Kanté Hotel - Downtown Tulum

Hotels
•
Independent
8 (15 reviews)
Calle Polar Región 02 Manzana 07 Lote 11, Tulum, QROO, 77780 , Tulum , MX
52-9841650093

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Outdoor furniture
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Ubicación excelente
Ambiente agradable

Categories

Cleanliness
8.89
Standard quality for this hotel tier.
Service
9.36
Standard quality for this hotel tier.
Location
9.4
Está muy bien ubicado atrás de la estación de autobuses ADO y fácil acceso a trasporte colectivo.
Room Quality
8.85
Standard quality for this hotel tier.
Amenities
8.88
Standard quality for this hotel tier.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
8.89
Standard quality for this hotel tier.
Overall Experience
8.86
Regresaría y lo recomiendo.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:51

Property Description

Experience the charm of Kanté Hotel - Downtown Tulum, where comfort meets convenience in the heart of Tulum City Center.

Amazing Amenities
Relax by our inviting outdoor pool or take in breathtaking views from our terrace and gardens. Enjoy complimentary wireless internet access throughout your stay, ensuring you stay connected.

Comfort & Style
Retreat to one of our 20 modern, air-conditioned rooms featuring flat-screen televisions and rainfall showerhead showers. Daily housekeeping means you can unwind knowing your space is meticulously maintained.

Strategic Location
Nestled just minutes from Tulum's attractions, such as the stunning Tulum National Park and famous Mayan Ruins, your adventure awaits just outside the door.

Book your unforgettable stay at Kanté Hotel - Downtown Tulum today and explore the beauty of Tulum!

Important information:

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 15 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
C
Claudia Itandehui
10
Pros:

Está muy bien ubicado atrás de la estación de autobuses ADO y fácil acceso a trasporte colectivo. Además el lugar muy lindo y súper agradable, si regresaría y lo recomiendo.

2025-06-26 • via Nuitee
F
Floyd • family
10
Pros:

Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.

2025-05-27 • via Nuitee
A
Anthony
10
Great Place
Pros:

We stayed there for 4 days. The guy at the front desk was amazing! Always there to help and give good advice and recommendations. Rooms was super clean!
And the location is really convenient, right beside the bus station!
It'd go back anytime!

2025-05-23 • via Nuitee
J
Jerry • partner
10
Pros:

Close to bus station and many restaurants

2025-05-03 • via Nuitee
S
Sachiko
8
Pros:

設備は古いのですが、部屋は清潔でした。部屋は大変広く開放感があります。シャワーのお湯の量は良かったのですが、温度は低かったです。スタッフは大変親切で感じが良かったです。

2025-03-31 • via Nuitee
C
Carlos Alberto
10
Excelente Hotel
Pros:

Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!

2025-03-27 • via Nuitee
J
jose • family
8
Pros:

Todo bien menos la atención inicial y lo peor el ruido que pasa los cuartos y no deja dormir a quienes tienen el sueño liviano

2025-03-17 • via Nuitee
T
Tieh
10
Pros:

Quick ck in close to Ado station.
Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel

2025-03-05 • via Nuitee
J
Jonathan • partner
10
Pros:

Me encantó el servicio, sobre todo el del recepcionista Omar ya que tan pronto necesitamos algo nos ayuda

2025-01-22 • via Nuitee
A
Aaron Joel • partner
8
Pros:

Excelente trato

2024-12-28 • via Nuitee
T
Tieh
10
Out of there way to please .
Pros:

This is hidden behind Ado bus station.
Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen.
Janet went out of her way to accommodate us.
Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs.
Well cared for hotel very clean most part not too much noise considering the bus traffic.
When in Mexico in town center any town has
Wifi was spotty but we did get by.
Overall nice hotel great staff even owner was very nice .

2024-12-22 • via Nuitee
E
Erika
8
Pros:

I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.

2024-11-26 • via Nuitee
D
Dawn • family
10
Pros:

Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.

2024-11-18 • via Nuitee
C
Celia
10
Pros:

El servicio, el lugar y todo fue maravilloso.

2024-05-12 • via Nuitee
M
miguel
4
Pros:

Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena

2024-02-29 • via Nuitee