Hotel Moca NYC

Hotels
5 (848 reviews)
507 West 181st Street , New York , US

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Non-smoking throughout

Review Highlights

Pros:
Comfortable beds
Good air conditioning
Helpful/exceptional staff reported by some
Decent room size/view in some rooms
Close to metro (in some reviews)
Cons:
Cleanliness issues: smoke/marijuana smell, dirty lobby/rooms
Serious service failures: double charge, poor communication, locked out
Far from city center for some guests
No/poor housekeeping and missing breakfast
Small rooms with limited storage and thin walls
Parking inconvenient

Categories

Cleanliness
3
Multiple reviews mention dirt, strong cigarette/marijuana smells, missed housekeeping and a generally unclean lobby/rooms.
Service
6
Mixed reports — several guests praise attentive staff, but there are serious service failures (double charge, poor response, inattentive staff on duty).
Location
6
Some guests liked the view and proximity to a metro; others complained it is far from central NY — overall slightly above average for convenience by public transit.
Room Quality
5
Beds and AC are frequently praised, but rooms sometimes smell of smoke, lack storage, are small or thin-walled — mixed quality.
Amenities
5
AC and small fridge are positives; parking is inconvenient and there is no reliable breakfast/extra facilities — average overall.
Value for Money
7
Several guests felt the price relative to location/room was reasonable; given the mixed shortcomings, value is still perceived as good by some.
Food and Beverage
3
Breakfast was reported as missing/not provided in at least one review and food/beverage service is generally absent or criticized.
Overall Experience
5
Experiences range from exceptional staff and comfortable beds to major issues (double charging, having to leave, cleanliness problems) — overall mixed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-04 23:34

Property Description

Hotel Moca NYC, nestled in the vibrant Washington Heights of New York, offers a 3-star stay only minutes away from iconic landmarks. Modern Rooms with City Views provide comfort and convenience with amenities such as free WiFi and flat-screen TVs. Convenient Facilities like a 24-hour front desk and fridge in each room cater to all your needs. Explore nearby attractions like Yankee Stadium and Columbia University, or venture a bit further to Bronx Zoo and Metropolitan Museum of Art. Experience the heart of Manhattan with us at Hotel Moca NYC. Ready to immerse yourself in the beauty of New York City? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5
Based on 848 reviews
Cleanliness: 3
Service: 6
Location: 6
Room Quality: 5
Amenities: 5
Value for Money: 7
Food and Beverage: 3
Overall Experience: 5
J
Joshua • couple • cr
9
Pros:

La atención

2026-10-16 • via Nuitee
R
Reed • solo_traveller • us
10
2026-10-15 • via Nuitee
J
Justin • couple • jp
8
まあまあ
Pros:

外観やエレベーターはあまりだけど、部屋自体は広くて清潔でした。

Cons:

エリアはゴミが溜まってて、治安悪そうで、汚い

2026-10-14 • via Nuitee
D
deanna • solo_traveller • us
4
Never stay or suggest
Cons:

Shower was not sanitized and noise from building aweful

2026-10-13 • via Nuitee
B
Brian • couple • us
4
Pros:

It had a balcony

Cons:

From the pictures and seeing the actual room it look like a motel the bed was terrible temu the bathroom looked very old I didn’t want to shower I slept with my clothes on

2026-10-12 • via Nuitee
L
Larissa • couple • us
8
2026-10-11 • via Nuitee
C
Carlos • couple • ec
1
Pesima atención y nos votan nuestras pertenencias y se roban las mejores cosas
Pros:

Nos robaron
Una compa NEGRA
2 camisa
Una camiseta de la selección ECUATORIANA

Cons:

Pésima atención y tienen empleados ladrones

2026-10-11 • via Nuitee
P
Poplavski • extended_group • il
3
2026-10-10 • via Nuitee
A
ALYSSA • solo_traveller • us
7
Clean, cozy stay in diverse neighborhood!
Pros:

The facilities were clean and the staff were friendly and helpful.

Cons:

The hotel is located right next to a fire station. One night the station was particularly busy and had sirens going off quite a lot which affected my sleep.

2026-10-09 • via Nuitee
G
Geannelli • family_with_children • us
8
Good 😊
Pros:

All

Cons:

The parking lot they don’t have but everything else was good 👍

2026-10-09 • via Nuitee
S
Steven • couple • us
1
The air conditioner unit is build on the ceiling so when I woke up to use the bathroom I slipped and
Pros:

The price

Cons:

The air conditioner unit is build on the ceiling so when I woke up to use the bathroom I slipped and feel because the air conditioner was leaking all night and when asked to clean it up I was given towels that was it not even given another room or at least a free stay

2026-10-08 • via Nuitee
C
Chib • solo_traveller • us
1
2026-10-08 • via Nuitee
L
Luis Gabriel • couple • co
10
Felicidad
Pros:

Amplio, buenas camas y mucha limpieza

Cons:

Era algo lejos de las zonas turísticas, pero lo bueno del hotel y la cercanía al subway hicieron bueno todo

2026-09-19 • via Nuitee
A
Alahiane • solo_traveller • us
8
2026-09-17 • via Nuitee
J
Jennifer • couple • de
2
2026-09-17 • via Nuitee
S
Shaqueta • couple • us
1
I stayed for a week in two separate rooms. They can do better, but choose to be difficult. It’s was like staying at a ch
Pros:

The location was decent, but it seems to operate as a whore house.

Cons:

The staff was rude. The facility is dirty. No amenities. They are shisty with towels. Patrick was extremely difficult to deal with, and only offered to help as a last resort. Several arguments at the front desk.

2026-09-15 • via Nuitee
M
Manon • couple • fr
6
2026-09-14 • via Nuitee
C
Carlos H S Damasceno • solo_traveller • br
9
2026-09-14 • via Nuitee
R
Ruiz • solo_traveller • us
8
Pros:

Location

Cons:

I couldn't find a store that sold beer or hard seltzer

2026-09-13 • via Nuitee
L
Leandro • solo_traveller • us
8
2026-09-08 • via Nuitee