BESPOKE, Member of Small Luxury Hotels

Hotels
Independent
9.4 (20 reviews)
Tankah 3, Cdad., M3 L-1 y 2 Tulum, Tulum, QROO, 77776 , Tulum , MX

Children allowed

Facilities

Free breakfast
Full-service spa
Free WiFi
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Beautiful location
Attentive service
Well-maintained property
Delicious food
Cons:
Seaweed on the beach
Breakfast not included

Categories

Cleanliness
9.31
Generally mentioned as well-maintained, but some frustration with seaweed on the beach.
Service
9.78
Service highlighted as excellent, particularly with attentive staff.
Location
9.32
Beautiful location mentioned, but car necessary; a bit off the beaten path.
Room Quality
9.77
Rooms described as incredible with great amenities.
Amenities
9.3
Amenities provided such as a private pool in each room were appreciated.
Value for Money
8.76
Good overall but some commented on being slightly pricey.
Food and Beverage
9.31
Food was described as delicious, but breakfast not included felt like a miss for the price.
Overall Experience
9.68
Overall experiences were overwhelmingly positive with a few minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:57

Property Description

Luxurious Spa & Amenities
Pamper yourself with a visit to the spa, offering massages to unwind and rejuvenate. Enjoy complimentary wireless internet access, concierge services, and a delicious continental breakfast to start your day energized.
Elegant Rooms with Modern Features
Indulge in one of the 22 air-conditioned rooms, each equipped with modern amenities like microwaves, espresso makers, and Smart televisions for entertainment. Your comfort is ensured with pillowtop beds, Egyptian cotton sheets, and rainfall showerheads in the bathrooms.
Prime Beachfront Location
Embrace the beauty of Tulum with a beachfront stay at BESPOKE. Conveniently located near top attractions like Tulum National Park and just a short drive to the stunning Tulum Mayan Ruins and vibrant Tulum Beach. Book now for an unforgettable luxury experience.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9.4
Based on 20 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
C
Carmen Laura family
10
Pros:

Es un lugar muy bonito y elegante y Super bien cuidado. Paola, muy atenta con nuestro hospedaje y El personal en general,como los meseros, el Sr de las tortugas, todos muy amables. Es un lugar maravilloso! De buen descanso.

2025-09-20 via Nuitee
A
Angela family
10
Pros:

Stunning hotel, beautiful location. Car is essential otherwise hugely overpriced taxis are your only option. I do think a hotel of this calibre and price point really should include breakfast (this is the only luxury hotel I have stayed at that did not include breakfast). Would definitely return

2025-08-23 via Nuitee
J
jeremy
10
Entre jungle et luxe
Pros:

Nous avons passé des vacances de rêve le personnel été aux petits soins les chambres étaient incroyables mieux que sur les photos une piscine privée dans chaque chambre pour profiter du soleil une plage magnifique avec des tortues de mer prêtes à accoucher leurs œufs nous avons eu la chance de le voir de nos propres yeux
Merci gracias hasta proxima

2025-08-21 via Nuitee
J
Jamie family
10
Pros:

The food was absolutely delicious and service unmatched! We loved this place and will go back for sure. Sea turtles, private beach, meticulous cleaning and property upkeep, beautiful, lush pool and very quiet, removed from all things “touristy” - Bespoke was a gem.

2025-08-09 via Nuitee
L
Laura family
10
Pros:

What a beautiful gem. The apartment was glorious! Clean and well stocked. The beds were comfy and the water pressure was excellent. The staff is so friendly and helpful. The beach is right out the front door, unfortunately the sea grass was out of control and we could not access the water. Bespoke is a little off the beaten path, but we had no problems accessing transportation.
Highly recommend!

2025-07-23 via Nuitee
R
Robert
10
Excellent aparthotel with lovely food
Pros:

What a little gem of a hotel. Our family of 4 stayed for 5 nights in one of the 2 bed apartments, really comfortable and well maintained. We all really enjoyed it, a perfect mix of chill and local trips. It was useful having our own car due to it being 10 minutes from Tulum. If you go to Tulum, make sure you get down to the peninsula rather than sticking to the Main Street which was a bit limited.

The Sargassum (seaweed) on the beach was frustrating and the hotel did what they could to deal with it but worth considering the impact if you’re looking for a beach holiday as the seaweed invasion in July makes the beach/sea hard to use.

2025-07-18 via Nuitee
A
Adriana family
10
Pros:

Everything was great food was awesome and Ricky & Lucio very friendly and helpful!!!!

2025-07-17 via Nuitee
F
Frank partner
10
Pros:

My wife and I came to this property for our anniversary and we were blown away by almost everything about it. The grounds are very well maintained. You actually feel like you are in a jungle with all the plants they have around the property. The pool was very nice and they have really nice furniture in the pool area and on the beach for relaxing. We were there in the wet season, so there was a lot of seaweed on the beach, but they made an effort to clean it up each day, which was very much appreciated. They provided amenities like kayaks and really nice snorkel gear for using in the ocean and looking at the coral in the area. The restaurant very good and the service was stellar. It was a little pricey and the selection wasn't great but still very nice. But as nice as the property was, the unit we stayed in was fantastic! We had a two-bedroom unit and unit. Had a well-furnished living room and kitchen with a full size refrigerator and everything you would need. The only thing we would would have liked to have seen that we didn't have was a toaster. Probably the best thing about the unit was the terrace on the upper floor which was basically on the rooftop of the unit. Up there. We had a dining room table that could seed six, , a small private swimming pool, a bathroom with a separate sink and a shower. There were also some lounge chairs that were quite nice. While up on the terrace to we could have drinks and look at the ocean which was beautiful.

2025-07-17 via Nuitee
C
Carmen Laura friends
10
Pros:

Es muy especial el lugar! Sus instalaciones de 1a y muy agradable toda la construcción.la cocina y la barra del restaurante bien atendida c extraordinario servicio de 1er mundo.

2025-05-10 via Nuitee
J
Jonathan partner
10
Pros:

This property was great I highly recommend it. Paola at the front desk is absolutely greatand helped with everything. Everything was super clean the rooms are huge perdect stay

2025-04-10 via Nuitee
M
Maia family
10
Pros:

Unforgettable stay on the beach in Tulum

My family had the pleasure of staying at this remarkable perfect sized beachside hotel in Tulum, and I truly can't recommend it enough. The setting is breathtaking with turquoise waves, white sand, and ocean breezes. The beach and pool have beautiful lounge beds, cushions, soft seats, and private seating area. We felt like were were hidden away from the world-in the best possible way!

The small staff at the hotel was kind, attentive, and genuinely welcoming. They gave thoughtful recommendations, and went above and beyond. In our opinion the perfect amount of attention.

The apartments are better than you can imagine. Huge, new, clean, and airy spaces beautifully decorated and outfitted it truly was a home away from home.

The Bespoke and its staff are a rare find, and we cannot wait to return!

2025-04-04 via Nuitee
M
Marcus
10
Magic
Pros:

Very nice place, really calm and beautiful place.

2025-02-15 via Nuitee
K
Krystal
8
Hidden Gem
Pros:

This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay.
Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful.
Food and drink were great. Would definitely stay again

2025-01-19 via Nuitee
G
Guillermo family
10
Pros:

Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :)

Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise.

Would definitely recommend and reconsider coming back

2024-12-28 via Nuitee
D
David
10
Very nice property
Pros:

Great property, rooms are huge and beach is big and clean.

2024-12-20 via Nuitee
N
Nicola
10
Pros:

Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.

2024-11-30 via Nuitee
J
Jenny
10
Pros:

Super great place !

2024-06-07 via Nuitee
J
Jason family
10
Pros:

Great new hotel, still setting things up but you can see it will be one of the best in the area

2024-04-12 via Nuitee
S
Sara family
8
Pros:

The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.

2024-03-27 via Nuitee
A
Angee family_with_children
10
Pros:

This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !

2024-03-18 via Nuitee