HOTEL PEJELAGARTO

Hotels
•
Independent
10 (5 reviews)
Calle 52 por 21 de la UPB, Luis Donaldo Colosio, Bacalar, QROO, 77930 , Bacalar , MX
52-9831262003

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Facilities

Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Lack of flexibility in changing reservations
No response from hotel regarding changes

Categories

Cleanliness
10
No specific comment on cleanliness.
Service
10
The hotel could improve attention to customer needs based on the review.
Location
10
No comment, assumed to be standard quality for this hotel tier.
Room Quality
10
No comment, assumed to be standard quality for this hotel tier.
Amenities
10
No comment, assumed to be standard quality for this hotel tier.
Value for Money
10
No comment, assumed to be standard quality for this hotel tier.
Food and Beverage
10
No comment, assumed to be standard quality for this hotel tier.
Overall Experience
10
Not being able to change the reservation negatively impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Stunning Terrace Views
Take in the breathtaking views from the terrace while staying connected with complimentary wireless internet.

Delightful Dining Options
Savor a delicious meal at the restaurant or grab snacks at the cafe, and enjoy your favorite drink at the bar/lounge.

Convenient Amenities
With a 24-hour front desk, laundry facilities, and free self-parking, we ensure a comfortable stay for our guests.

Unwind in one of our 27 air-conditioned guestrooms with complimentary Wi-Fi and modern amenities. Centrally located near Laguna Bacalar Ecological Park, book your stay at HOTEL PEJELAGARTO for a memorable experience.

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 5 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Abel
2
Solicitud de respeto a situaciones de cambio y o c
Pros:

No puedo opinar nada del hotel dado que no se ocupo la reservacion.
La plataforma regularmente ayuda y los hoteles permiten cambiar o cancelar reservas, y el hotel en cuestión por políticas que no se ven en la plataforma no permitió hacer cambios de fecha, solicitaría respetuosamente lo consideren pertinente, dado que por salud y cuidados extremos no fue posible. Lo normal es perder la reservacion, pero en este tipo de servicios seria oportuno haya flexibilidad para atender con humanismo a quien reserva. Yo solo tramite cambio de fecha, y nunca hubo respuesta ni para bien ni para mal. Solicitarianque el hotel sean mas atentos a las necesidades del usuario.

2025-08-19 • via Nuitee
A
Arnoldo • partner
2
Pros:

the address on expidia is not were the hotel is at plus not water in the shower

2025-06-22 • via Nuitee
M
Mariana
10
Vacaciones Semana Santa 2025
Pros:

Excelente hotel, 100% recomendado, su personal muy atento y amable. Disfrutamos la alberca, el horario me pareció excelente. Muy tranquilo para descansar.

2025-04-17 • via Nuitee
M
marlikethesea_h • Family
10
Best hotel and breakfast in town
Pros:

I live this hotel it was so clean and calm!
The personal space is so nice and comfortable, there were different “hamacas” around the hotel and some coffe bars in there too!
Definitely I going to go back and visit again Bacalar and this hotel!

Also the breakfast was great and so fresh!

2025-03-24 • via Tripadvisor
F
FRANCISCO VALENZUELA
10
Pros:

Todo bien únicamente que su ubicación si está muy alejada del céntrito. Otro su desayuno podría mejorar aunque está bien.

2024-05-12 • via Nuitee