Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Abundant breakfast
Cons:
Cleanliness concerns
Overpriced room

Categories

Cleanliness
8.73
The cleanliness was mentioned negatively regarding the bathrooms and toilets.
Service
9.7
Although there was an issue with a missed breakfast, the staff was generally attentive.
Location
9.74
The location is described as perfect and a strong positive aspect.
Room Quality
9.19
The room was rated as overpriced, but no specific negatives on quality were mentioned.
Amenities
9.72
The breakfast was noted as very good and abundant.
Value for Money
8.68
The room was considered overpriced compared to the experience.
Food and Beverage
9.73
The breakfast service was highlighted positively.
Overall Experience
9.7
While there were issues, the overall sentiment remains positive about the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Luxurious Accommodation
CARRA KONAĞI in Mardin offers a luxurious stay with a garden, terrace, and free WiFi. The rooms are equipped with modern amenities including air conditioning, flat-screen TV, and a coffee machine. Some rooms even boast stunning city views.

Exceptional Services
Guests at CARRA KONAĞI can enjoy top-notch services such as room service, tour assistance, and currency exchange. The multilingual staff is available 24/7 to cater to your needs in Arabic, German, English, and Russian.

Convenient Location
Conveniently located near Mardin airport, just 19 km away, CARRA KONAĞI offers a paid airport shuttle service for easy access. Explore the city with ease and return to comfort at this exquisite hotel.

Book your stay at CARRA KONAĞI now for a memorable and relaxing experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 360 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 9.72
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.7
R
rolf • solo_traveller • au
8
Pros:

The staff was great very helpful. Breakfast was good, a typical Turkish one. The facilities were good and clean, the rooms are a bit dated. Everything is in walking distance, but don't forget it's very hilly the city is on a hillside with fantastic views over the Plains. The city is good for two days, then move on.

Cons:

The cars in the main street, it's an endless chain of cars and it's a one-way street

2026-07-03 • via Nuitee
C
Camelia19 • solo_traveller • ro
10
Pros:

Lovely house in the old town of Mardin, close to everything, very friendly staff and fantastic breakfast, with lots of organic food. Room was absolutely stunning.

2026-07-01 • via Nuitee
A
Ali Riza • couple • de
3
2026-06-30 • via Nuitee
P
Paweł • solo_traveller • pl
9
Pros:

Rewelacyjna obsługa, bardzo pomocni,

2026-06-29 • via Nuitee
H
Hüseyin • couple • ch
10
Würde auf jeden Fall beim nächsten Besuch wieder in Carra Übernachten.
Pros:

Gastfreundliche und sehr nettes Personal. Die Aussicht auf der Dachterrasse war atemberaubend schön mit Blick auf Altstadt. Zimmer Klimatisiert und Stilvoll.

2026-06-26 • via Nuitee
H
Hilal • extended_group • de
10
2026-06-25 • via Nuitee
N
Nilüfer • couple • de
10
Super Aufenthalt!
Pros:

Das Hotel liegt mitten in der Altstadt von Mardin unterhalb der Burg. Von der Terrasse aus ein überwältigender Ausblick auf Mesopotamien. Alles fußläufig erreichbar.
Einen großen Dank an das Personal (Yusuf und Ismail). Beide sehr freundlich und hilfsbereit. Vor allem Yusuf, der mir einen "cayli yogurt" gemacht hat. Yusuf "Yolun acik olsun"

Cons:

Wenn man mit dem Auto anreist muss man durch die engen Gassen in Mardin. Oder man parkt das Auto etwas weiter weg. Aber das Personal hilft einem sehr beim Parken.

2026-06-22 • via Nuitee
E
Emanuel Nicolae • solo_traveller • ro
10
Pros:

Foarte fain. Personalul amabil.
Zeyn m-a ajutat cu ce am avut nevoie

2026-06-21 • via Nuitee
Y
Yükki63 • solo_traveller • de
10
Angenehmer Aufenthalt in Mardin
Pros:

Das Personal mit Yusuf, İsmail und Zeyn waren hervorragend. Als Vielreisender habe ich so ein nettes, freundliches, hilfsbereites Personal selten gesehen!
Das Frühstück war mega!
Unser Unterkunft war sehr zentral gelegen.
Unser Zimmer war etwas klein, aber gemütlich.

Cons:

Wir sind mit eigenem Fahrzeug angereisr. Das Parken vor dem Hotel ist nicht möglich, weil die Gassen sehr eng sind. Zum Parken gab es 300 m vom Hotel entfernt ein Parkhaus.

2026-06-17 • via Nuitee
T
Tuna • extended_group • de
10
1a mehr kann mann nicht sagen
Pros:

⭐⭐⭐⭐⭐

Mardin ziyaretimizde 3 arkadaş olarak Carra Konağı'nda konakladık ve harika bir deneyim yaşadık. Otelin eşsiz manzarası, tarihi atmosferi ve özellikle terasında Mardin'i seyrederek yaptığımız kahvaltı unutulmazdı.

Başta Yusuf Bey olmak üzere tüm ekibe teşekkür ederiz. Yusuf Bey'in özenle hazırladığı kahve hem lezzeti hem de sunumuyla çok güzeldi. İsmail Bey'in samimiyeti, ilgisi ve keyifli sohbeti ise kendimizi bir otelde değil de evimizde misafir olmuş gibi hissetmemizi sağladı.

Güler yüzlü hizmeti, huzurlu ortamı ve muhteşem Mardin manzarasıyla Carra Konağı'nı gönül rahatlığıyla tavsiye ediyoruz. Tekrar Mardin'e geldiğimizde tercih edeceğimiz ilk adres olacak. Her şey için teşekkürler.

Cons:

Hat alles sehr gut gefallen
Ich würde jeden Carra konak empfehlen
Vor allem Terrasse über ganze Mardin
Traumhaft
Der Yusuf und ismail sind sehr hilfsbereite Jungs
Danke an die schöne Tage
Wir kommen wieder

2026-06-14 • via Nuitee
L
Louis-Sébastien • solo_traveller • fr
9
Très agréable . Petit hôtel . Très joli bâtiment ancien et déco chambres traditionnelle.
Pros:

Personnel très gentil. Ils sont venus nous chercher à l’arrêt de la navette aeroport et nous ont raccompagnés. Bon petit déjeuner . Chambres agréables et bon lits .

Cons:

Les toilettes cassées de ma chambre mais qu’ils ont réparé .

2026-06-12 • via Nuitee
Мaksim • couple • ru
8
Прекрасное место с гостеприимным персоналом и интересным интерьером.
Pros:

Очень удобное месторасположение недалеко от главной улицы. Сервисный персонал. Исмаил - очень помогал в вопросах такси. Заселил нас раньше положенного времени, а потом переселил нас в более просторный номер. Откликался на все просьбы и старался сделать наш отдых максимально комфортным. Классные турецкие завтраки. Интерьер аутентичный, в духе города. Есть терраса с потрясающим видом. Классный кондиционер, который справлялся с сильной жарой.

Cons:

Небольшие проблемы с сантехникой, но это не критично.

2026-06-11 • via Nuitee
S
shanshan • solo_traveller • cn
10
staffs are very nice and very helpful.员工们很好，非常热心而且愿意帮忙。
Pros:

very good location，位置很好，走路去哪里都很方便。有两个房间很大，2-3人都能住的很舒服。楼顶早餐风景很好。The view from the rooftop is lovely

2026-06-11 • via Nuitee
Y
Yalcin • couple • de
9
Top Hotel mit klasse Menschen.
Pros:

Einfach nur Klasse. Eure Gastfreundschaft, Eure gute Laune, Euer Service. Wir kamen als Gäste und gehen als Freunde. Teşekkürler Yusuf, teşekkürler Ismail, teşekkürler Zeyin.

2026-06-07 • via Nuitee
Z
Zbigniew • couple • pl
9
To był udany pobyt . Oboje byliśmy zadowoleni
Pros:

Śniadanie było bardzo dobre , podawane na tarasie z widokiem na równinę . Lokalizacja doskonała . Taksówka podjeżdżała pod hotel , blisko do wszystkich atrakcji miasta . To jest bardzo ważne , gdyż do wielu innych hoteli trzeba iść dość wysoko , po stromych schodach. Czysto . Personel uprzejmy i pomocny . Kiedy przychodziliśmy do hotelu po zwiedzaniu miasta , proponowano nam kawę lub herbatę .

Cons:

Byłoby dobrze postawić parasole przeciwsłoneczne na tarasie śniadaniowym . Podczas śniadania słońce grzało za mocno . Może to wynika z mojej szczególnej wrażliwości na słońce .

2026-06-06 • via Nuitee
E
Egemen • couple • tr
7
2026-05-31 • via Nuitee
I
Irfan • couple • ba
9
Short stay in Mardin with historical touch
Pros:

When traveling through Turkey, first you like are people. The same is here at Carra Conaği. They are fun and helpful. But Carra has more -- the building is very charming in the middle of the old city Mardin. Interior is authentic and unique. Having breakfast or tee at the terrace is breathtaking. Breakfast was amazing. Pure joy.

Cons:

Since this is authentic old building, one may feel there is not enough space in the corridors, rooms and other spaces. The room we had doesn't have a window with sky view, but wouldn't consider this as a real disadvantage.

2026-05-29 • via Nuitee
S
Simon • couple • gb
9
A palace-like room in the centre of Mardin.
Pros:

Carra Konagi is in a great location in the centre of the old town, in a back street five minutes walk from Cumhuriyet Square. The host Ismail is very hospitable and will do all he can to make you comfortable. Our large double room (Mir 301) was exceptional with three arched windows, the end one looking out over the plain. There was a comfy cushioned area on the floor. It’s worth paying extra for a deluxe room, the other rooms are quite small and cramped. There’s a rooftop terrace with great views - superb for a beer in the evening. And breakfast is delicious with a huge variety of dishes, many home made. Really delicious.

Cons:

Nothing to dislike, except the deluxe rooms are substantially better.

2026-05-29 • via Nuitee
F
Fatma • family_with_children • nl
10
3 gece kaldik ve cok memnun ayrildik. Otel merkeze cok yakin. Calisanlar guler yuzlu ve bize her konuda cok yardimci old
Pros:

Merkezde olusu ve calisanlarin yardimsever olusu.

Cons:

Otelin biraz bakima ihtiyaci var.

2026-05-28 • via Nuitee
A
Aida • extended_group • ba
8
Pros:

Located in the center of old town, beautiful view from the terrace. Amazing Turkish breakfast served on the terrace overlooking the Mesopotamian plains is an exceptional experience. The staff are very friendly and welcoming.

Cons:

The smell of humidity from the walls in some rooms and the smell of sewage from the bathroom in other. One of the three rooms we had was small and dark.

2026-05-26 • via Nuitee