Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Breakfast available (surcharge)
Free self parking
Proposal/romance packages available
Secured parking
Accessible shuttle
See all facilities

Review Highlights

Pros:
Lovely accommodation
Great location
Included kayaks and bicycles
Cons:
Worn furnishings
Bicycles not serviced

Categories

Cleanliness
6.81
Some furnishings are worn and bicycles not serviced, which affects overall cleanliness slightly.
Service
7.78
Standard service quality for this hotel tier.
Location
8.32
Great location at the lagoon enhances the experience.
Room Quality
7.77
Lovely accommodation, though some furnishings are worn.
Amenities
7.8
Kayaks and bicycles included, but bicycles need servicing.
Value for Money
7.26
Overall value is good, but price point considered for worn furnishings.
Food and Beverage
7.81
Standard offerings typical for this hotel tier.
Overall Experience
7.28
Recommended place overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:47

Property Description

Experience tranquility and natural beauty at Yayum Bacalar, where relaxation meets adventure in the heart of Bacalar.

Indulge in Wellness
Pamper yourself with onsite massages that revitalize your senses, allowing you to unwind and reconnect with nature.

Delicious Mornings
Start each day with a hearty full breakfast available from 8:00 AM to 10:00 AM, fueling your adventures in this tropical paradise.

Comfort & Connectivity
Enjoy the convenience of air-conditioned guestrooms equipped with complimentary Wi-Fi, ensuring you stay connected while you immerse yourself in the serene surroundings.

Reserve your escape to Yayum Bacalar today and make unforgettable memories in one of nature's prettiest corners!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 6 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 7.28
A
Amanda Heidemann • couple • dk
9
Pros:

Rigtig roligt, smukt og behageligt sted!

Cons:

Det er ikke et 5 stjernet hotel til europæiske standarder, så det skal man ikke forvente. Men det er virkelig smukt, roligt og flotte rene værelser.

2026-07-12 • via Nuitee
P
Patricia • couple • us
10
It was cozy and comfy. Very spacious and walking distance to the city center. Staff could easily be contacted and talked
Pros:

Location was walking distance to city center and it was clean.

Cons:

Not a huge deal, but could use a little thicker blankets.

2026-07-11 • via Nuitee
A
ANTONIETTA • couple • it
8
2026-07-09 • via Nuitee
B
Belen • couple • es
8
Pros:

La verdad que Yayum ofrece una experiencia súper completa. Tiene su propio embarcadero y esto sin duda aporta mucho valor a la estancia, pues es de acceso privado y tienes a disposición kayaks para uso y disfrute con total libertad. Un detalle que no me gustó fue que nos cobraron 5€ por lavarnos una toalla y un pantalón que dejamos tendidos en la terraza y cuando llegamos estaban los gatos acostados… Creo sinceramente que eso estuvo fuera de lugar. Por lo demás, repetiría sin duda.

2026-07-08 • via Nuitee
P
Patricia • couple • nl
10
Just perfect
Pros:

We had an amazing two-night stay at Yayum Bacalar and loved every minute of it. The location is perfect, right on the beautiful lagoon, with breathtaking views that never get old.

The staff were incredibly friendly, welcoming, and always happy to help, making us feel at home from the moment we arrived.

One of the highlights is the private pier, where you can relax in comfortable hammocks and lounge beds while enjoying the crystal-clear water and peaceful atmosphere. It’s the perfect place to unwind and soak up the beauty of Bacalar.

This place truly has everything you could wish for in a relaxing holiday: a fantastic location, stunning views, a tranquil atmosphere, and wonderful hospitality. We would definitely stay here again and highly recommend Yayum Bacalar to anyone visiting this magical destination

Cons:

-

2026-06-30 • via Nuitee
L
Lorena • couple • us
7
Peaceful, relaxing nice and quiet
Pros:

It was a bit pricey, the garden needs repair. No breakfast included.

Cons:

Location was good 😊

2026-06-20 • via Nuitee
M
Marco Uriel • solo_traveller • mx
10
Un descanso inolvidable
Pros:

Todo, tiene excelente ubicación es un lugar hermoso, el personal es amable y puedes disponer de kayak paddle etc

Cons:

Todo fue excelente

2026-06-15 • via Nuitee
S
Swanson • couple • us
6
Pros:

Staff is friendly. The grounds are beautiful and right on the lagoon. The dock is amazing. The view of the lagoon from the room is gorgeous.

Cons:

When it rains the grounds and inside of the room become extremely slippery so that could an issue for anyone with limited mobility.

2026-06-13 • via Nuitee
M
Mendoza Dib • couple • mx
10
Pros:

todo

Cons:

nada

2026-06-09 • via Nuitee
V
Véronique • couple • fr
1
La pire expérience !!!
Pros:

Le ponton sur le lac

Cons:

Tout d’abord ce n’est pas un hôtel : vous arrivez devant une porte en fer dans la rue et il faut appeler. Les rats dans la chambre !! Au prix de la chambre sur piloti c’est inacceptable. On vous propose alors une chambre beaucoup moins cher sans vous rembourser la difference, chambre qui ne ferme pas et on s’est fait voler notre argent pendant une sortie. À fuir d’autant plus qu’au même prix on peut avoir une belle chambre dans un hôtel de luxe

2026-05-28 • via Nuitee
L
Luca • couple • it
10
Romantico , semplice
Pros:

La struttura è bellissima , sulla laguna ma in una parte più vera e romantica della laguna di bacalar, kayak e sup gratis , bici gratis , a 10 minuti a piedi dal centro, per chi ama gli animali e pieno di gatti e cani dolci e buonissimi .. e un posto magico

2026-05-17 • via Nuitee
T
Tonytenis • couple • mx
10
BELLEZA EN BACALAR
Pros:

La ubicacion es inigualable en la laguna, tiene su propio muelle y es muy grande, eso se agradece, esta muy cerca del centro y es un lugar sumamente seguro, excelente!!!!

2026-05-14 • via Nuitee
K
Katharina • couple • de
10
Pros:

Wunderschöne. Ruhig. Tolle Lage an der Lagune. Kajaks und Räder top.

2026-04-07 • via Nuitee
M
Monica • solo_traveller • de
10
2026-04-02 • via Nuitee
M
Monica • solo_traveller • de
10
Todo perfecto
Pros:

Todo perfecto

2026-04-02 • via Nuitee
W
William • couple • us
9
Great staff, a comfortable room with nice views. This was my wife's favorite place we stayed.
Pros:

The location was nice in that it was in a quiet area but still close enough to walk to the square easily. The staff was very nice. Our room had a patio that hung over the lake which was really nice. We watched the sun come up from there. They have a really nice dock with lounge/sun chairs, swings and hammocks that you could swim off of. The property has pet dogs and cats on the grounds. They are all very nice and love attention.

Cons:

The price was high for what you got. Maybe it was because our room sat right on the water. Otherwise I liked everything else about it.

2026-03-18 • via Nuitee
A
Annelies • couple • be
8
Mooie liggen aan het water maar het hotel slechts maximum twee sterren
Pros:

De ligging

Cons:

Het hotel was eerder twee sterren i.p.v. vijf sterren. We hadden ontbijt besteld maar dit werd door het hotel afgezegd wegens ziekte van het personeel. Er was helemaal geen personeel te zien, geen receptie, geen mogelijkheid voor een snack of drankje. De kamer was groot maar verouderd. De hele accommodatie geeft een verwaarloosde indruk. De ligging is wel top.

2026-03-15 • via Nuitee
M
Mitchell • couple • ca
8
Pros:

L'hôte est très gentil, serviable, accommoder client. Endroit paisible, zen une bonne place pour relaxer directement accès au lac qu'elle belle vue. De plus bien situé géographiquement, près de bon resto.

Cons:

Les odeurs d'eau dans la salle de bain et trop d'animaux chiens et chats lousse partout.

2026-03-06 • via Nuitee
D
Dorota Agata • couple • de
8
2026-02-22 • via Nuitee
A
Amit • couple • il
7
מקום מקסים בטבע, לא מלון של חמישה כוכבים.
Pros:

למקום יש מזח פרטי יפייפה עם מיטות וערסלים, החדרים קרובים מאוד למזח ולאגם וניתן לקחת סאם וקיאק בחינם בכל שעות היום. הבקתות מרווחות, המיטות נוחות ומקבלים מים. אווירה רגועה במקום עם המון חתולים חביבים וכלבים נחמדים.

Cons:

אין הרגשה של בית מלון או אירוח, יותר כמו איי בי אנד בי, לא ברור כל כך איפה הכניסה למקום, והצוות לא מיומן באירוח. לא מדברים אנגלית, אף אחד לא עזר לנו עם סחיבת המזוודות בהתחלה, לא קיבלנו מידע על המקום ואין קבלה מסודרת. מבחינת החדרים היינו בשניים, בראשון היה תחזוקה לקויה, ריח רע באמבטיה, ירוקת במקלחת ודלת שלא נסגרת. עברנו לחדר נוסף שם היה יותר טוב. כדי לבקש עזרה מהבעלים היינו צריכים להיכנס לבית הפרטי של בני המשפחה כדי שישימו לב אלינו, כשפנינו אליהם כן קיבלנו עזרה.

2026-02-08 • via Nuitee