Istanberry - Luna Apartments

The property was ok , but horrible management specially the night one . Most horrible night staff .
I got contact with the owner he was calm and relaxed but the staff was so rude , appartment things were not working i complained asked to just give key back and said im lying. The heating was actually not working . As the owner messaged problem was solved but over all the most horrible experience i have had ever.

Very hospital staff with good English speaking

We have been living in Turkey for about seven months and have managed to live in different cities.

The first positive point is the proactivity and friendliness of the staff. When our prepayment on the card did not go through, they immediately got in touch and helped solve the problem.

We arrived late and were met by the receptionist at the office, which is located just down the street from the apartment. He spoke English well, which is not often found here. As far as I understand, the staff works around the clock and is always available for communication.

The apartment was very clean, the walls were obviously newly painted. The bed linen was absolutely clean and spotless, although not new. We were especially pleased with the absence of the smell of cigarettes in the room (which is very rare in Turkey). It was nice to find a lot of towels, like in a nice hotel. Welcome bottles of water, cupcakes and coffee were waiting for us in the refrigerator — such care for the guests was very pleasant.

The apartment is conveniently located a 15-minute walk from Taksim metro station. We had a great time in Istanbul. Thank you!

Very nice and friendly staff

Very good cleaning in the room and very cool and polite staff. I have spilled the reservation twice. The first time was in the same apartments. But the second time was much better the price is almost twice cheaper but the same convenience plus breakfast.

The room was cute

Very clean and well kept. The area is good an accessible with lots of shops and restaurants. The host was very welcoming and helpful.

It was clean and the host was very kind and welcoming

I had a really warm and confident welcome by the reception staff, and I was able to check in a few hours before the usual check in time. After a complimentary Turkish tea, I was taken to my apartment where I was encouraged to check the cleanliness of the place ... It was spotless! By the way, the offer of free tea in their Cafe Berry for a few hours each afternoon was a nice touch and I popped in a few times on my way in / out.
The apartment's fridge was stocked with complimentary water, coffee sachets and cakes; and the bathroom had large bottles of shampoo / soap [ environmentally conscious ], although I couldnt tell which was which as there were no markings on the bottles !
I asked for some more kitchen equipment to compliment what was already there, and within just a few minutes, a lady appeared with everything I requested, and more.
Whilst the central heating didnt pump out much heat, the air con unit made up for this; I was always warm. Finally, as this was a first for me in Turkey, its worth mentioing that each of the apartments had its own door security alarm which was set / unset using a fob on the key ring.
Finally, Istanbul is a city which runs 24/7, and nowhere will you really escape street noise. Here was no exception. If you are a light sleeper, like me, take some ear plugs !

All right. You got what you paid.

Cheap price and near some great dinner restaurants