Karakoy Port House

Hotels
8.2 (107 reviews)
Kemankeş Caddesi karanlık fırın sokak no:3 , Istanbul , tr

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness of the location
Standard service
Cons:
Small rooms
Difficult location access

Categories

Cleanliness
8.53
General cleanliness was rated positively, but issues were noted.
Service
9.5
Standard service quality for this hotel tier, though lacking assistance with bags.
Location
7.54
The location is difficult to access and not well-suited for vehicles.
Room Quality
6.49
Rooms were small and did not match the description.
Amenities
9.02
Amenities were standard, but not comprehensively mentioned.
Value for Money
7.98
Did not match the expected value based on description and experience.
Food and Beverage
9.03
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
7.5
Overall experience was marred by poor room quality and location accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:42

Property Description

Central Location:
Conveniently located near the Spice Bazaar and Taksim Square, Mates Historical Suites offers easy access to Istanbul's top attractions, including Suleymaniye Mosque and Basilica Cistern.

Modern Amenities:
Experience comfort in every room with air conditioning, flat-screen TV, and free WiFi. Enjoy the convenience of a fridge, coffee machine, and free toiletries, ensuring a pleasant stay for all guests.

Nearby Attractions:
Explore Istanbul's landmarks with ease as Taksim Metro Station, Galata Tower, and Istiklal Street are just a stone's throw away. Book your stay now at Mates Historical Suites for an unforgettable experience in Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.2
Based on 107 reviews
Cleanliness: 8.53
Service: 9.5
Location: 7.54
Room Quality: 6.49
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 7.5
Y
Yus • couple • ru
10
Pleasant
Pros:

Perfect location and friendly personal

Cons:

Clean and stylish

2026-07-23 • via Nuitee
A
Amine • couple • dz
10
Pros:

What I appreciated most were the two brothers, Mohamed and Mahmoud; they were extremely helpful and stepped in quickly to resolve any issue. I thank them sincerely and wish them lasting happiness.

2026-07-21 • via Nuitee
A
Amine • couple • dz
10
Pros:

Thank you mohamed you are the best one ❤️

2026-07-21 • via Nuitee
A
Amine • couple • dz
10
Pros:

What I appreciated most were the two brothers, Mohamed and Mahmoud; they were extremely helpful and stepped in quickly to resolve any issue. I thank them sincerely and wish them lasting happiness.

2026-07-21 • via Nuitee
M
Marina • couple • es
1
2026-07-18 • via Nuitee
S
Selcan • couple • az
10
2026-07-14 • via Nuitee
C
chen • couple • cn
5
2026-07-08 • via Nuitee
طارق • solo_traveller • iq
10
2026-07-08 • via Nuitee
D
Daan • couple • be
7
2026-07-05 • via Nuitee
S
Suiorbek • solo_traveller • kz
9
Pros:

Thank you for all it was wonderful

2026-07-01 • via Nuitee
A
Anastasiia • solo_traveller • ru
5
Pros:

За такую небольшую стоимость прекрасный номер со своей ванной комнатой (хотя при бронировании было написано, что туалет вне комнаты)

Cons:

В первое проживание все было отлично, во втором - администраторы открывали ключом дверь и смотрели, пусто ли в номере, когда я была уже там, лежала в пижаме на кровати. Номер рассчитан на двоих человек, я была одна, но гостя в номер привести на несколько минут не разрешили в дневное время суток!

2026-06-29 • via Nuitee
A
Ali • solo_traveller • de
10
Pros:

Top Lage in Karaköy. Straßenbahn vier Minuten entfernt. Galata Turm ca 10 Minuten zu Fuß.
Sehr nettes Personal, dass sich um meine Belange gekümmert hat. Gerne wieder.

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
Pros:

كل شيئ جيد النوقع رائع وقريب وحتي الاستقبال ممتاز جدا الاخ محمد كان متعاون جدا و سعدنا كثيرا جدا انصح به بشدة ومرة اخرى شكرا محمد ❤️

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
Pros:

كل شيئ جيد النوقع رائع وقريب وحتي الاستقبال ممتاز جدا الاخ محمد كان متعاون جدا و سعدنا كثيرا جدا انصح به بشدة ومرة اخرى شكرا محمد ❤️

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
Pros:

كل شيئ جيد النوقع رائع وقريب وحتي الاستقبال ممتاز جدا الاخ محمد كان متعاون جدا و سعدنا كثيرا جدا انصح به بشدة ومرة اخرى شكرا محمد ❤️

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
2026-06-26 • via Nuitee
F
FABRIZIO • solo_traveller • it
10
Pros:

La Camera era stupenda, la posizione comodissima e i ragazzi della reception gentilissimi pronti a risolvere qualsiasi problema!

2026-06-26 • via Nuitee
Кривохижа • solo_traveller • kz
6
2026-06-23 • via Nuitee
G
ghazi • couple • tn
10
Extremely good
Pros:

The staff was exceptionally friendly and attentive, welcoming us warmly upon arrival. They allocated us a spacious, well-furnished room with a comfortable bed, ample natural light, and modern amenities. Overall, we thoroughly enjoyed our stay and appreciated the thoughtful service.

2026-06-23 • via Nuitee
A
Anastasiia • solo_traveller • ru
9
Pros:

Personal

2026-06-21 • via Nuitee