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Facilities
Property facilities
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Meeting rooms
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Health or beauty spa nearby
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Annual carbon offsets
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Free WiFi
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24-hour front desk
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Luggage storage
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Elevator
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Supervised childcare/activities
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Conference space
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Breakfast available (surcharge)
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Meeting rooms
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Wedding services
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Children's club
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Wheelchair accessible parking
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Free reception
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Snack bar/deli
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Playground on site
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Free self parking
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Water dispenser
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Housekeeping on request
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Renewable energy source - solar
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Covered parking
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Children's games
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Health or beauty spa nearby
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Well-lit path to entrance
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Stair-free path to entrance
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Vegetarian breakfast available
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Annual carbon offsets
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Humane animal treatment
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Accessible shuttle
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No accessible shuttle
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Tile flooring in public areas
Review Highlights
Categories
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Property Description
Amenities and Services
- Enjoy the outdoor pool and complimentary Wi-Fi access
- Relax with concierge services and babysitting options
- Dine at the on-site restaurant or grab a drink at the bar/lounge
Event Spaces and Meetings
- 6986 square feet of conference space and 9 meeting rooms
- Ideal venue for weddings with banquet hall facilities
- Daily complimentary reception and buffet breakfasts available
Accommodations
- 234 air-conditioned rooms with LCD TVs and free Wi-Fi
- Modern bathrooms with bathtubs or showers and complimentary toiletries
- Convenient amenities like safes and daily housekeeping.
Book your stay at Novotel Rayong Star Convention Centre for a family-friendly experience near popular attractions in Rayong.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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General
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
Property policies
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Pets
Pets not allowed
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
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General
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
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Check-in & Check-out
Contactless check-out is available
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Covid
Property follows sanitization practices of COVID-19 Guidelines (WHO)
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General
Guests are provided with free hand sanitizer
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Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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General
Food service has been amended for enhanced safety
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General
Property follows sanitization practices of Safe Travels (WTTC - Global)
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General
Property is cleaned with disinfectant
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General
Property follows sanitization practices of CovidClean (Safehotels - global expert)
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Shield between guests and staff in main contact areas
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General
Gap period enforced between guest stays - 24 hours
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General
Masks are compulsory at the property
Location
Guest Reviews
Location
Excellent
Hotel was ok but had a few problems like the water heater was either too hot or cold, or would be fine for 1 min and then get too hot or cold.
Aircon was the same either too hot or cold.
They also liked putting the new towels on top of the dirty luggages… why???
An excellent hotel,
highly recommend it, the bed was excellent and the room is modern and pleasant
The room was ok, but nothing special and the cleanliness was more poor than good. The bed had some brown stains on it. One day we got towels which were so dirty that it makes you feel sick (in nice words). After complaining at the reception they exchanged them including the bed sheets and offered 2 hours free drinking at the bar, which we declined because we do not drink alcohol. Staff is friendly but customer service is poor.
Great new hotel with fantastic service
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