Hotel Hacienda Otoch

Hotels
•
Independent
10 (3 reviews)
237 C. 39 Bacalar, Valladolid, Yuc., 97784 , Valladolid , MX
52-9852573043

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Housekeeping on request
Garage

Review Highlights

Pros:
Excellent cleanliness
Friendly and attentive staff
Convenient location
Comfortable rooms
Cons:
Lack of spa services
Mixed opinions on amenities pricing and food variety

Categories

Cleanliness
8.5
Guests highly praised the outstanding cleanliness of the hotel.
Service
9
The friendly and attentive staff received glowing reviews for their exceptional service.
Location
8
The hotel's convenient and accessible location near key landmarks was appreciated by guests.
Room Quality
8
Guests found the rooms to be clean, comfortable, and inviting.
Amenities
7
While some guests enjoyed the gym and pool, others mentioned the lack of spa services as a drawback.
Value for Money
8
Opinions varied on the pricing, with some guests feeling it was economical while others found it to be slightly high.
Food and Beverage
7
Guests appreciated the breakfast and restaurant services but noted a desire for more variety.
Overall Experience
8.5
The majority of guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:09

Property Description

Outdoor Pool and Garden View
Unwind by the inviting outdoor pool or soak in the serene garden views, offering a peaceful retreat during your stay.

Complimentary Wi-Fi and Tour Assistance
Stay connected with free wireless internet access and make the most of your trip with convenient tour and ticket assistance.

Comfortable Rooms with Smart TVs
Relax in one of the modern air-conditioned rooms with Smart TVs, ensuring a comfortable stay with entertainment at your fingertips.

Immerse yourself in the charm of Valladolid with a stay at Hotel Hacienda Otoch, just a short walk from local attractions. Book now for a memorable getaway.

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

10
Based on 3 reviews
Cleanliness: 8.5
Service: 9
Location: 8
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
F
FELIPE DE JESUS
10
ULTRASUPER RECOMENDADO!!!!
Pros:

¡Excelente lugar! Súper limpio, cómodo, agradable , accesible MUY ECONÓMICO!!!! pero lo mejor es que el personal súper amable, atento, buscando resolver, a pesar de que no siempre reciben la mejor actitud del huésped

2025-04-03 • via Nuitee
P
pitther • family
10
Pros:

Debería de haber al menos 1 silla en las habitaciones algún otro mueble para poder dejar las maletas y no se queden en el suelo.

2025-02-03 • via Nuitee
M
Monica
10
Bueno, bonito y barato
Pros:

Es un hotel nuevo, a unas cuadras del centro, muy limpio y muy bonito, te atienden amablemente

2024-01-04 • via Nuitee