KAHATSA' boutique hotel

Hotels
Independent
9 (28 reviews)
Av. Coba Colonia Huracanes, Tulum, QROO, 77760 , Tulum , MX

Pets allowed

Facilities

Free breakfast
Nature reserve
Free WiFi
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great sightseeing options
Enjoyable amenities

Categories

Cleanliness
8.96
Standard quality for this hotel tier.
Service
9.43
The staff were very friendly and provided great options for sightseeing and food.
Location
8.97
Excellent location mentioned in multiple reviews.
Room Quality
8.92
Standard quality for this hotel tier.
Amenities
8.95
The pool was enjoyed, suggesting good amenities.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Overall satisfaction with the stay; will definitely come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:03

Property Description

Outdoor Pool and Rooftop Terrace
Indulge in relaxation by taking a dip in the refreshing outdoor pool or admire stunning views from the rooftop terrace.

Dining and Drinking Options
Savor a delightful meal at the hotel's restaurant and unwind with a drink at the trendy bar/lounge after a day of exploring Tulum.

Central Location
Conveniently situated in Tulum City Center, KAHATSA' boutique hotel is a short drive away from iconic attractions like Tulum Mayan Ruins and Tulum National Park. Don't miss out on a memorable stay in Tulum, book now for an unforgettable experience.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Private host property

  • Pets

    Pets allowed (no fees)

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 28 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
C
Charles
10
Pros:

The staff were very friendly and gave me great options for sight seeing and food options. I will definitely come back to stay.

2025-09-13 via Nuitee
R
RUBEN
10
Pros:

Me gusto la alberca, todo muy bien

2025-07-28 via Nuitee
J
Jennyfer
10
Pros:

El trato del personal de excelente buena ubicación y todo excelente

2025-07-27 via Nuitee
W
William family
6
Pros:

Hace falta mas variedad de desayunos por lo que pagas, con la atencion todo bien

2025-06-03 via Nuitee
J
Jose Francisco
10
Pros:

Nos encantó excelente servicio 👍 lo único la entrada es poco visible pero en general todo super bien y todo el personal muy amable

2025-06-01 via Nuitee
Y
Yunuen family
10
Pros:

Recomiendo ampliamente, no le falta absolutamente nada y está súper barato

2025-05-21 via Nuitee
B
BLANCA family
10
Pros:

Relajante

2025-04-26 via Nuitee
R
Rodrigo
8
Pros:

Muy lindo el hotel, bien ubicado y personal muy amable,

2025-04-20 via Nuitee
T
Thomas
6
Pros:

The property needs some basic attention. However for the price it was worth it. A couple of things to note. They need to clean the bathroom drains. The first room I was checked into was stinky. The smell was coming from the drains. The second room was better but the drains in the shower and sink were slow and made the bathroom smelly. But not the room. Clean the drains! I didn’t try the breakfast included. Across the street is a nice cafe with good coffee and breakfast items. Lastly, I only saw two rooms but it appeared that most rooms have no windows or a small column window by the front door. I’ve never experienced a windowless hotel before. I wouldn’t stay, again.

2025-04-02 via Nuitee
C
Cesar family_with_children
10
Pros:

Es una propiedad bastante cómoda
Tranquila tiene un toque bastante deferente a lo acostumbrado con sus hermosos jardines y la piscina en la zona superior en el desayuno el personal bastante atento en la recepción también todo muy cómodo

2025-03-17 via Nuitee
M
Mirna partner
10
Pros:

El personal de recepcion y comedor muy atentas . Confortable , limpia y segura. Me encanto.

2025-03-06 via Nuitee
E
Estela Uribe
6
Nice Hotel - but not our kind of “Namaste”!
Pros:

This is a nice hotel- hard to see the entrance from the street - even the taxi driver was not sure of its location. I have VERY mixed feelings about this hotel. It looked Very clean but two things that stood out - the fitted bed sheet was stained with what looked to be blood (apparently the wash didn’t take it out) and the electric kettle was quite rusted inside. The staff was apologetic for the dirty sheet and we were given another room (it had two full beds and not the king that we had in the other room). I forgot to mention the rust issue but I hope they get this feedback and look into it.

2025-02-24 via Nuitee
R
Robert
6
Kahatsa
Pros:

No phone in room, no ice machine.Staff was very helpful. Good breakfast included. Special taxi rate if they call for you. Rooftop pool was very nice. Great location. Cleaning staff excellent! WhatsApp # is useful.

2025-02-08 via Nuitee
A
Adriana
10
Great experience
Pros:

My stay was great! My room was ready early. Staff was very friendly and accommodating, I forgot a charger and they were more than happy to assist. Room was very cute and the diffuser was on when I walked in. Very relaxing. Breakfast is included which is great! Hotel is also across the street from a supermarket and close to a lot of souvenir shops and restaurants.

2025-02-06 via Nuitee
V
Verified traveler
4
Je ne recommande pas...
Pros:

Arrivée difficile: escaliers à descendre pour accéder à la réception. Graviers partout donc pas possible de faire rouler les valises. Chambres salles, avec des cafards et des moustiques. Piscine salle, au point que nous n'avons pas osé y aller. Je ne recommande pas. Réclamation faite directement sur place, geste commercial accordé, c'est le bon point.

2025-02-03 via Nuitee
R
RACHID
10
Pros:

Great staff

2025-01-24 via Nuitee
V
Verified traveler
6
Pros:

Waren nur eine Nacht hier und hatten aufgrund der guten Bewertungen gebucht, die wir leider nur zum Teil nachvollziehen konnten. Sehr nett war der Service. Die Frühstücksoptionen waren sehr eingeschränkt. Parkmöglichkeiten unmittelbar beim Hotel waren keine vorhanden. Und im Zimmer haben wir uns ein etwas eingesperrt gefühlt, da es keinen Balkon und keine Fenster gab, sondern nur eine Milchglasscheibe zum Gang gab.

2025-01-20 via Nuitee
I
Irene
10
Pros:

Limpio, seguro,tranquilo

2025-01-20 via Nuitee
M
Matteo
10
Pros:

Superb hotel!

2025-01-12 via Nuitee
R
Raynoa partner
10
Pros:

The hotel was very clean, comfortable and the staff was very friendly and attentive. The location was perfect, was safe and walkable to many restaurants and shops and supermarket across the street. Street parking was always available.

2024-12-28 via Nuitee