Casa Maca

Hotels
•
Independent
8.2 (12 reviews)
Av. Juárez, Lote 008-1, Mz. 15, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX
52-984-116 9446

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Pets allowed

Facilities

Smoke-free property
Housekeeping on request
Accessible shuttle
No accessible shuttle
Garden
Wheelchair accessible
Outdoor furniture
Picnic area

Review Highlights

Pros:
Clean facilities (multiple mentions)
Attentive and friendly staff / owner
Excellent location near the beach and 5th Avenue
Comfortable, spacious rooms
Brand new property / well-maintained
Working air conditioning and hot water
Small pool and outdoor seating
Safe environment
Cons:
Occasional cleanliness issues reported
At least one report of unresponsive staff
No in-room refrigerator (noted by a guest)
Limited amenities for some guests

Categories

Cleanliness
7.6
Mixed mentions: several guests praise clean installations and 'muy limpio' / '시설 깨끗하고', but at least one review reports 'sucio' (dirty). Overall slightly below target due to isolated negative reports.
Service
8.8
Strongly positive: multiple comments that staff/owner were very friendly, attentive and went above and beyond (Spanish and English reviews, French 'Très bon accueil'). One isolated report of 'nadie atiende' noted, but overall service is a clear strength.
Location
8.6
Consistently praised: described as near Playa del Carmen beach, close to 5a Avenida, walkable to amenities and bus station — very convenient location.
Room Quality
8.4
Generally positive: described as spacious, comfortable, 'brand new' and pleasant; one minor complaint about lack of a refrigerator.
Amenities
7.8
Mixed: small pool and outdoor seating are noted positively and air conditioning/hot water work well, but missing in-room fridge and limited facilities for some guests.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.2
Standard quality for this hotel tier.
Overall Experience
8
Generally positive overall: many guests report a pleasant, convenient and friendly stay, though a few isolated negative comments (e.g., 'Nada recomendable', 'sucio') slightly temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Outdoor Pool and Garden Views
Immerse yourself in the refreshing outdoor pool or unwind amidst the serene garden views, offering a perfect relaxation spot for guests.

Smart Televisions and High-Speed Internet
Indulge in the comfort of 15 air-conditioned rooms equipped with Smart televisions. Stay connected with complimentary high-speed wireless internet access to meet all your entertainment needs.

Prime Location Near Main Attractions
Located in the heart of Playa del Carmen, Casa Maca offers easy access to popular attractions like Playa del Carmen Main Beach and Quinta Avenida, promising a memorable stay for all guests.

Book now to experience the ultimate blend of convenience and relaxation at Casa Maca!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 12 reviews
Cleanliness: 7.6
Service: 8.8
Location: 8.6
Room Quality: 8.4
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8
J
Jorge
10
Pros:

Instalaciones limpias, espacio en habitacion excelente para la estancia, muy seguro, personal siempre atento y resolviendo inconvenientes

2025-09-21 • via Nuitee
C
Christina
10
Pros:

Amazing staff went above and beyond

2025-08-10 • via Nuitee
J
Jerin • partner
8
Pros:

Located just near playa del Carmen Beach and all amenities in walkable location.

2025-05-05 • via Nuitee
S
Shani
10
Great place in playa del carmen
Pros:

It’s a lovely hotel walking distance to the beach with a amall pool, outdoor seating etc. staff were very friendly and helpful

2025-04-08 • via Nuitee
L
lina • partner
10
Pros:

Très bon accueil. Le monsieur était très gentil et sympathique.

2025-03-31 • via Nuitee
E
Edgar Javier
2
Pros:

Nada recomendable

2025-03-07 • via Nuitee
V
Verified traveler
10
Excelente opción en Playa para hospedarse.
Pros:

Excelente hotel para hospedarse. Muy limpio y tranquilo, cerca de 5a. Avenida , playa, tiendas, restaurantes. Sólo estuvimos una noche pero sin duda volveremos .

2024-12-22 • via Nuitee
K
KATJA
2
Pros:

Sucio y nadie atiende

2024-05-24 • via Nuitee
H
Hyesun
8
좋아요!
Pros:

위치 좋고 시설 깨끗하고 에어컨 잘 작동되며 온수도 잘 나옵니다.

다만 냉장고가 없어서 아쉬웠어요

2024-04-18 • via Nuitee
Y
Yammil
10
Pros:

Un lugar cómodo y agradable

2024-04-16 • via Nuitee
D
Dora
8
Pros:

Good

2024-03-12 • via Nuitee
J
Jorge • partner
10
Pros:

Place is brand new! Owner was very friendly. Location is very convenient. Easy walk to bus station, and the beach. Would definitely come back!

2024-01-03 • via Nuitee