Hotel Bellas Artes

Hotels
9.3 (893 reviews)
10 Avenida 5 de Mayo , Mexico City , MX

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Friendly staff
Cons:
Disrespectful service at checkout
Noisy rooms facing the street

Categories

Cleanliness
9.44
Rooms were very clean and maintained well.
Service
8.41
Service was mostly friendly, but a negative experience during checkout affected the overall perception.
Location
9.95
The location is amazing, close to attractions and the historic center.
Room Quality
9.4
Rooms are spacious and well-maintained, though some face a noisy street.
Amenities
9.43
Good amenities provided, including bottled water and coffee pods.
Value for Money
9.39
Great value for the quality of services and facilities offered.
Food and Beverage
8.94
While the hotel restaurant wasn't tried, breakfast was reported as rich and satisfying.
Overall Experience
9.41
Overall, a great experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:30

Property Description

Luxurious Amenities

Hotel Bellas Artes boasts a fitness centre, terrace, and a restaurant and bar, ensuring that guests have a comfortable and enjoyable stay.

Convenient Services

Guests can take advantage of the concierge service, tour desk, 24-hour front desk, airport transfers, and room service for a hassle-free experience.

Prime Location

Located near popular attractions like Palacio de Correos and Metropolitan Cathedral, Hotel Bellas Artes is the ideal choice for travelers looking to explore Mexico City's cultural landmarks.

Indulge in luxury and convenience at Hotel Bellas Artes - book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.3
Based on 893 reviews
Cleanliness: 9.44
Service: 8.41
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
H
Hemant • extended_group • gb
8
Loved Mexico City!
Pros:

The staff were very friendly and helpful with any request.

2026-09-19 • via Nuitee
C
Carmen • family_with_children • mx
9
Lograras un descanso inolvidable. Recomendadisimo. Vuelvo a quedarme las veces que sean necesarias.
Pros:

El desayuno muy bueno, aunque puede ser mejor

Cons:

Todo fue excelente

2026-09-19 • via Nuitee
M
Manuel • couple • us
10
2026-09-18 • via Nuitee
H
Hernandez • solo_traveller • us
10
Great
Pros:

The location and the good service everything around is beautiful

Cons:

The location and is a beautiful hotel looks like new

2026-09-17 • via Nuitee
G
Gustavo • extended_group • mx
10
Gran experiencia para conocer CDMX
Pros:

Excelente ubicacion

Cons:

La comida del restaurante salió falto cocción a la carne en un platillo, el resto de las comidas excelentes

2026-09-16 • via Nuitee
A
A.Demetrius Payne • solo_traveller • us
7
Good. Not great
Pros:

Location and comfort of the bed

Cons:

Not the service you'd expect from a 5 star

2026-09-16 • via Nuitee
L
Louise • solo_traveller • gb
1
2026-09-15 • via Nuitee
L
Lourdes • extended_group • us
10
2026-09-14 • via Nuitee
I
Itzalhe • couple • us
10
2026-09-13 • via Nuitee
Z
Zand • solo_traveller • gb
8
Pros:

The room and the location

Cons:

The breakfast was limited to 3 options fried eggs, scrambled or ham and cheese sandwich, very substandard for the price they charge, if you wanted the regular menu you had to pay extra. Disappointing.

2026-09-13 • via Nuitee
C
Clinton • couple • ca
9
It was just about perfect in every way!
Pros:

Brand new

2026-09-12 • via Nuitee
I
Itzalhe • couple • us
10
2026-09-12 • via Nuitee
A
Alvaro • couple • us
9
I loved the experience 😊
Pros:

The comfort,location is great.staff friendly and helpful.

Cons:

I liked everything about it.

2026-09-12 • via Nuitee
S
SHRESTHA • solo_traveller • in
5
Below average
Pros:

Location

Cons:

It is not worth the money at all. Food is sub par and for that price we can get better rooms and similar locations.

2026-09-11 • via Nuitee
P
Pedro • couple • au
10
Best location in Mexico City
Pros:

No brealy, excellent location

2026-09-11 • via Nuitee
P
Patrick Francis • solo_traveller • mx
10
2026-09-11 • via Nuitee
M
Mauricio • couple • au
10
Good location
Pros:

Always very good location and very good facilities

Cons:

All good for the price and offer

2026-09-11 • via Nuitee
L
Luis Felipe • family_with_children • cl
5
regular, buena opción para una estadía corta.
Pros:

la ubicación es muy buena, cerca del metro y de las principales atractivos del centro histórico. El personal en general muy amable.

Cons:

en la primera habitación había un ruido permanente de una cañeria de ventilación que se escuchaba desde afuera. Ante esto solicitamos cambio de habitación y nos trasladaron a una de similar tamaño pero SIN ventanas. Lamentablemente pagué como hotel de 5 estrellas pero no se comportó como tal. No había ni ventilación ni luz natural. Pedimos cambio nuavemente y no me respondieron.

2026-09-10 • via Nuitee
R
Raúl Arregui • solo_traveller • au
10
Our 2nd great stay at Hotel Bellas Artes
Pros:

Our second stay at Hotel Bellas Artes, and we were still very impressed with the hotel, the services offered and their staff. Had another great time there.

Cons:

Nothing

2026-09-09 • via Nuitee
V
Valdez • couple • mx
10
Excelente
Pros:

La ubicación

Cons:

Todo está perfecto

2026-09-07 • via Nuitee