehr lecker und vor allem abwechslungsreich.

Cons:

-

2026-08-21 • via Nuitee
S
Sascha • solo_traveller • de
7
Cons:

Frühstück zu teuer

2026-08-20 • via Nuitee
K
Kavin • family_with_children • de
1
It was the worst experience. The front desk gave us a key to a room which was already occupied and there were people ins
Pros:

It was the worst experience. The front desk gave us a key to a room which was already occupied and there were people inside when we entered the room.

Cons:

It was the worst experience. The front desk gave us a key to a room which was already occupied and there were people inside when we entered the room.

2026-08-19 • via Nuitee