Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Overwhelmed service during peak times
Noise disturbances

Categories

Cleanliness
6.73
Multiple mentions of cleanliness issues, particularly in the rooms and pool area.
Service
8.7
Generally friendly staff; however, overwhelmed during busy times.
Location
8.74
Great location near the beach, though crossing the road can be risky.
Room Quality
8.19
Spacious and comfortable rooms, with mixed sentiments on cleanliness.
Amenities
8.22
Well-sized pools and decent buffet; some amenities need better maintenance.
Value for Money
8.18
Good value considering the price, but some facilities felt overpriced.
Food and Beverage
7.73
Good breakfast options but issues with replenishing during busy times.
Overall Experience
8.3
Mixed feelings but overall a decent stay with potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:15

Property Description

Luxurious Amenities
Destination Resorts Phuket Karon Beach - SHA Extra Plus offers 3 outdoor pools, a spa, and a 24-hour fitness centre for the ultimate relaxation and rejuvenation experience.

Convenient Location
Situated just a short walk from the beach, our hotel is close to popular attractions like Karon Night Market and Wat Chaithararam Temple, with easy access to the vibrant nightlife in Patong and the serene Kata Beach.

Exceptional Services
Indulge in our air-conditioned rooms with modern amenities, enjoy dining at our 3 restaurants, unwind at our 2 bars, and keep fit at the fitness centre. With a 24-hour front desk, water slide at the pool, and a kid's club, we ensure a memorable stay for every guest.

Book your stay at Destination Resorts Phuket Karon Beach now for an unforgettable experience!

Important information:

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder.

Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The hotel will collect a new payment if guests did not present their credit card upon check-in.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for THB 1,200 per person per night when using an available extra bed.
    Adults stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 277 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.3
J
Jamie • family_with_children • gb
10
2026-02-14 • via Nuitee
E
Eli • couple • il
4
disappointed
Pros:

Low cost, manager was nice and tried to help

Cons:

Low maintenance, smell in the room, breakfast area wasn’t pleasant because of low cleaning and maintain during the breakfast. The location is very bad, very far from beach or main area and to walk is not easy because of no sidewalk or safe path.

2026-02-14 • via Nuitee
M
Mariam • couple • dk
1
Hvor meget slidt og meget dårlig rengøring
Pros:

Udenom arealerne var flotte men slidt

Cons:

Der var rigtig meget fugt på værelserne vi skiftede tre værelser og der var skimmelsvamp rengøring var rigtig dårlig.

2026-02-14 • via Nuitee
Илья • family_with_children • ru
9
2026-02-13 • via Nuitee
S
Si-Merabet • extended_group • de
10
Good
Pros:

Staff in reception very helpful, Katoon Bas and Ai helped me a lot. Everyone friendly. and location is nice near the beach.

Cons:

Room is old ,sometime air not working properly.

2026-02-13 • via Nuitee
B
bayar • family_with_children • mn
8
2026-02-13 • via Nuitee
B
Bjorn Richard Joakim • family_with_children • de
10
Pros:

The location is quite good. The kids’ pool is nice as well. A staff reception Ai helped me book my reservation smoothly. Bas and Vicky assisted me with many other things.

Cons:

Loud from the roads

2026-02-13 • via Nuitee
I
Iñigo • family_with_children • es
9
Familiar y bien ubicado.
Pros:

Las comidas y el trato del personal. Ideal para ir a la playa con sólo cruzar la calle

Cons:

La piscina no estaba muy limpia y había muchos niños.

2026-02-12 • via Nuitee
C
Christopher • family_with_children • fr
8
Établissement hôtelier correct.
Pros:

L'emplacement est bien. L’hôtel est globalement bien. Le personnel est sympa mais lors des commandes, assurez-vous de bien vous faire comprendre.

Cons:

La piscine de la chambre disfinctionnait, les prises électriques et interrupteurs également.

2026-02-12 • via Nuitee
S
Susanne • family_with_children • se
5
Cons:

Det var trångt vid frukosten och man fick vänta i kö. Det var underdimensionerat.

2026-02-11 • via Nuitee
A
Ana • family_with_children • hr
10
2026-02-11 • via Nuitee
G
Gabor • family_with_children • hu
8
Pros:

Playing room and pool for kids. The staff was helpful and kind

Cons:

The property could benefit from some renovation, and reaching the beach is somewhat challenging with children because of the busy road

2026-02-11 • via Nuitee
S
Sevcan • solo_traveller • de
2
Leider mehr Schein, als sein. Kaum gereinigt worden und der Pool dreckig und kaputt. Dazu nicht zuvorkommend selbst wenn
Pros:

Das Bett war bequem

Cons:

Es ist direkt an einer Hauptstraße die sehr sehr laut ist bis in den Morgenstunden… man hört bis 4 Uhr morgens sehr laute Motorräder da man wirklich den Anbau direkt auf der Straße gemacht hat. Es gibt Zimmern die zur Garten Seite liegen und etwas ruhiger sind, aber die werden nach Sympathie von dem Manager vermittelt. Selbst als wir meinten wir würden gerne dazu zahlen Hauptsache es wäre ruhig , bekamen wir die Antwort, das Zimmer wäre für uns nicht gerecht und bekamen ein Zimmer am Kinderpool. Davor hatten wir ein Zimmer direkt zur Strassenseite. Die Hotel Zimmern wurden in den 15 Tagen nicht einmal gesaut oder mal die Haare vom Boden gekehrt …. Es wurde drauf bestanden das die putzen so sind wir jedes Mal früh aus den Zimmern, jedoch wurde nur der Mülleimer entleert und das Bett gerichtet. Bedeutet wenn eine Haare schon zwei mal duscht und Haare kämmt bleibt alles liegen, es wir egal wie nur das Bett gemacht und Müll entleert. Für frische Handtücher nach 5 Tagen und Toilettenpapier kam wirklich nur nach mehrmals anfragen. Der Pool war katastrophal. Die Fliesen darin sehr kaputt so dass man aufpassen musste beim reingehen sich nicht zu schneiden und auch das Wasser war an mehreren Tagen sehr verdreckt. Leider hat es zwar Mega Bilder drin die Zimmern sind auch so ausgestattet aber mehr ist nicht drin . Hatten auch trd mehrfachen Anfragen nicht mal einen Sitz bekommen für auf den Balkon, obwohl es bei anderen scheinbar vorhanden war.

2026-02-10 • via Nuitee
O
Ostroumov • family_with_children • ru
8
Pros:

Удобное расположение, рядом с пляжем. Приветливый и услужливый персонал. Отличный номер (вилла с собственным бассейном). Превосходная территория отеля.

Cons:

Переход к пляжу (но так везде в Кароне) - через улицу с интенсивным движением (слегка не безопасно), приходилось махать руками, чтобы машины притормаживали и пропускали. Непонятное ценообразование: цены на продукты минибара и в барах иногда включали ндс и сервисный сбор, а иногда не включали (отчего это зависит так и не понял).

2026-02-09 • via Nuitee
M
Max • couple • cz
8
Pros:

Snídaní byla výborná a opravdu bylo z čeho vybrat, zatím největší nabídka jídel co jsem kdy na hotelu viděl.
Velmi ochotný, nápomocný a usměvavý personál, vždy vyšli vstříc.

2026-02-09 • via Nuitee
S
Stefano • family_with_children • jp
2
Disappointing experience with repeated service and communication failures that did not reflect the standards expected fr
Pros:

3 pool and kids room

Cons:

During our 9-night stay, housekeeping timing was inconsistent and unpredictable; every day the room was serviced at a different time, with no clear schedule communicated.

Breakfast became repetitive after several days due to very limited food rotation. There were no pork options such as bacon or sausage, and after more than a week it was difficult to know what to eat as the selection rarely changed.

One day before checkout, our room key suddenly stopped working. We had to return to the front office, where we were told that our checkout date had been entered incorrectly in the system.

On another occasion, a housekeeper entered our room without knocking and insisted it was our checkout day, claiming there were no guests in-house.

There was also a day when the water supply stopped without prior notice. Only after contacting the front desk were we informed that cold water pipes were being replaced.

Overall, these repeated operational issues significantly impacted our stay. I chose Holiday Inn because of its strong brand reputation, but unfortunately, it did not meet my expectations. I work in the luxury hotel industry as part of an executive team, and experiencing so many basic service failures within 10 days is simply too much.

2026-02-09 • via Nuitee
S
Stefano • family_with_children • jp
5
Disappointing experience with repeated service and communication failures that did not reflect the standards expected fr
Pros:

They have more then one pool.

Cons:

During our 9-night stay, housekeeping timing was inconsistent and unpredictable; every day the room was serviced at a different time, with no clear schedule communicated.

Breakfast became repetitive after several days due to very limited food rotation. There were no pork options such as bacon or sausage, and after more than a week it was difficult to know what to eat as the selection rarely changed.

One day before checkout, our room key suddenly stopped working. We had to return to the front office, where we were told that our checkout date had been entered incorrectly in the system.

On another occasion, a housekeeper entered our room without knocking and insisted it was our checkout day, claiming there were no guests in-house.

There was also a day when the water supply stopped without prior notice. Only after contacting the front desk were we informed that cold water pipes were being replaced.

Overall, these repeated operational issues significantly impacted our stay. I chose Holiday Inn because of its strong brand reputation, but unfortunately, it did not meet my expectations. I work in the luxury hotel industry as part of an executive team, and experiencing so many basic service failures within 10 days is simply too much.

2026-02-09 • via Nuitee
A
Ajay • family_with_children • in
9
Great stay, conveniently located and friendly staff
Pros:

Enjoyed a great stay here. The highlight was definitely the friendly service - getting a room upgrade was a lovely touch that we really appreciated. The location is very good and next to the beach. Breakfast was decent with enough selection for all. We were spoilt for choice with three pools to choose from.

Cons:

The location is next to a beach, but need to cross a busy road to get there. Most general amenities such as a supermarket or town centre is a short walk.

2026-02-09 • via Nuitee
K
Kamil • family_with_children • pl
8
Pros:

Kameralny klimat

Cons:

Hałas od ulicy niestety psuje cały nastrój.

2026-01-30 • via Nuitee
S
Saniya • couple • kz
8
2026-01-29 • via Nuitee