Hotel Tropical Suites

Hotels
•
Independent
5.4 (5 reviews)
x 19 C. 70 Boulevard Turístico Malecón, Progreso, YUC, 97320 , Progreso , MX
52-9995503381

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Facilities

Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Location
Cons:
Cleanliness
Uncomfortable beds
Noise disturbances
Lack of amenities

Categories

Cleanliness
4.1
Guests expressed significant concerns about cleanliness, with reports of dirty rooms, mold, broken tiles, unclean shower areas, and lack of cleanliness in bed linens and towels.
Service
6.5
Service quality varied, with some guests praising friendly staff while others complained about unclean fan and AC, unwelcoming staff, and issues with noise and air circulation.
Location
9.3
The hotel's location was consistently highlighted as a positive aspect by guests for being close to key landmarks, the beachfront, and city center.
Room Quality
5.1
Guests mentioned uncomfortable beds, limited windows, noise disturbances, dirty rooms, and small room sizes as key concerns regarding room quality.
Amenities
5.6
Reports of closed pool, lack of towels, and lack of operational spa services contributed to lower perceived value of provided amenities.
Value for Money
5.1
Several guests expressed dissatisfaction with the value for money due to issues with cleanliness, room quality, and amenities compared to the price paid.
Food and Beverage
7.3
Breakfast and restaurant services received mixed reviews, with some guests appreciating the variety while others felt there could be more options.
Overall Experience
6.4
Guests had mixed experiences overall, with some appreciating the location while others were disappointed in various aspects of their stay, contributing to a mid-range rating for overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 09:30

Property Description

Recreational Amenities
Indulge in the outdoor pool or relax on the terrace while admiring the view.

Cozy Accommodations
Feel at home in one of the 18 air-conditioned guestrooms with complimentary Wi-Fi for your convenience.

Nearby Attractions
Ideally located near the Meteorite Museum, Progreso Lighthouse, and other popular landmarks for a memorable stay.

With its prime location near Progreso Beach, book your stay at Hotel Tropical Suites for a relaxing getaway.

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

5.4
Based on 5 reviews
Cleanliness: 4.1
Service: 6.5
Location: 9.3
Room Quality: 5.1
Amenities: 5.6
Value for Money: 5.1
Food and Beverage: 7.3
Overall Experience: 6.4
F
Fernando Gabriel Jimenez • partner
6
Pros:

Mejorar limpieza, pintura, funcionalidad de las tvs

2024-08-14 • via Nuitee
M
Matea del Carmen • partner
6
Pros:

La ubicación es execelente, frente al malecón y por ende la playa y sus alrededores

2024-07-29 • via Nuitee
S
Sandra • partner
2
Pros:

Es un lugar muy sucio, el baño olía muy mal, el aire acondicionado por igual, el personal no es amable, había un chico en recepción que no fue nada amable, había cucarachas en el baño, habitación muy pequeña, la alberca nunca estuvo abierta, lo único bueno del hotel es la ubicación

2024-06-12 • via Nuitee
J
Joel
2
Unbelievable
Pros:

Poop stains on sheets, biting insects, 3 hour loud fight right in front of our room in lobby involving police that went on and on from 9pm til after midnight, only. A sheet to cover with

2024-03-27 • via Nuitee
D
David
2
Pros:

Small room, dirty, noisy, over priced maybe the worst hotel I’ve stayed in ever!

2024-03-10 • via Nuitee