Capital O Casa Rotter

Hotels
•
OYO AMER
9.2 (22 reviews)
14 Hermilio López San Ramon, San Cristóbal de las Casas, CHIS, 29240 , San Cristóbal de las Casas , MX
52-473-9800658

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Facilities

Free breakfast
Free WiFi
Continental breakfast
Wheelchair accessible
Free breakfast
Smoke-free property
Free continental breakfast

Review Highlights

Pros:
Friendly staff
Good location
Coffee available in the morning
Simple but good breakfast
Cons:
Minor maintenance issues in rooms
Complaints about wait times for service
Noisy location and small beds

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
8.2
Service was generally appreciated, although a few guests had complaints about wait times.
Location
7.9
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
6.4
Rooms were mentioned to be noisy and with small beds by some guests.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
7.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:29

Property Description

Charming Accommodations:
Make yourself at home in one of the 8 guestrooms, designed to provide comfort and tranquility during your stay.

Convenient Location:
Explore the vibrant surroundings with attractions such as Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen just a short walk away.

Delightful Amenities:
Start your day right with a complimentary continental breakfast and stay connected with free wireless internet access. Relax in rooms equipped with digital programming and modern bathrooms.

To experience charm, convenience, and comfort in San Cristóbal de las Casas, book your stay at OYO Casa Rotter today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 22 reviews
Cleanliness: 7.8
Service: 8.2
Location: 7.9
Room Quality: 6.4
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.3
B
Bryan
10
Pros:

Muy buen servucio 10/10

2025-05-14 • via Nuitee
D
Dana
2
Pros:

Absolut nicht zu empfehlen. Wer ruhige, saubere Zimmern sucht, sucht sich etwas anderes.

2025-05-10 • via Nuitee
L
Lorena
10
Pros:

El trato de la señorita Ángeles fue muy amable en todo momento sin duda alguna regresaría

2025-03-20 • via Nuitee
G
Gerardo
2
FRAUDE HORRIBLE
Pros:

Llame a soporte para que me dieran la ubicación del lugar y solo me dijeron que lo buscará en el mapa y es todo lo que podían hacer, no bastando con eso tuvieron el descaro de cobrarme cuando nunca me ayudaron localizar el hotel

2025-02-24 • via Nuitee
L
Lorena
10
Pros:

Lo mejor es el personal la señorita Angeles nos atendió muy bien la limpieza excelente

2025-02-19 • via Nuitee
S
shawn • partner
8
Pros:

Very nice lady who runs the place. We had coffee available to us in the morning and she would make breakfast when we wanted it. Breakfast was simple eggs and frijoles and tortillas , filling and good. I bought some chili sauce to step up the eggs and I enjoyed the breakfast. It is a good walk like 20 minutes from centro or you can take the collectivo bus for 10 pesos and catch 1 1/2 block from the hotel. I would recommend this place and we had good WiFi and hot showers so can’t complain ,

2025-02-12 • via Nuitee
C
Cinthya
6
Pros:

For the money a good deal. But a noisy location. Small beds.

2025-02-09 • via Nuitee
J
JUAN COVARRUBIAS • family
10
Pros:

Agua caliente falla

2024-12-12 • via Nuitee
L
Lupita • family
10
Pros:

Siempre fuimos bien atendidos por Angeles, busquen a esta chica. Recomiendo.

2024-12-12 • via Nuitee
M
Montserrat • partner
10
Pros:

Atención amable y calida, muy limpio, bonito y tranquilo. Sin duda volvería a hospedarme.

2024-12-09 • via Nuitee
L
Lupita • family
10
Pros:

Recomiendo

2024-12-07 • via Nuitee
J
Jaime • family_with_children
10
Pros:

Propiedad adecuadamente acondicionada, el personal se esfuerza por atender todas las necesidades del cliente, los recomiendo ampliamente

2024-11-25 • via Nuitee
J
jordan • partner
10
Pros:

Muy bien

2024-11-16 • via Nuitee
V
Viridiana
10
Pros:

Bueno

2024-10-31 • via Nuitee
G
gamaliel • family
10
Pros:

Cuartos limpios y bonitos, buenos tratos y económico.

2024-10-04 • via Nuitee
G
gamaliel • family
10
Pros:

Excelente y cómoda, muy agradable y bonita. la recomiendo.

2024-10-02 • via Nuitee
G
gamaliel • partner
10
Pros:

La recomiendo. Muy limpio y agradable

2024-10-02 • via Nuitee
J
JOSE RUIZ • partner
4
Pros:

Se escuchaba todo en las habitaciones de lado, la regadera no se podía regular la temperatura y el desayuno empieza a las 8 y si llega uno a las 8:30 ya no hay

2024-09-23 • via Nuitee
J
Jaquelin • family_with_children
10
Pros:

Me encantó la atención de el personal, el barrio San Ramón parece que tiene su centro privado mucho ambiente en la plaza hay Oxxo tienda neto & un mercado, hay taquerias ,bares fruterías panaderías etc excelente ubicación la gente muy respetuosa, solamente que en la habitación que nos tocó no entraba mucho el aire en las tardes, pero en la madrugada estaba excelente ya que hace muchísimo frío 😅

2024-08-18 • via Nuitee
J
JESUS
10
Pros:

Buena atencion

2024-08-13 • via Nuitee