Tropicalito Tulum

Hotels
8.5 (163 reviews)
Km 2.5, Lote 052-5, Carretera Tulum-Boca Paila, 77780 Tulum, Q.R. , Tulum , mx

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great views
Cons:
Cleanliness issues
Room maintenance needed
Uncomfortable bedding

Categories

Cleanliness
7.08
Reports of pests, broken amenities, and some cleanliness concerns.
Service
9.55
Many reviews highlighted friendly and helpful staff.
Location
9.59
Multiple mentions of excellent location and proximity to attractions.
Room Quality
7.54
Comments on unfinished rooms and uncomfortable beds.
Amenities
8.07
Amenities reported as needing maintenance but generally acceptable.
Value for Money
8.53
Mixed feelings on price vs. quality, with some highlights on value.
Food and Beverage
8.58
No specific mentions of food quality, but nearby options noted.
Overall Experience
9.05
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:29

Property Description

Exotic Oasis in Tulum

Outdoor Paradise: Dive into our refreshing outdoor swimming pool, surrounded by lush gardens and a tranquil terrace, perfect for unwinding under the sun.

Breathtaking Views: Wake up to the soothing sound of the waves in our sea view rooms, each equipped with a private balcony to take in the stunning vistas of Tulum.

Convenience at Your Fingertips: With free WiFi, room service, and tour assistance, we ensure a seamless stay for our guests. Explore nearby attractions like Las Palmas Beach and Tulum Archeological Site effortlessly.

Experience the essence of Tulum at TROPICALITO TULUM. Book your stay now to indulge in luxury and relaxation amidst paradise.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 163 reviews
Cleanliness: 7.08
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
J
Julia couple de
9
Pros:

Great place to stay!

2026-03-27 via Nuitee
T
Terhi couple gb
8
Great location. Super thanks to Nicolas great host
Pros:

Great location. Nicolas is super helpful and responsive. Great to have a fridge. The property also has a kitchen which is great.

Cons:

Rooms are nice but need a little TLC.

2026-03-19 via Nuitee
G
germaine couple il
6
Pros:

The attitude and humanity above all the hospitality is truly appreciable.

Cons:

You have to love the style and design to connect to the room and the hotel, without an elevator,

2026-03-16 via Nuitee
Y
Yasemin solo_traveller ch
7
2026-03-15 via Nuitee
M
Monika solo_traveller pl
8
2026-03-12 via Nuitee
H
Hank solo_traveller us
10
Hidden gem
Pros:

Great location, great staff, great shower, great ac, great value for the price. This is a place where you can tell that who is running it cares. I was able to get early check in. Communication was great through WhatsApp messaging before and while I was there. Very satisfied. Also there is a nice kitchen and bbq area

Cons:

Everything was great. I don’t usually take the time to write reviews, but this place deserves a great review.

2026-03-10 via Nuitee
Z
Zdenka family_with_children cz
9
2026-03-10 via Nuitee
G
George solo_traveller gb
9
Great hotel, location and amazing staff
Pros:

Hotel was lovely. Room was very nice, good size with very good bathroom and a nice balcony and view. The staff at Tropicalito were very good and attentive, always on hand to help and make extra effort. It was quiet but very easy access to lots of places on Tulum beach and not far to get into Tulum Centro.

Cons:

Nothing I did not like but things to be aware of. The swimming pool and area are quite small so it's a great area to have but probably not where you would spend a day etc. The hotel backs onto rockface that leads to sea so might be challenging to swim from there.

2026-03-06 via Nuitee
N
Neringa couple us
10
It was wonderful
Pros:

Location, interior design, cleaniness

2026-03-05 via Nuitee
B
Baltusonis couple es
9
2026-03-05 via Nuitee
D
Doris Brigitte couple at
10
Wir waren rundum sehr zufrieden mit unserem Aufenthalt. Die Kommunikation mit den Gastgebern verlief rasch, unkomplizier
Pros:

Das es sich sehr privat angefüllt hat. Und die Felsen am Grundstück wo man gemütlich sonnen konnte, direkt am Meer.
Es ist ein kleines Hotel, somit gab es nicht allzu viele Zimmer.

2026-03-02 via Nuitee
G
Gary couple us
9
Awesome place, felt like home
Pros:

Great location, easy walkable access around town

Cons:

No parking, so you have to pay extra across the street. Not too big of a deal

2026-03-01 via Nuitee
J
Josef solo_traveller de
8
2026-03-01 via Nuitee
A
Andrzej couple pl
7
2026-02-27 via Nuitee
D
Danielle couple us
10
Piece of heaven
Pros:

Very private, safe, great location
Amazing view

Cons:

We liked everything

2026-02-24 via Nuitee
L
Luis couple es
10
Little oasis in the party area, loved it
Pros:

Fun, clean, in the middle of it all. Could not get better! I will repeat.

Cons:

It was indeed a perfect value for the price.

2026-02-11 via Nuitee
R
Rasa solo_traveller lt
9
Pros:

Great location, you can find freely accessible beaches both ways. Owner was very flexible, allowed early check in which was highly appreciated. 7 eleven store just accross the street.

Cons:

Water temperature in the shower was a bit unstable at times.

2026-01-30 via Nuitee
J
John couple ca
8
2026-01-26 via Nuitee
S
Silvia couple de
9
2026-01-21 via Nuitee
E
Elsa solo_traveller se
10
The staff was amazingly helpful and nice in every way. I will come back! Value for money 11/10
Pros:

The location was super, such amazing outdoor spaces and beautiful room.

2026-01-21 via Nuitee