Karakoy Port House

Hotels
8.2 (57 reviews)
Kemankeş Caddesi karanlık fırın sokak no:3 , Istanbul , tr

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness of the location
Standard service
Cons:
Small rooms
Difficult location access

Categories

Cleanliness
8.53
General cleanliness was rated positively, but issues were noted.
Service
9.5
Standard service quality for this hotel tier, though lacking assistance with bags.
Location
7.54
The location is difficult to access and not well-suited for vehicles.
Room Quality
6.49
Rooms were small and did not match the description.
Amenities
9.02
Amenities were standard, but not comprehensively mentioned.
Value for Money
7.98
Did not match the expected value based on description and experience.
Food and Beverage
9.03
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
7.5
Overall experience was marred by poor room quality and location accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:42

Property Description

Central Location:
Conveniently located near the Spice Bazaar and Taksim Square, Mates Historical Suites offers easy access to Istanbul's top attractions, including Suleymaniye Mosque and Basilica Cistern.

Modern Amenities:
Experience comfort in every room with air conditioning, flat-screen TV, and free WiFi. Enjoy the convenience of a fridge, coffee machine, and free toiletries, ensuring a pleasant stay for all guests.

Nearby Attractions:
Explore Istanbul's landmarks with ease as Taksim Metro Station, Galata Tower, and Istiklal Street are just a stone's throw away. Book your stay now at Mates Historical Suites for an unforgettable experience in Istanbul.

Check-in and check-out hours:
Airport code: IST

Location

Guest Reviews

8.2
Based on 57 reviews
Cleanliness: 8.53
Service: 9.5
Location: 7.54
Room Quality: 6.49
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 7.5
M
mohammed • family_with_children • sa
10
2026-03-28 • via Nuitee
K
Keyvan • solo_traveller • ir
10
Pros:

The hotel is in a very central location the staff are helpful and the hotel is very clean My holiday was wonderful Thank you for everything Salih

2026-03-28 • via Nuitee
A
Arnau • family_with_children • es
8
Pros:

La ubicación es estupenda, en un barrio cerca del centro con tranvía. La mejor opción si no quieres dormir en pleno centro rodeado de sitios turísticos. La relación calidad precio es muy buena y el trato con Mates es muy rápido e eficiente.

Cons:

El Wifi no funcionó y la ducha nos quedamos sin agua caliente por la noche.

2026-03-28 • via Nuitee
S
Sanzhar • couple • kz
10
Все супер
Pros:

Находится в прекрасном месте, не отель согласен, соотношение цены топ, недорого , комнаты маленькие и чистые все есть, холодильник и чайник , чистые полотенце и хозяйн вежливый

Cons:

То что кондер не работал, мерзли в марте на Наурызе

2026-03-25 • via Nuitee
G
Gülsen • solo_traveller • de
1
2026-03-17 • via Nuitee
M
Mohamed Amine • family_with_children • ma
7
Pros:

L'emplacement

Cons:

Wi-Fi sans accès réel à Internet.
Pommeau de douche en mauvais état.
Propreté insuffisante (sous le lit non nettoyé).
Une seule rouleau de papier toilette fourni pour 8 jours.
Fenêtre très ancienne (années 90) et mal isolée.
Le réceptionniste qui se plaint de mon arrivée tardive, alors que la réception est annoncée comme ouverte 24h/24.

2026-03-17 • via Nuitee
D
Dumanbek • couple • kz
10
2026-03-15 • via Nuitee
S
Selam • solo_traveller • it
10
2026-03-15 • via Nuitee
I
IRINA • solo_traveller • ru
10
2026-03-14 • via Nuitee
T
Tansuella • couple • kg
4
Цена и соотношение не очень соответствует
Pros:

Локация

Cons:

Гигиена. Грязный туалет и душ. Грязные постельное белье и полотенца. Постельное белье не меняли после предыдущих посетителей

2026-03-12 • via Nuitee
A
Aibek • couple • de
10
2026-03-08 • via Nuitee
E
Elen • solo_traveller • ru
3
Cons:

I couldn’t get wifi during all my stay. When i asked a landlord about it he didn’t even respond back

2026-03-08 • via Nuitee
A
Anastasija • couple • de
10
2026-02-26 • via Nuitee
B
Barbara • solo_traveller • at
10
2026-02-26 • via Nuitee
S
safenn • solo_traveller • tc
10
2026-02-08 • via Nuitee
I
Ibrahim • solo_traveller • sa
9
2026-01-31 • via Nuitee
S
Sayed • family_with_children • eg
1
كذب
Pros:

المكان نضيف

Cons:

كل حاجة مختلفه عن الوصف كذب كذب الصور مختلفه تمام الغرف صغيرة لدرجة تخنق المساحات مكتوب 44متر الغرفة الكبيرة وهي اقل من 20 متر كنا 3 بالغرفة مش عارفين نصلي فيها حتى مفيش مكان تقدر تسجد والمكان في شارع ضيق مش بتوصل ليه العربيات ومفيش حد يساعد في شيل الشنط والسلم ضيق تجربة وحشه بجد الحمد. لله كنا حاجزين يوم واحد ومشينا قبل حتى ميعاد المغادرة

2025-09-04 • via Nuitee
F
Fintan • family with young children • ie
10
Exceptional
2025-06-15 • via Nuitee
V
Veronica • solo traveller • gb
8
Good option in Istanbul near the centre
Pros:

Perfect location, with plenty of transportation options, restaurants and cafes nearby. Staff was really friendly and helpful, and provided an iron when I needed one.

Cons:

Check-in process was tricky. There is no staff at the hotel, I arrived late at night, and there was nobody there. I called the number in the door but nobody answered. I called another number sent by message, and the guy who replied told me they no longer worked at the hotel, and sent me another number to contact. It would be great if they share the check in process prior to arrival.
Room was ok, but certainly not a "Deluxe Suite". I would've appreciated a desk and chair, and extra lighting, there wasn't much light at night.
Bear in mind there is no lift, so consider this if you are carrying heavy luggage. It wasn't my case, so I was ok taking the stairs.

2025-04-28 • via Nuitee
M
Michael
2
No one at the hotel turkey is in incline stay away
Pros:

So first of all i arrived late and there was no one to greet me or open the door so i had to check in another hotel

2025-02-24 • via Nuitee