MainStay Suites MSP Airport - Mall of America

Hotels
•
Main Stay Suites
7.4 (139 reviews)
1321 E. 78th St. Building B , Bloomington , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Front desk (limited hours)
Access to nearby indoor pool
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Fitness facilities (surcharge)
Free bus station shuttle
Swimming nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Service inconsistencies

Categories

Cleanliness
5.86
Several reviews highlighted dirty rooms and unpleasant odors.
Service
8.83
Friendly staff mentioned, despite some issues reported with check-in and service times.
Location
9.37
Good location with convenience in accessing the airport and nearby attractions.
Room Quality
6.32
Various reviews noted issues with room conditions including cleanliness and maintenance.
Amenities
6.85
Some amenities not functioning properly, but shuttle service was highlighted.
Value for Money
6.81
Fair pricing but numerous repairs needed detracted from overall value.
Food and Beverage
7.86
Breakfast was rated positively, but some guests expressed dissatisfaction.
Overall Experience
7.33
Mixed experiences with some positives but numerous issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:30

Property Description

Convenient Location
Located just a stone's throw away from Mall of America and various sports stadiums, MainStay Suites MSP Airport is the perfect base for your stay in Bloomington.

Comfortable Accommodation
Relax in rooms equipped with kitchenettes, air conditioning, and safety deposit boxes, ensuring a comfortable and convenient stay for all guests.

Exceptional Amenities
Enjoy the hotel's indoor pool and complimentary shuttle service, adding an extra touch of convenience and relaxation to your visit.

Ready to experience the perfect blend of comfort and convenience? Book your stay at MainStay Suites MSP Airport - Mall of America now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 139 reviews
Cleanliness: 5.86
Service: 8.83
Location: 9.37
Room Quality: 6.32
Amenities: 6.85
Value for Money: 6.81
Food and Beverage: 7.86
Overall Experience: 7.33
D
Diana • family_with_children • us
9
2026-01-24 • via Nuitee
A
Ann • solo_traveller • us
2
It was terrible… I would never return there.
Pros:

Almost nothing.

Cons:

My room was sparse, down a long cluttered dark hall and noisy. The bed was small, the floor cold and dirty. There was not even a chair or anywhere to invite a friend to come wait while we got ready. It was just me… one person.

2025-12-08 • via Nuitee
K
Kari • couple • us
4
2025-11-15 • via Nuitee
G
George • family_with_children • us
9
Makes traveling a joy
Pros:

Great location, outstanding shuttle crew. Clean

Cons:

N/A

2025-10-06 • via Nuitee
R
Roger
4
Good on the outside not so much on the inside
Pros:

Hotel looks great from the outside but not so much on the inside especially when you get to your room it look like somebody had a hair coloring party in the bathroom the countertops are all stained with red and white what appears to be hair dye there is what I hope is melted wax all over the nightstands and counters in the kitchenette and in the bathroom and there is a slight smell of urine close to the bathroom kind of nasty

2025-09-23 • via Nuitee
B
Benjamin
4
Pros:

—The check-in process took 30 minutes, why?
—The ice makers on floors 2, 3, and 4 did not work. No ice available.
—In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.

2025-09-21 • via Nuitee
L
Lawrence • family_with_children • us
10
Pros:

Staff was extra friendly breakfast was excellent and rooms were clean. Will for sure be back

2025-09-18 • via Nuitee
B
Bionca • family_with_children
4
Pros:

My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!

2025-09-08 • via Nuitee
M
Maria Soledad • solo_traveller • uy
7
Cons:

Había feo olor en la habitación, como a humo de calor garro. Me tocó la última habitación del pasillo. El desayuno feo.

2025-09-03 • via Nuitee
A
Amy
10
Pros:

Clean rooms. Attentive staff

2025-09-02 • via Nuitee
Z
Zinzile • couple • za
9
Beautiful stay, friendly staff
Pros:

It’s clean and very close to the airport

Cons:

No cupboard to hang my clothes

2025-09-01 • via Nuitee
K
Karen • family_with_children • us
7
Pros:

The space was large and very clean. The staff kept the food stocked

Cons:

The air conditioner was not working in the breakfast area but the guests used the tables outside and also by the pool

2025-08-24 • via Nuitee
P
Pearl
6
Pros:

Not the best. Blankets had an odour I couldn’t get used to. Was on the Mainstay side. Older part I assume.

2025-08-21 • via Nuitee
J
Jonathan • solo_traveller • us
4
If you're looking for a cheap stay...
Pros:

It was cheap. Good location.

Cons:

So many things were in need of repair or broken. AC unit made a weird noise and kept me up at night. Staff said they'd come look at it but never did. Vending machine broken. Electrical outlets coming out of the wall. Plants growing up from the parking lot. TV's are small. The breakfast area is in the pool room so it was uncomfortably hot.

2025-08-16 • via Nuitee
J
John
6
Pay attention to detail
Pros:

Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception

2025-08-04 • via Nuitee
W
William • solo_traveller • us
7
2025-08-03 • via Nuitee
J
JEWEL
8
Pros:

Good stay for 1 night

2025-07-31 • via Nuitee
D
Dawn • family
10
Pros:

Convenient and clean

2025-07-27 • via Nuitee
E
Eldert • family_with_children • nl
8
2025-07-24 • via Nuitee
M
Maria
10
Pros:

Friendly staff, good amenities, good location

2025-07-23 • via Nuitee