ULIV Cibeles

Hotels
8.6 (873 reviews)
43 Sinaloa , Mexico City , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.79
Several mentions of unclean areas and no cleaning service during stay.
Service
9.26
Great personalized service from the staff; went above and beyond.
Location
9.3
Consistently described as convenient and central.
Room Quality
8.25
Rooms were described as clean and modern, but some had issues.
Amenities
8.28
Good amenities mentioned, but some complaints about water pressure.
Value for Money
8.24
General satisfaction with overall stay, but some feel cost could be reconsidered.
Food and Beverage
8.79
Standard quality for this hotel tier.
Overall Experience
8.86
Overall satisfaction expressed throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:36

Property Description

Luxurious Accommodations
Experience comfort and convenience with our well-equipped rooms and modern amenities.

Fitness Centre and Sun Terrace
Stay active and enjoy breathtaking views from our fitness centre and sun terrace.

Convenient Location
Explore Mexico City's top attractions and landmarks located just a stone's throw away.

Book your stay at ULIV Cibeles for a memorable experience in Mexico City!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 873 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
J
Judith • couple • us
10
ULIV Cibeles exceeded our expectations for comfort and convenience
Pros:

The location worked well, we were able to walk to so many places, it was also close to catching public transportation. The room was spacious and just as depicted in photographs and descriptions. We stayed for 7 nights while exploring the city. While there was no maid service unless you paid an extra fee we were supplied so many towels we didn't even use them all. The counter, drawers, and closet all worked well and were spacious for our stay. We had no issues. In addition, there were always people at the front desk and a security guard there as well.

2026-10-24 • via Nuitee
R
Robin Spears • extended_group • us
10
Pros:

Location is excellent. Love how spacious the rooms are and the wifi is great.

2026-10-21 • via Nuitee
E
enrique • family_with_children • us
10
Pros:

the space

Cons:

nothing

2026-10-20 • via Nuitee
A
Alina • extended_group • us
10
Great location, it's pretty quiet for Mexico but at the same time close to everything.
2026-10-19 • via Nuitee
R
Rodrigo • solo_traveller • cl
6
Good but no water
Pros:

Facilities

Cons:

No water in the rooms

2026-10-17 • via Nuitee
A
Aleks • couple • us
8
2026-10-12 • via Nuitee
A
ANDREAS • couple • us
9
Great Location to explore CDMX
2026-10-12 • via Nuitee
M
MARCOS • solo_traveller • us
10
2026-10-10 • via Nuitee
L
Laura • couple • us
9
Lots of good amenities. Staff were helpful. Laundry was nice! Gym was big!
Pros:

Property was a great location in Roma Norte and very quiet at night. Many other places had reviews about being loud.

Cons:

It was clean but not 5 star resort clean.

2026-10-08 • via Nuitee
M
Miguel • extended_group • us
10
Taco weekend Trip from Texas
Pros:

Excellent location. It was clean and the staff was friendly

Cons:

Nothing

2026-10-08 • via Nuitee
H
Hernández • solo_traveller • mx
10
Pros:

Todo

2026-10-08 • via Nuitee
O
Oscar • solo_traveller • mx
10
Pros:

el personal muy amable, buena ubicacion, muy limpio

2026-10-07 • via Nuitee
D
Danabel • couple • us
5
2026-01-29 • via Nuitee
E
Evelyn • solo_traveller • us
10
2026-01-28 • via Nuitee
R
Rocio • couple • es
8
2026-01-28 • via Nuitee
S
Safia • couple • us
8
Very comfortable
Pros:

Location , big rooms

Cons:

Bathroom is outdated and small.
Housekeeping at additional cost . No trash picked up and no extra coffee pods .. only 2 coffee pod are complimentary.

2026-01-28 • via Nuitee
O
Olga • solo_traveller • us
10
2026-01-24 • via Nuitee
R
Roxana • extended_group • cr
8
En general muy bien
Pros:

Ubicacion y privacidad

Cons:

La llave del lavamanos tiraba agua que mojaba todo

2026-01-24 • via Nuitee
P
Paul • family_with_children • us
8
2026-01-23 • via Nuitee
M
Marta • couple • us
10
Edmundo and the rest of the staff made our family trip unforgettable. We would love to come back again.
Pros:

The location is unbeatable. The staff went above and beyond to make our stay memorable. Thank you Edmundo, manager and staff.

Cons:

Nothing

2026-01-22 • via Nuitee