Hotel Moca NYC

Hotels
5 (848 reviews)
507 West 181st Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Non-smoking throughout

Review Highlights

Pros:
Comfortable beds
Good air conditioning
Helpful/exceptional staff reported by some
Decent room size/view in some rooms
Close to metro (in some reviews)
Cons:
Cleanliness issues: smoke/marijuana smell, dirty lobby/rooms
Serious service failures: double charge, poor communication, locked out
Far from city center for some guests
No/poor housekeeping and missing breakfast
Small rooms with limited storage and thin walls
Parking inconvenient

Categories

Cleanliness
3
Multiple reviews mention dirt, strong cigarette/marijuana smells, missed housekeeping and a generally unclean lobby/rooms.
Service
6
Mixed reports — several guests praise attentive staff, but there are serious service failures (double charge, poor response, inattentive staff on duty).
Location
6
Some guests liked the view and proximity to a metro; others complained it is far from central NY — overall slightly above average for convenience by public transit.
Room Quality
5
Beds and AC are frequently praised, but rooms sometimes smell of smoke, lack storage, are small or thin-walled — mixed quality.
Amenities
5
AC and small fridge are positives; parking is inconvenient and there is no reliable breakfast/extra facilities — average overall.
Value for Money
7
Several guests felt the price relative to location/room was reasonable; given the mixed shortcomings, value is still perceived as good by some.
Food and Beverage
3
Breakfast was reported as missing/not provided in at least one review and food/beverage service is generally absent or criticized.
Overall Experience
5
Experiences range from exceptional staff and comfortable beds to major issues (double charging, having to leave, cleanliness problems) — overall mixed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-04 23:34

Property Description

Hotel Moca NYC, nestled in the vibrant Washington Heights of New York, offers a 3-star stay only minutes away from iconic landmarks. Modern Rooms with City Views provide comfort and convenience with amenities such as free WiFi and flat-screen TVs. Convenient Facilities like a 24-hour front desk and fridge in each room cater to all your needs. Explore nearby attractions like Yankee Stadium and Columbia University, or venture a bit further to Bronx Zoo and Metropolitan Museum of Art. Experience the heart of Manhattan with us at Hotel Moca NYC. Ready to immerse yourself in the beauty of New York City? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5
Based on 848 reviews
Cleanliness: 3
Service: 6
Location: 6
Room Quality: 5
Amenities: 5
Value for Money: 7
Food and Beverage: 3
Overall Experience: 5
J
Janey • couple • gb
1
Walked out within 10mins of checking in
Pros:

Absolutely nothing

Cons:

Absolutely everything - the place is a hazard

2026-09-04 • via Nuitee
D
Danny • couple • us
6
This was a last minute place , but the area not so safe, that can’t be helped. But people asking for money in the hotel
Pros:

It was clean .

Cons:

Things like ice machine not working , lock for doors and terrace didn’t lock

2026-09-01 • via Nuitee
S
Subong • solo_traveller • us
5
Pros:

pricing

Cons:

cleanliness, ambiance, and distance from city center

2026-08-31 • via Nuitee
L
Leilany • couple • us
1
2026-08-31 • via Nuitee
H
Heidi • solo_traveller • fr
10
2026-08-31 • via Nuitee
D
DEY • solo_traveller • us
8
Pros:

The view the room

Cons:

It was noisy the hotel was

2026-08-31 • via Nuitee
A
Austin • family_with_children • us
4
It was okay but would try to not stay there again
Pros:

The location was perfect

Cons:

They said the bed was Queen sized but it wasn't Queen. Mattresses were very hard and pillows were way too soft. Also rooms are a lot smaller than depicted in pictures.

2026-08-27 • via Nuitee
L
Luz • solo_traveller • pr
10
2026-08-24 • via Nuitee
M
Mia • couple • us
5
Cons:

The sheets and the mattress had cigarette burns on them. The shower should have been more cleaner.

2026-08-19 • via Nuitee
D
Damien • solo_traveller • us
1
Pros:

Nothing. Don’t book here

2026-08-19 • via Nuitee
M
Michael • couple • us
9
Saved our lives at a crucial juncture; highly recommended for comfort and the local amenities
Pros:

No meals were offered, but there was a nice family-run Dominican cafe, Cafe Milo, just down the block, where Sara made lovely scrambled eggs and bacon; we often ordered breakfast and evening meals via Wonder.

Cons:

It would have been nice to have a kettle to make tea in the room.

2026-08-18 • via Nuitee
B
Boo • solo_traveller • us
7
2026-08-15 • via Nuitee
O
Obdulio • solo_traveller • us
8
Pros:

Todo limpio y se pudo dormir tranquilos. No tiene parqueo pero debajo del puente hay suficiente espacio para dejar el carro.

2026-08-13 • via Nuitee
G
garcia • solo_traveller • us
3
Mala experienced
Pros:

Que la abitacion es grande

Cons:

Las cama son dura no se descamsa con esas cama y no ponen toalla solo 2 toalla no me gusto para nada

2026-08-12 • via Nuitee
C
Cynthia • solo_traveller • us
4
Cons:

My first room had water leaking down the interior wall and the floor was damp. I changed rooms in the morning and they gave me a room that had the same problem. I then asked to change floors and location in the building and was put in a room that was dry.

2026-08-10 • via Nuitee
P
Precious • couple • us
10
2026-08-10 • via Nuitee
M
Melissa • couple • us
5
2026-08-10 • via Nuitee
L
Levishia • extended_group • us
1
Horrible
Pros:

The room smelled like cigarettes and we did not stay in a smoker room

Cons:

The room smelled like cigarettes and we did not stay in a smoker room ,also there were plug in fans , the fans you buy for home in our room to cool off , also there was hotel drama the police was there upon my check in process responding to a call , the manger did end up moving us but it really was not that much better the bed sheet spreads had lint balls on them also

2026-08-09 • via Nuitee
C
Charita • couple • us
1
Uncomfortable and undesirable
Cons:

The area ; our room was out dated and not very clean with toilet paper and towels etc. missing ; moved to another room again had to ask for clean linen, room was small LOOKS NOTHING LIKE THE PICTURES ON LINE ! The faculty is dismissive got in at 5 am due to transportation from a concert attended asked for a later check out was told NO and they knocked on the door to remind us of check out we were easy the place is distasteful. Would never reccomend

2026-08-09 • via Nuitee
K
Kyle • couple • us
2
2026-08-07 • via Nuitee