Lenus Hagia Sophia Hotel

Hotels
Independent
Hemsire Sk. No32, Istanbul, Istanbul, 34130 , Istanbul , TR

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Full-service spa
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Laundry mishap

Categories

Cleanliness
1
Room was not cleaned during the stay despite requests.
Service
1
Staff was friendly and helpful, but failed to address issues with room cleaning.
Location
1
The area around the property is quite safe with access to shops and restaurants.
Room Quality
1
Rooms are small but comfortable.
Amenities
1
Limited services provided, particularly issues with laundry.
Value for Money
1
Good for budget travelers, but cleaning issues affected overall value.
Food and Beverage
1
Breakfasts were very good and traditional.
Overall Experience
1
Good staff and food, but severe issues with cleanliness marred the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-18 08:48

Property Description

Luxurious Spa Experience
Indulge in massages and pamper yourself at the spa, or socialize at the daily complimentary reception while staying at Lenus Hotel.

Culinary Delights
Savor a delicious meal at the restaurant, grab snacks at the cafe, and enjoy your favorite drinks at the bar/lounge during your stay.

Convenient Amenities
Benefit from a 24-hour business center, dry cleaning services, and a 24-hour front desk. Stay in uniquely decorated rooms with Smart TVs and complimentary Wi-Fi at this centrally located Istanbul hotel.

Immerse yourself in luxury and convenience at Lenus Hotel in Istanbul for an unforgettable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Luis
8
Pros:

A good place to sleep, breakfast is traditional in these countries. The street is a bit noisy at night, but nothing that prevents sleep.

2025-10-10 via Nuitee
A
Andrey
10
Pros:

The staff was very helpful and friendly : tee and coffee on demand during the day and at night. Our room was small but comfortable. Good for budget travellers. The area around the property is quite safe and lots of affordable shops and restaurants. Good food. Breakfasts were very good.

2025-10-04 via Nuitee
A
amaria friends
10
Pros:

The staff at the property are lovely and very helpful! They always provided the best service and made us feel so comfortable. The hotel is modern but a bit small. A good affordable stay.

2025-09-29 via Nuitee
S
Sadiya
6
Pros:

stayed there for one week, and during that time they never cleaned my room, even though I asked them several times. They also ruined my linen jumpsuit when they washed it. I even paid for the service and explained to them how to properly wash linen since it’s expensive, but when I got my clothes back, they were completely destroyed. I don’t think I’ll ever be able to wear them again.
I went to the reception to explain what happened, but they only said “sorry to hear that” and took no further action.

2025-09-29 via Nuitee
C
Cengizhan
10
Pros:

Çalışan arkadaşlar gayet özveriyle yardımcı oldu

2025-09-28 via Nuitee
J
Janine family
10
Pros:

Staff very friendly and helpful, within walking distance of amenities, shops, restaurants

2025-09-27 via Nuitee
J
Jean-paul
10
Très bien !
Pros:

Chambre propre mais un peu petite. | Personnel à votre écoute et à votre service. | Commerces à proximité proche des commerces et du métro , accessibilité des commerces à pieds. Bon petit déjeuner . Quartier calme. Je recommande cet hôtel (Qualité prix) .

2025-09-26 via Nuitee
B
BAUDOUIN
8
Agréable
Pros:

Personnel charmant et chaleureux
Le ptit dej pourrait être plus fourni

2025-09-21 via Nuitee
C
Catherine
8
Hôtel bien situé et propre.
Pros:

Hôtel récent, bien placé, propre 👌. Personnel aimable.
Petit-déjeuner minimal et décevant par rapport à ce qui était annoncé et photographié : thé insipide, pas de café (à notre demande le personnel est allé nous en chercher), pas de pain (seulement morceaux de pide et poca), ni céréales, ni yaourt, ni fruits, jus d’orange imbuvable. On aurait aimé du vrai beurre, c’était de la margarine.

2025-09-17 via Nuitee
T
Tsz Yu
10
Pros:

The hotel is only 15 mins walk from the metro station, and is easy to find. There are small grocery stores and hawkers nearby and they open till very late (like 9-10 pm) so it is convenient to buy stuffs even if arrive late. The owner is really friendly and helped us to provide everything we need to settle down smoothly. I also like how the building is decorated with flowers and vines and it gives a cozy vibe peeking out from the window. Overall a good value option with a clean room and all the necessities we need to stay comfortably.

2025-09-10 via Nuitee
P
parisa
8
Pros:

Staff were nice and helpful. Good access to transportation. Breakfast was simple, could be more diverse. Rooms were clean. We asked for room cleaning everyday but I realised sheets were not changed. They also gave us bottled water everyday. Overall we had a good stay.

2025-09-10 via Nuitee
M
Montinique partner
10
Pros:

We don't smoke but we could smell cigarettes during our stay. Breakfast was not the best but decent. The area is safe.

2025-09-02 via Nuitee
S
SAMIR
4
Pros:

Below Average

2025-09-01 via Nuitee
R
Richard
8
Pros:

Excellent staff

2025-08-28 via Nuitee
Z
Zoubir
8
Pros:

Hôtel refait à neuf dans un quartier populaire et très vivant pas loin de la station yenikapi très pratique pour ce déplacer dans Istanbul.
Bon petit déjeuner turk
Chambres un peu petites

2025-08-21 via Nuitee
M
Murat
8
Pros:

Das Hotel Ansicht sehr gut sehr sauber, aber die Umgebung sehr voll

2025-08-21 via Nuitee
A
ALEJANDRA family
8
Pros:

El hotel como siempre en las fotos se ve más bonito de lo que es, esta en un barrio lleno de tiendas y gente en las calles.
El espacio de la habitación es demasiado pequeña

2025-08-16 via Nuitee
M
Musa family
10
Pros:

Her şey çok güzeldi gayet memnun kaldık odalar temizdi personel çok saygılı ve iyi kalpliydi herkese tavsiye ederim bir dahaki ziyaretimde kesinlikle bir daha gideceğim

2025-08-13 via Nuitee
L
Lana
10
Pros:

Beautiful comfy place, all brand new and people are friendly. We enjoyed the stay

2025-08-09 via Nuitee
A
Anthony
10
Excellent experience!
Pros:

Orhan and Ali run a clean and honest hotel. My experience at the Lenus was excellent in every respect. They were available and willing to help me in all things, from getting cash to navigating the city, day or night. Next time I come to Istanbul, I’m staying here.

2025-08-03 via Nuitee