Hallmark Hotel & SPA Istanbul

Hotels
9.1 (743 reviews)
Matbaacı Osmanbey Sokagi No 30 , Istanbul , tr

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cleanliness in common areas
Cons:
Noise issues
Cleanliness in rooms
Unpleasant smell in some rooms

Categories

Cleanliness
8.4
Issues with cleanliness noted, such as mold in the shower.
Service
9.9
Extremely helpful staff mentioned positively in multiple reviews.
Location
10
Location is repeatedly praised for accessibility and centrality.
Room Quality
7.9
Rooms reported as small, dark, and noisy with poor sound insulation.
Amenities
9.4
Good amenities like spa facilities and coffee maker mentioned positively.
Value for Money
8.9
General value perception is acceptable, but some complaints on price vs. quality.
Food and Beverage
8.9
Breakfast was mentioned but negatively without specific details.
Overall Experience
9.4
Mixed experiences lead to an overall decent stay but not highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:15

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at Hallmark Hotel & SPA Istanbul, where a rejuvenating spa and wellness center await you. Unwind in the sauna and hammam, and enjoy the city views from your room, some of which feature a terrace for added luxury.

Gourmet Dining Experience
Savor the flavors of American cuisine at our on-site restaurant, where vegetarian and halal options are also available. Treat yourself to a delicious meal in a stylish setting without leaving the comfort of the hotel.

Convenient Amenities
Benefit from a range of convenient amenities during your stay, including a 24-hour front desk, shuttle service, and free WiFi. Whether you're here for business or leisure, make use of the in-house snack bar and business area for added convenience.

Book your stay at Hallmark Hotel & SPA Istanbul for a truly memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 743 reviews
Cleanliness: 8.4
Service: 9.9
Location: 10
Room Quality: 7.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.4
E
Emad • family_with_children • sa
8
Nice and clean hotel good if you are going for shopping
Pros:

the location was very coinvent since the family want to do shopping and there are many many many shops around the area and lots of restaurants. So if you have your family with you and want to do shopping then this is the right place. Also the manager and the stuff were very friendly and helpful. The breakfast was nice

Cons:

The beds and mattresses need to be changed they are not very comfortable. and they need to operate the AC on the cold mode because it only work on the heat mode and some night it was very hot.

2026-02-12 • via Nuitee
H
HASAN • couple • bh
8
Pros:

The location is very close to the metro and restaurants. The staff were very helpful, and the room was clean.

Cons:

My room was on the first floor, and the noise from cars was disturbing, especially at night. It’s not suitable for light sleepers

2026-02-11 • via Nuitee
S
Sevtap • couple • be
10
2026-02-11 • via Nuitee
N
Nasr-Eddine • family_with_children • ae
9
Na
Pros:

Our stay was good. Thanks

Cons:

The breakfast was always same, no chane

2026-01-31 • via Nuitee
M
Maryam • couple • om
10
Great hotel with a comfortable room and friendly staff. Everything was clean and well organized. I really enjoyed my sta
Pros:

Great hotel with a comfortable room and friendly staff. Everything was clean and well organized. I really enjoyed my stay and would definitely come back.

2026-01-31 • via Nuitee
B
brahimi • couple • al
10
2026-01-30 • via Nuitee
ابراهيم • couple • sa
10
انصح بهم وبشده
2026-01-29 • via Nuitee
M
Mariam • couple • ge
9
2026-01-29 • via Nuitee
M
MOHAMAD SALIM • couple • kw
9
2026-01-27 • via Nuitee
A
Adel • couple • sa
10
فندق رائع
Pros:

كل شي جميل

Cons:

لا يوجد

2026-01-25 • via Nuitee
S
Sandrah • couple • ng
8
2026-01-25 • via Nuitee
M
Marwa • family_with_children • sa
1
Pros:

Unfortunately, my experience was very disappointing. A large amount of cash went missing from my bag while I was out. I know it was my mistake not to use the safe.

When I reported this to the reception, they said that no one entered the room except housekeeping, but they also said they do not suspect them. This was confusing and no real help or solution was offered, which negatively affected my stay.

Cons:

Unfortunately, my experience was very disappointing. A large amount of cash went missing from my bag while I was out. I know it was my mistake not to use the safe.

When I reported this to the reception, they said that no one entered the room except housekeeping, but they also said they do not suspect them. This was confusing and no real help or solution was offered, which negatively affected my stay.

2026-01-25 • via Nuitee
J
Jetmira • solo_traveller • al
10
2026-01-24 • via Nuitee
C
Canan • extended_group • dk
10
2026-01-22 • via Nuitee
A
Aleksi • couple • ge
6
2026-01-22 • via Nuitee
J
Jannat • extended_group • gb
8
2026-01-21 • via Nuitee
M
Muawad • solo_traveller • sa
9
2026-01-20 • via Nuitee
S
Salma • family_with_children • us
10
Cons:

Breakfast

2026-01-20 • via Nuitee
T
Turki • couple • sa
10
2026-01-19 • via Nuitee
A
Abdullah • solo_traveller • sa
10
2026-01-19 • via Nuitee