Grand Star Hotel Premium

Hotels
7.1 (68 reviews)
Sıraselviler Caddesi No:45 Beyoğlu , Istanbul , tr

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice views
Cons:
Poor cleanliness
Unhelpful staff

Categories

Cleanliness
4.63
Reviews indicated severe issues with cleanliness, including mold and poor hygiene.
Service
7.6
Service quality was criticized, with reports of unhelpful staff and poor responses.
Location
10
Multiple reviews praised the location, noting its proximity to important sites.
Room Quality
6.14
Guests reported issues with room size, noise, and old furnishings.
Amenities
6.59
Limited amenities were highlighted, with specific mention of the broken elevators.
Value for Money
6.62
Guests felt the pricing did not match the quality of service and cleanliness.
Food and Beverage
5.58
Reviews pointed out that the breakfast was unsatisfactory and repetitive.
Overall Experience
9.63
Despite negative aspects, some guests enjoyed the view and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:47

Property Description

Luxurious Accommodation
Grand Star Hotel Premium in Istanbul offers air-conditioned rooms with modern amenities including flat-screen TVs, minibars, and free WiFi. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable stay.

Wellness and Relaxation
Indulge in the hotel's fitness centre, sauna, and hammam for a rejuvenating experience. Unwind in the garden or on the terrace after a day of exploring the city. Some rooms even feature balconies for a stunning view of Istanbul.

Convenient Location
Located near Taksim Square and Istiklal Street, this hotel is perfect for exploring the vibrant city. With easy access to transportation options like Taksim Metro Station and a paid airport shuttle service, your stay at Grand Star Hotel Premium will be both enjoyable and convenient.

Book your stay now at Grand Star Hotel Premium for a memorable experience in Istanbul.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 68 reviews
Cleanliness: 4.63
Service: 7.6
Location: 10
Room Quality: 6.14
Amenities: 6.59
Value for Money: 6.62
Food and Beverage: 5.58
Overall Experience: 9.63
3
3A+ family_with_children ae
8
Pros:

View and Hotel facilities

Cons:

Only 1 lift is operational out of 3 and that one is also not displaying floor numbers inside. Room Door is not sound proof....Too much noise always disturbing from othrt rooms and pass by guests. Room service keep knocking doors early morning for cleaning. No sign for Do not disturb or Makeup my room.

2026-02-09 via Nuitee
S
Suhaila extended_group tz
10
Pros:

Very good view. Special breakfast, Thank you for service

2026-01-29 via Nuitee
D
Diren family_with_children de
2
Rezeption Mitarbeiter sehr unfreundlich
Pros:

Ein Mitarbeiter namens Mizaffer hat mir am Ende sehr geholfen und mich beruhigt

Cons:

Unfreundliches Personal an der Rezeption
Bei Fragen aggressiv geworden an der Rezeption. Ich war als Familienvater mit 3 kleinen Kinder verreist hab nach Wasser gefragt für meine Kinder es hat den nicht interessiert wir haben 30 min für 2 kleine Wasser gewartet ne obwohl 2 Leute an der Rezeption waren hatten überhaupt keine Lust auf diese Arbeit

2026-01-19 via Nuitee
M
Mustafa couple iq
5
Pros:

Location

Cons:

Elevator only one and other two not working
Noisy i hear them people next room

2026-01-02 via Nuitee
E
Essam couple sa
1
تجربه سئ
Pros:

موقع الفندق فقط

Cons:

يوجد بق وحشرات في الفندق والافطار لا يكفي النزلاء كل ما انزل الاقي نصف الاكلات الساخنه مخلصه كل ما اطلب يقلي بفلوس والمصاعد خربانه مافي غير واحد يخدم الفندق الاثاث قديم والشرفه صغيره جدا وغير الازعاج من خارج الفندق كل يوم لا انصه فيه ولا يستحق سعره

2026-01-02 via Nuitee
H
Hind couple sa
3
تجربه سيئه لن تتكرر
Pros:

اطلالة التراس كانت ساحره

Cons:

لايوجد نظافه
الغرف ضيقه جداً
ازعاج وصراخ ومافيه عزل م نمت ابداً اثناء اقامتي للاسف
الفطور عادي

2025-12-14 via Nuitee
M
MÜNÜR couple gb
1
Pros:

Çok kötü bir karşılama ve ilgisiz bir personel,

Cons:

Kahvaltı çok çok kötü, hicbirsey yok denecek kadar, 10 da servis biter ve 9.45 de hersey temizlendi. Çok kötü.

2025-12-07 via Nuitee
M
Mehmet couple dk
3
Cons:

Alt er gammelt
Elevatorerne virkede ikke

2025-11-29 via Nuitee
N
Nadezhda couple ru
10
Pros:

İt iş very good location on Taksim neşe every station bus metro . Have good view bosphorus at breakfast

2025-11-27 via Nuitee
R
Raymond couple ca
10
2025-11-18 via Nuitee
F
Fadel extended_group ae
10
2025-11-18 via Nuitee
G
Gross couple ch
7
Visite
Pros:

Emplacement

Cons:

Trop de travaux dans l hotel. Piscine fermé et spa tout a revoir.

2025-11-09 via Nuitee
A
Anony. family_with_children at
8
Pros:

Sehr freundliches, hilfsbereites Personal!

2025-11-09 via Nuitee
H
Hamdi extended_group sa
10
2025-11-04 via Nuitee
H
Hussam couple sa
10
2025-10-30 via Nuitee
R
Rabii family_with_children ma
3
Une mauvaise expérience
Pros:

L’emplacement proche de Taksim

Cons:

Le comportement du personnel surtout au restaurant a l’heure du petit déjeuner ,aussi problème au niveau d’ascenseur et les travaux c’était vraiment horrible. Ainsi une chose a signaler les gardes corps du balcon c’est très dangereux surout pour les enfants

2025-10-28 via Nuitee
F
Fayez couple ve
9
Pros:

La ubicación excelente y el desayuno

Cons:

La limpieza y atención al cliente

2025-10-27 via Nuitee
M
Muhammad family_with_children gb
5
Disappointing! Did not meet our expectations especially we paid for premium room.
Pros:

Just the location.

Cons:

Same breakfast everyday … the worst part which is utterly frustrating is they don’t have honey for breakfast. I’m the type of person who always have honey for breakfast so that made my breakfast with the hotel a horrible experience especially that we paid for premium room. Never book for premium room, services and facilities are the same regardless. The Indian or Sri Lankan staff members who facilitate breakfast were the worst hotel staff you will ever encounter, they are rude, cold and cannot be bothered, I was told by them “ we don’t have honey” with an angry snobbish attitude. I don’t know what are they doing in hospitality job if they treat guests like that, so annoying!

2025-10-25 via Nuitee
A
Alba Luna family_with_children dk
1
Absolut forfærdeligt. Vil fraråde alle, at bo her. Der er sort mug over alt. Faldefærdigt. Uhygiejnisk. -4 stjerner.
Pros:

Absolut ingenting.

Cons:

Absolut alting. Den værste oplevelse nogensinde. Forfærdeligt personale, faldefærdige faciliteter - det var som at træde ind på en byggeplads, der var gået i stå. Har aldrig oplevet noget lignende. Vi kunne ikke bo der, og flyttede med det samme. Sundhedsskadeligt og kvindehadsk personale

2025-10-20 via Nuitee
T
Tothne Liszkai family_with_children hu
9
2025-10-18 via Nuitee