Mirsoum Han

Hotels
9.4 (30 reviews)
YENİKAPI MAH. 94 KOÇ SK NO:1 ARTUKLU/MARDİN 1 , Mardin , tr

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Excellent location
Charming atmosphere
Delicious breakfast
Friendly staff
Cons:
Service could be improved
Access via many steps may be challenging for the elderly

Categories

Cleanliness
9.31
Standard quality for this hotel tier.
Service
8.78
Mixed sentiments; some service issues mentioned.
Location
9.82
Beautifully renovated property in the best location in the heart of the old city.
Room Quality
9.27
Værelserne er smukt indrettede, creating a charming atmosphere.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.26
Standard quality for this hotel tier.
Food and Beverage
9.81
Breakfast was delicious, with high gourmet standards.
Overall Experience
9.68
A wonderful stay with a special atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:14

Property Description

Charming Hotel in Mardin City Center

Convenient Location: Mirsoum Han is attractively situated in the heart of Mardin, offering easy access to the city's attractions.

Comfortable Rooms: Guests can relax in air-conditioned rooms with a patio, modern amenities, and a private bathroom equipped with free toiletries.

Exceptional Service: The hotel provides 24-hour front desk assistance in English and Turkish, ensuring a seamless stay for all guests.

Ready to experience comfort and convenience in Mardin? Book your stay at Mirsoum Han now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 30 reviews
Cleanliness: 9.31
Service: 8.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.81
Overall Experience: 9.68
H
Helin extended_group dk
6
Opholdet var præget af smukke omgivelser og en helt særlig atmosfære med et æstetisk og charmerende hotel samt en dejlig
Pros:

Jeg elskede æstetikken og atmosfæren. Værelserne er smukt indrettede, og man bliver nærmest fortryllet af både stedet og hotellet. Det, vi især satte pris på, var morgenmaden – og personalet, der serverede den, var nogle af de sødeste mennesker. Vær dog opmærksom på, at i de kolde måneder er man nødsaget til enten at spise udenfor eller på sit værelse, hvor der desværre ikke er ordentlige siddepladser til dette.

Cons:

Servicen. Selvom personalet var tilgængeligt, følte vi, at servicen slet ikke matchede hotellets æstetik og atmosfære. De var ikke særligt hjælpsomme, selvom vi gjorde dem opmærksomme på, at vi ikke havde nogen planer for Mardin og heller ingen transport. Vi fik blot nævnt 2–3 steder (overordnet), man kunne besøge, og det var det.

Derudover havde vores værelse problemer med aircondition. Vi rejste i december, og det var meget koldt. Vi tændte for aircondition ved check-in, men om natten slukkede den af sig selv, og vi frøs. Da vi gjorde personalet opmærksomme på dette dagen efter, fik vi at vide, at de kan styre den fra deres kontor, og at der nok var sket en fejl. Desværre skete det samme igen næste nat. Da vi ringede til receptionen, mødte vi en ny medarbejder, som erkendte, at der netop var fejl på aircondition i vores værelse. Dette var simpelthen for dårligt taget i betragtning af kulden.

Derudover bør man være opmærksom på, at der er mange trapper generelt i Mardin og særligt i området omkring hotellet

2026-01-03 via Nuitee
M
Mira Elif couple tr
9
2025-12-22 via Nuitee
F
Firas couple ge
10
Pros:

Great stay, everything was excellent. The staff in particular Mr Ibrahim was very diligent, helpful and attentive, which made our stay even more pleasant.

2025-12-04 via Nuitee
Y
Yosra family_with_children tn
10
Un séjour magique 🌟
Pros:

Dès notre arrivée, tout était parfait: l’accueil chaleureux, le service attentionné et un petit déjeuner absolument délicieux.
L’hôtel offre une atmosphère paisible et raffinée, où chaque détail semble pensé pour rendre le séjour exceptionnel.

Je tiens aussi à remercier du fond du cœur les personnes qui ont rendu notre expérience encore plus belle. À la réception, ils ont été d’une gentillesse incroyable. La femme, je pense même que c’est la propriétaire, ainsi que Siphan et Ibrahim. Leur présence, leur douceur et leur disponibilité nous ont profondément touchés.
Grâce à eux, nous avions vraiment l’impression d’être en famille, pas simplement des clients.

2025-11-18 via Nuitee
Z
Zeynep couple nl
10
Fantastisch
Pros:

Super!

Cons:

Alles was boven verwachting

2025-11-03 via Nuitee
R
Richard John Haylock extended_group au
8
The view from the hotel and the old town atmosphere in and around the hotel is the best in Mardin
Pros:

Beautifully renovated property in the best location in the heart of the old city. A dinner prepared by chef Madina was the best gourmet meal I have had anywhere in three visits to Turkey in the last three years totalling more than a month each time. Her skill with simple local ingredients and her presentation will live in my memory. Thank you Madina and Mirsoum Han!

Cons:

Access from above or below the hotel is via many steps and alley ways poorly lit after dark. The hotel is unsuitable for the elderly and infirm.

2025-10-10 via Nuitee
R
Richard John Haylock extended_group au
9
Very enjoyable stay I the best hotel in the heart of the old town.
Pros:

Beautiful location, comfortable rooms, friendly and helpful staff. In particular, chef Madina prepared us the best meal I have eaten in Turkey ever! The food was of high gourmet standard selected from local ingredients. I cannot speak highly enough of the quality the food, the skill of the chef and the presentation. Well done Madina and the Mirsoum Han!

Cons:

Difficult to access from the main streets - not suitable for elderly or disabled

2025-10-09 via Nuitee
P
Pelin couple de
10
Sehr gut
Pros:

Wunderbares Zimmer und sehr nettes und zuvorkommendes Personal!

2025-10-04 via Nuitee
C
Chaware family_with_children no
10
Samimi, huzurlu ve konforlu
Pros:

Harika bir deneyimdi. İlk defa bir otelde bu kadar rahat ettik. Otel değil adeta evimizde gibi hissettik. Samimi ortamı, tertemiz odaları ve güler yüzlü çalışanlarıyla beklentimizin çok üzerinde bir konaklama oldu. Çarşıya ulaşmak için biraz merdiven çıkmak gerekse de biz o kısa yürüyüşleri ve ara caddeleri çok sevdik.
Kesinlikle tavsiye ediyoruz. Ayrıca akşam yemekleri ve kahvaltıları harika ve çok lezzetli.

2025-09-28 via Nuitee
K
KÜBRA
10
Ambiyansı muhteşem bir otel
Pros:

Muhteşem bir otel 🌸
Ambiyansı muhteşem terasına bayıldık kahavaltısı çok güzeldi 🙂
Çalışanların ilgi ve alakaları çok güzeldi Herşey için teşekkür ederiz ☺️

2025-05-16 via Nuitee
E
Esra family
10
Pros:

Beautiful view & atmosphere. Good food & excellent staff.

2025-05-04 via Nuitee
A
Alia
8
Pros:

Overall Mardin is a nice city with a lot of interesting attractions.

2025-04-28 via Nuitee
N
Niama solo traveller fr
10
Exceptional
2025-04-24 via Nuitee
M
Medina young couple tr
10
Exceptional
2025-04-06 via Nuitee
B
B young couple sg
9
Wonderful stay with warm and friendly staff
Pros:

Warm, helpful and friendly staff . Architecture of the hotel building

Cons:

Cleanliness can be improved as its dusty around

2025-03-27 via Nuitee
K
Kimberley group au
10
Highlight of trip
Pros:

Gorgeously restored local building, lovingly curated by owner. Staff lovely, food just spectacular

Cons:

Love it all

2025-03-14 via Nuitee
V
Verified traveler
10
Pros:

Her şey çok güzeldi odamız temiz ve konforluydu.Gülistan Hanım çok güler yüzlü ve her konuda yardımcı oldu, kendisiyle tanışmaktan memnuniyet duydum

2025-02-15 via Nuitee
V
Verified traveler
2
Pros:

Otelde kahvaltı olmaması bir dezavantajdı, ikinci gün kahvaltı için aynı markanın restoran kısmında ağırladılar ama havasız kızartma kokusu içinde kahvaltı yaptık. Sıcak su yoktu ve bu kadar soğuk havada gittiğimiz bir yerde 2 gecede duş bile alamadık. Tesis bu anlamda hiç iyi bir hizmet sunmuyor. Mimarisi çok güzel odaları ve otelin ambiyansını çok beğendik ama hizmet ne yazık ki bu tarz bir butik otele yakışmayacak derecede kötüydü. Tekrar gittiğimde tercih etmeyeceğim bir yer benim için.

2024-12-22 via Nuitee
H
Hüseyin young couple tr
6
No breakfast that I already paid..
Pros:

Staff was helpful and polite..

Cons:

Even though my res included breakfast, there was no breakfast.. (they upgraded my room instead) you have to climb stairs 15 minutes to get breakfast from outside.. Even though we asked many times how we could order breakfast from outside (with paying ourselves) hotel didnt helped anyway...

2024-11-25 via Nuitee
U
Umay
8
Pros:

Konakladığımız odanın konforu, otelin harika terası ve dizaynı ile çalışanların ilgi ve tavırlarından çok memnun kaldık. Yalnızca fiyat/performans açısından biraz daha uygun olabilirdi diye düşünüyorum. Konaklama boyunca olumsuz bir durum yaşamadık. Keyifli bir deneyim oldu ve memnun kaldık. Tavsiye ederim.

2024-10-29 via Nuitee