Grand Thermal Resort Hotel & Spa

Hotels
•
Independent
6.4 (7 reviews)
Akköy Köyü Yolu 5, Termal, Yalova, 77400 , Termal , TR
90-5054039936

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Facilities

Free breakfast
Full-service spa
24-hour front desk
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Supervised childcare/activities
Free breakfast
Multilingual staff
See all facilities

Review Highlights

Pros:
Family-friendly environment
Good variety of food options
Value for money
Cons:
Inconsistent room cleanliness
Maintenance issues
Limited pool hours

Categories

Cleanliness
4.9
The rooms are cleaned inconsistently, and the bathrooms were not well maintained.
Service
7.4
Standard service quality for this hotel tier, though some issues were noted.
Location
6.9
Location is decent, but not explicitly mentioned in reviews.
Room Quality
5.4
Rooms require better maintenance; issues with cleanliness were highlighted.
Amenities
6.4
Good potential with several facilities, though some were not functioning.
Value for Money
7.4
Value for money is acceptable based on the feedback provided.
Food and Beverage
6.9
Good variety in the restaurant options offered.
Overall Experience
5.9
Overall experience was mixed; while children enjoyed their stay, there were significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:07

Property Description

Luxurious Spa and Dining Options
Indulge in massages, facials, and a buffet breakfast at the full-service spa and Brasserie Art restaurant.

Entertainment and Socializing
Unwind in one of the 4 bars/lounges or mingle at the daily complimentary reception.

Convenience and Comfort
Enjoy free onsite parking, multilingual staff, and air-conditioned rooms with jetted bathtubs and complimentary Wi-Fi.

Ready to experience luxury and relaxation at Maxwell Resort Hotel & Spa? Book now for an unforgettable stay!

Important information:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 7 reviews
Cleanliness: 4.9
Service: 7.4
Location: 6.9
Room Quality: 5.4
Amenities: 6.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 5.9
Y
yasemin
6
otel bakımsız
Pros:

otel çok bakımsızdı. personel sayısı yeterli değildi.yemekler orta seviyedeydi.

2025-09-29 • via Nuitee
Çetin
10
Pros:

Çok güzel fırsat buldukça gidiyorum ferah güzel sessiz aile yeri

2025-09-06 • via Nuitee
J
Jaouad
6
ça pourrait etre magnifique, dommage.
Pros:

L'hotel est un bel établissement mais souffre d'un problème de maintenance. Les tapis de la salle de sports ne fonctionnent pas, les équipement de l'espace jeux sont quasiment tous hors de services. Les chambres sont nettoyés une fois sur deux, et seuls les draps de lits sont changé, la salle de bain n'était pas nettoyé, et l'aspirateur en surface. Nous avions + couvertures pour 5 personnes, et deux serviettes. Corrigé apres une demande. Nous avions une fuite d'eau sur notre sol de salle de bain, une premiere équipe est venu, reparant la porte cassé, mais ce n'était pas la source du probleme. Malgré plusieurs autre demandes, nous sommes resté avec notre probleme d'eau tout notre Séjour. La zone aquapark est ouverte que 4 h par jour, et un des tobbogans ne fonctionnait pas. Les piscines interieurs et exterieurs sont sympa, ainsi que le hamam. Les restaurant est bien est propose beaucoup de choix. Les enfants ont malgré tout passé un bon sejour, moi aussi mais pas mon épouse, très gêné par l'état de la chambre.

2025-08-19 • via Nuitee
A
Anas • family
8
Pros:

sauber
bequem
buffet gut
Schwimmbad meherer und sauber

2025-08-16 • via Nuitee
M
Melih
8
Pros:

Potansiyeli çok iyi, birçok tesis var içerisinde, fiyat performans olarak gayet uygun ve umarım daha iyi hale gelir

2025-08-14 • via Nuitee
E
Ebru
8
Fiyatına göre iyi
Pros:

Fiyat performans oteli. Hatta fiyatına göre iyi diyebilirim.

Temizlik normal.
Yemek kalitesi ve çeşitliliği normal.
Organizasyonda yetersizler. Beklentiniz çok yüksek olmasın. Ama rahat edebileceğimiz bir otel. Teşekkürler.

2025-07-21 • via Nuitee
N
Nursel
10
Pros:

aqualar bayramin ilk gunu açılmalıydi yemekler gayet guzeldi ama tam pansiyon olsaydi daha guzel olabilirdi yangin çıkışı 1. kat giriş kolu yok disardan girilemiyor yoğun olunca yangın merdiveni kullanmak zorunda kaliyoruz asansör yetmiyor 5 kat herkat 100 oda 2 asansör yetmiyor maalesef Teşekkürler

2025-06-09 • via Nuitee