Casa Andreu Hotel

Hotels
•
Independent
8.8 (21 reviews)
Hernandez Macias, 88, San Miguel de Allende, GTO, 37700 , San Miguel de Allende , MX

Facilities

Hiking/biking trails nearby
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Express check-out
Mountain biking nearby
Smoke-free property
Express check-in
Ecotours nearby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Excellent, central location near cathedral/Jardin
Very helpful and friendly staff (Montse, recommended drivers)
Rooftop sundeck with good views
Comfortable rooms with strong shower pressure
Good value / attractive price
Cons:
Inconsistent cleanliness (not restocking soap/shampoo, reports of dirty rooms)
Nighttime street noise and loud weekends; ground-floor rooms lack windows
No parking agreements / difficult parking
Occasional lack of basic amenities on arrival (no internet password provided, out of soap)
Hard pillows and some noisy/dark rooms

Categories

Cleanliness
6.8
Mixed to negative mentions: several guests reported poor cleaning (paper on floor, not restocked shampoo/soap, long-stay rooms not cleaned) and one review explicitly called the place 'sucio'.
Service
10
Strongly positive: multiple guests praised very helpful staff and specific receptionists (Montse); staff arranged transport and provided excellent local recommendations, justifying a top score.
Location
10
Consistently excellent: many guests highlight the perfect, very central location (two blocks from the cathedral, Jardin area) and views from the roof deck; nightlife noise noted but location itself is a major asset.
Room Quality
7.8
Mixed: rooms often described as comfortable with excellent shower pressure and good bedding, but some rooms are dark, have hard pillows, can be noisy (ground floor, next to reception) and some wooden floors creak.
Amenities
7.6
Mixed to slightly negative: rooftop sundeck, in-room fridge/bar sink and good showers are positives, but guests reported missing soap, no internet password on arrival, and lack of parking agreements.
Value for Money
9.6
Generally positive: several guests noted a great price and would stay again; given central location and unique character, perceived as good value despite some service/cleaning issues.
Food and Beverage
9.2
Mostly positive: breakfast at the on-site restaurant described as 'bueno' and nearby dining options are abundant; no major negative comments about food quality.
Overall Experience
9.4
Overall positive: many reviewers recommend the hotel, praising location, friendly staff, unique historic character and rooftop. Noise and cleanliness issues temper the experience but do not dominate guests' overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services.

Featured Amenities: Benefit from express check-in, express check-out, and multilingual staff.

Cozy Accommodations: Feel at home in our air-conditioned rooms with Smart televisions, free Wi-Fi, and private bathrooms with rainfall showerheads.

Immerse yourself in the heart of San Miguel de Allende at Casa Andreu Hotel, steps away from Allende Garden and San Miguel de Allende Historical Museum. Book now to experience the charm of the city!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.8
Based on 21 reviews
Cleanliness: 6.8
Service: 10
Location: 10
Room Quality: 7.8
Amenities: 7.6
Value for Money: 9.6
Food and Beverage: 9.2
Overall Experience: 9.4
J
Joseph Alexis
8
Good hotel, great location, avoid room 33
Pros:

Good little hotel, great location. The only downside we had was that as the room was next to the reception, it could be a little noisy in the morning. Other rooms should be fine though

2025-05-06 • via Nuitee
D
Daniel • partner
6
Pros:

Gran ubicación, a solo dos cuadras de la catedral y principales restaurantes. Me decepcionó la limpieza de la habitación, pues encontré papel de baño en el piso y desde que llegué no re abastecieron shampoo ni jabón de baño. El piso tiene madera, y al caminar hacía muchísimo ruido. Tampoco se nos entregó clave de internet a la llegada. Detalles importantes a considerar.

2025-04-13 • via Nuitee
O
overath • partner
10
Pros:

Estaría muy bueno un convenio con estacionamiento

2025-03-17 • via Nuitee
H
Holly • family
10
Pros:

The location was perfect for exploring the historical center of San Miguel. The receptionist, Montse, did everything possible to make our stay the best it could be. If you need transportation, make sure to ask for Javier (who had great local recommendations) or Herman, arranged through the hotel. Our room #66 was clean and comfortable with its own private deck including hammock. The roof deck was perfect for star gazing and had pretty views of the tops of beautiful buildings including the “pink church”! We would definitely stay there again if we had the good fortune to return to San Miguel.

2025-03-02 • via Nuitee
G
Gabriela • friends
8
Pros:

Está bien el hotel. Un poco de ruido por la noche. Muy difícil dejar y recoger maletas. No hay personal que ayude en esto. Las regaderas excelente presión. Las almohadas un poco duras y grandes. El ACC bien. Mi habitación oscura.

2025-02-23 • via Nuitee
J
Jennifer • friends
10
Pros:

Muy céntrico. Lo único malo es el sábado en la noche mucha fiesta y música.
La habitación muy cómoda y limpia.

2025-02-17 • via Nuitee
T
Timothy • partner
10
Pros:

Plenty of places to put your things- very nice furniture and hooks on the walls makes it easy to stay tidy. Nice bedding and soft towels, rooftop sundeck, bar sink with a fridge, and very friendly staff! But being close to jardin comes with some street noise from nearby restaurants. We were directly across from an open attached restaurant so my hubby did not want to have shutters open, which made the room dark, but there were plenty of lights. The only think I did not like was that the water wasn’t hot enough. In Feb it is cool at night and I really would have enjoyed a hot shower! And the rain shower head is difficult if you do not want to get your hair wet! But there was a blow dryer in the room. And for some reason the hotel was out of soap! We went to Oxxo and bought a bar!

2025-02-16 • via Nuitee
G
Gerald • partner
8
Pros:

Very nice. Young lady at desk very helpful. Staff was very helpful

2025-02-11 • via Nuitee
M
Maria del Pilar • family
10
Pros:

Personal muy amable, excelente trato, instalaciones muy cómodas y muy tranquilas

2025-02-08 • via Nuitee
M
Maureen
8
Pros:

Noise and no windows on ground floor ☹️otherwise love beautiful design, location, shared roof deck w views. I got a great price and it was a beautiful cave-like stone and barn wood room and bathroom. Shower amazing pressure. Perfect neighborhood location and appears sedate. BUT -and i was front room but behind a ceramic store-the neighborhood is so loud at night-peoples’ voices on street and music in neighboring hotels and venues til 2am. And i personally like light and views, and all rooms on ground floor without. Splurge on rooftop spaces if those 2 things of issue for you. And it was weekend, so weeksays may be quiet. I do recommend.

2025-02-03 • via Nuitee
B
Beatriz • family
4
Pros:

Estuve por más de una semana y no limpian baños ni barren en general no limpian solo arreglan la cama
Es un lugar sucio

2025-01-31 • via Nuitee
J
Jaime • partner
10
Pros:

Perfect place

2025-01-17 • via Nuitee
C
Cesar
10
fiesta de fin de año
Pros:

Llegamos a descansar despues de la fiesta de año nuevo. Hacia frio pero la calefaccion ayudó a entgrar en calor. las puertas en las ventanas ayudaron a la obscuridad total y eso contribuyó a un mejor descanso. el desayuno en su restaurante, bueno .

2025-01-07 • via Nuitee
A
Arian • partner
10
Pros:

Unique hotel in a historic area

2025-01-02 • via Nuitee
J
JOSAFAT
8
Pros:

Hace falta convenios con estacionamiento

2024-12-28 • via Nuitee
O
Olga • partner
10
Pros:

Excellent! Located it a load area and it was a little noisy at night, but overall perfect hotel, great costumer service!

2024-10-18 • via Nuitee
A
Ana
10
Pros:

Great place to stay

2024-09-30 • via Nuitee
A
Andy • family
8
Pros:

Great location! Most popular places and restaurants few meters away

2024-09-28 • via Nuitee
C
claudia
6
Pros:

El lugar está muy bien, las camas y las sábanas muy buenas. La regadera no funcionaba y no nos dieron solución además de que no contestan la llamadas.

2024-09-01 • via Nuitee
T
Tamara • partner
10
Pros:

Este hotel está divino! Súper ubicado y las habitaciones (por lo menos la nuestra) de muy buen espacio, con lo necesario. Sábanas limpias, almohadas y colchón cómodo, todo muy bien.

No es el hotel más silencioso pero cumple con todo lo que necesitas para disfrutar de un fin de semana en San Miguel.

2024-04-29 • via Nuitee