HOTEL ZAPOTLAN

Hotels
7.8 (577 reviews)
61 Calle Federico del Toro , Ciudad Guzmán , mx

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Hot tub/Jacuzzi
Non-smoking throughout
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
Free wired internet
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Review Highlights

Pros:
Central location
Cleanliness
Good amenities
Cons:
Poor service
Room maintenance issues
Inadequate food options

Categories

Cleanliness
7.69
Many reviewers noted issues with cleanliness and maintenance.
Service
6.16
Negative feedback on service, particularly from reception staff.
Location
8.7
Multiple reviews highlighted the convenient and central location.
Room Quality
7.15
Some issues with room quality reported, including maintenance concerns.
Amenities
8.68
Basic amenities available, mentioned as satisfactory.
Value for Money
8.64
Generally perceived as fair value given location.
Food and Beverage
7.19
Limited mentions of food; some breakfast offerings were absent.
Overall Experience
8.16
Mixed overall experience; location valued despite service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:11

Property Description

Gorgeous 4-Star Accommodation
Located in Ciudad Guzmán, HOTEL ZAPOTLAN offers a luxurious stay with a garden, terrace, and a bar for guests to unwind and socialize.

Indoor Pool and Room Service
Enjoy a refreshing dip in the indoor pool or indulge in delicious meals with the convenience of room service at HOTEL ZAPOTLAN.

Convenient Amenities and Services
From free WiFi throughout the property to helpful reception staff providing area information, every aspect of your stay at HOTEL ZAPOTLAN is designed for your comfort and enjoyment.

Experience the charm of Ciudad Guzmán at HOTEL ZAPOTLAN. Book your stay now for a memorable and relaxing getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 577 reviews
Cleanliness: 7.69
Service: 6.16
Location: 8.7
Room Quality: 7.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.16
M
Mercado Arias • couple • mx
10
Pros:

La comodidad de la habitación

Cons:

Se escucha mucho el ruido de afuera adentro de la habitación

2026-03-28 • via Nuitee
S
Silvia elena • couple • mx
10
2026-03-25 • via Nuitee
M
martinez chavez • couple • mx
1
2026-03-24 • via Nuitee
J
Josefina • family_with_children • us
5
Pros:

La ubicación

Cons:

Que no tenía elevador

2026-03-19 • via Nuitee
J
jose juan • extended_group • mx
1
2026-03-18 • via Nuitee
L
Luis Raymundo • extended_group • mx
9
Reunió mis expectativas
Pros:

no desayune

2026-03-18 • via Nuitee
C
Cuevas • couple • mx
9
2026-03-16 • via Nuitee
C
Cuevas • couple • mx
10
2026-03-16 • via Nuitee
H
Hernández Zamudio • couple • mx
10
Pros:

Es acogedor

Cons:

El colchón se siente algo plastificado, y siento que no hay tanta privacidad en cuanto al ruido que uno haga

2026-03-16 • via Nuitee
C
Cristina • solo_traveller • mx
10
Pros:

Ubicación

Cons:

La puerta de entrada con cortina mejor cambiarla a que sea más privada

2026-03-15 • via Nuitee
L
Luis • couple • mx
1
2026-03-15 • via Nuitee
N
navarro gonzalez • couple • mx
8
Excelente
Pros:

Está en el centro

Cons:

El ruido del exterior

2026-03-13 • via Nuitee
A
Alvaro Andrés • solo_traveller • mx
9
Pros:

El servicio y la ubicación del hotel

Cons:

Las camas estaban poco incomodas

2026-03-07 • via Nuitee
A
adan • couple • mx
10
Pros:

Excelente habitación y sin ruidos, muy buena ubicación.

Cons:

Qué la puerta se atoraba al cerrarla ya no la podía abrir porque no tenía asa, bueno, con decirles que en una ocasión me salí por la ventana para empujar la puerta por fuera.

2026-03-03 • via Nuitee
R
Rafael • couple • mx
10
2026-03-02 • via Nuitee
G
German • solo_traveller • mx
10
Pros:

Todo

2026-03-02 • via Nuitee
C
Claudelle • extended_group • ca
10
2026-03-02 • via Nuitee
G
Gabriel Rodolfo • couple • mx
10
Pros:

La ubicación es muy buena y el precio excelente

Cons:

Las instalaciones son algo viejas pero cumplen

2026-02-25 • via Nuitee
A
ArqRod67 • couple • mx
8
2026-02-24 • via Nuitee
A
AMARAL • couple • mx
9
Pros:

La ubicación y la alberca

Cons:

El estacionamiento de

2026-02-14 • via Nuitee