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Facilities
Property facilities
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Free WiFi
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24-hour front desk
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Luggage storage
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Elevator
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Breakfast available (surcharge)
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Porter/bellhop
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Smoke-free property
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Snack bar/deli
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Free self parking
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Covered parking
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Secured parking
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Well-lit path to entrance
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Welcome to ALT Urbana, your serene escape in the heart of León!
Recreation & Relaxation
Unwind in our inviting outdoor pool or soak up some sun in our beautiful garden area. Whether you're looking to lap the pool or simply relax in style, we offer the perfect retreat.
Dining Options
Savor delicious meals in our on-site restaurant or grab a quick snack at our cozy coffee shop/café. Don't forget to indulge in your favorite drink at the lively bar/lounge, creating the perfect atmosphere for socializing.
Comfort & Convenience
Each of our 25 air-conditioned rooms features Smart TVs and complimentary Wi-Fi to keep you entertained and connected. Enjoy the convenience of a 24-hour front desk, luggage storage, and free self-parking during your stay.
Don't miss out—book your stay at ALT Urbana today for an unforgettable experience!
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Guest type
Caters to adults only
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General
Private host property
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Guest type
Caters to adults only
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General
Private host property
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Buen lugar
Excelente concepto
Muy centrico, buena relacion costo - calidad , muy limpio, instalaciones nuevas.
Súper hotel
Todo bien gracias
. Solo que empezó a llover y no hubo wiffi en todo el día
Great place in the heart of the city.
Muy limpio
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid.
We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time.
We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door.
The hotel has a light outside of each room
It is illuminated if there are guests staying in that room. That is not a safe practice.
We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid.
I can not recommend this hotel.
Atendieron an mis papás súper bien. Las recámaras limpias y modernas. Excelente hotel, excelente servício al cliente.
Muy limpio todo y nuevo el servicio excelente
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Muy amigables y amables. Buen servicio y limpieza. Solo un dia de estadia y ninguna queja u observación. Excelente
Muy bien, pero la verdad el que no estuviera la alberca en servicio fue algo que bajó el nivel de la experiencia, ya que fue uno de los principales motivos por lo que reservé. El desayuno también muy rico, pero estaría bien un jugo, pequeño pan y algo de frijoles para acompañar los chilaquiles. Ya la proteína entiendo es costo aparte.
Muy buen hotel aunque estaba clausurado el aérea de la alberca
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Música muy fuerte
Excelente atención en recepción, solucionando algunos inconvenientes
Todo estuvo muy bien
Convenient, comfortable and not expensive
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