Facilities

Boat tours nearby
Parasailing nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Street parking
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Cons:
Significant cleanliness issues
Uncomfortable beds
Inadequate service quality
Poor room conditions
Low-quality food and breakfast

Categories

Cleanliness
3.5
Guests consistently mentioned significant cleanliness issues, including stained linens, unsafe bathroom conditions, and overall lack of cleanliness throughout the hotel.
Service
4
Service was one of the major negative aspects highlighted by guests, with complaints about staff responsiveness and the overall quality of service provided.
Location
5
No specific feedback regarding location was provided in the reviews.
Room Quality
3
Guests reported uncomfortable beds, noisy rooms, and subpar room conditions, such as exposed electrical wires and poorly designed bathrooms.
Amenities
4
No specific feedback regarding amenities was provided in the reviews.
Value for Money
4
Guests felt that the price was not justified by the poor quality of services and accommodations offered.
Food and Beverage
2
Negative feedback highlighted the low quality of food at the hotel's restaurant and breakfast offerings.
Overall Experience
2
Most guests had an extremely negative overall experience, leading to early check-outs and strong advisories against booking at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 17:34

Property Description

Relax and Unwind at the Spa
Indulge in rejuvenating body treatments and facials for a truly relaxing experience.

Recreational Amenities and Fitness Center
Make the most of your stay with an outdoor pool and a 24-hour fitness center to stay active and refreshed.

Dining and Entertainment Options
Savor delicious meals at the hotel restaurant, chill at the coffee shop, or enjoy a drink at one of the two vibrant bars/lounges.

Centrally located in Patong, Diva Patong Hotel offers convenience and comfort for your stay. Book now for a memorable experience!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 22 reviews
Cleanliness: 3.5
Service: 4
Location: 5
Room Quality: 3
Amenities: 4
Value for Money: 4
Food and Beverage: 2
Overall Experience: 2
P
Prafulla • friends
10
Pros:

I had a great time at Diva Patong Hotel. The pool side bar and lounge area had such a chill out vibe, perfect for unwinding after beach day. Cocktails were affordable and tasty and the lounge music created the great atmosphere. The staff was helpful with tour bookings and local tips too.

2025-05-03 • via Nuitee
V
Vikramjit • partner
10
Pros:

I had such a relaxing time here full stop the bed was super comfortable and I appreciated the strong higher conditioning after a long day in the heat. There in house restaurant served delicious food. The pool area was just awesome, enjoy drinks from there bar counter and enjoy the lot can't be explained in words. Great great stay.

2025-05-03 • via Nuitee
G
Gail
2
Pros:

This hotel needs a lot of renovations. The owner needs to close it down for a while and work on getting it up to livable standards. Let's talk about the bathroom, the ceiling exposed the electrical wires, posing a safety hazard, the toilet is literally in the shower, when taking a shower, you are washing the toilet at the same time. The beds were very hard and the linen had stains. Please have ear plugs, because the rooms are not sound proof. Don't be encouraged to add breakfast to your stay, the food was very bad and it's not worth it. Their adjoining restaurant was very dirty and not well maintained. We were supposed to stay for 2 nights, but checked out earlier, because this place was not fit to stay the entire stay. Good luck and please read reviews before booking. I am also going to leave a google review in case this one gets removed.

2025-02-21 • via Nuitee
M
Michel
6
Pros:

Le problème c'est posé sur le nettoyage des chambres qui n'a l'air d'être fait qu'à la demande même si vous laissez l'écriteau de le faire.
Par contre un jeune employé a bien fait son job sur un problème de coffre.

2025-01-29 • via Nuitee
J
johnny wienke
4
Pros:

Bad service. They did clean my room two times in 9 days. Bad cleaning .

2025-01-20 • via Nuitee
I
Ilyas
2
Immonde et sale
Pros:

Hôtel négligé dans un état pitoyable, mauvais état des meubles et des sols ainsi que des fenêtres , évacuation de la douche non existante, toilettes dans la douche, débit de l’eau très faible
Hôtel à fuir et excessivement cher

2025-01-15 • via Nuitee
A
Arvi-Kimmo • family
8
Pros:

Nice enough hotel - a bit bonkers, but in a good way!
Make sure you have ear plugs if you want a good night's sleep.

2025-01-04 • via Nuitee
A
Anders
6
Pros:

Totally worless internet go down everyday

2024-12-22 • via Nuitee
R
Roxie
10
Pros:

Very comfortable stay with a big room. Staff was very kind and helpful

2024-12-14 • via Nuitee
A
Ally • family_with_children
10
Pros:

Travelled with 4 young children so pleased with the service and facilities our family of 8 will definitely be returning

2024-07-11 • via Nuitee
C
Chandrima • family_with_children
10
Pros:

Our multigenerational family vacation is successful. The large pool with a shallow area kept the kids entertained. The on site restaurant offered a variety of dishes to please everyone's taste buds. The comfortable rooms provided ample space for our entire family.

2024-06-18 • via Nuitee
S
Suman
10
Pros:

My partner and i loved using Hotel Diva Patong as our base for exploring Phuket. The friendly staff was helped us book tours and activities,from elephant trekking to island hopping. The Hotel's central location made it easy to get around and explore all that Phuket has to offer.

2024-06-17 • via Nuitee
A
Abhijit • friends
10
Pros:

Wow, what a great experience on all fronts, rooms, experienced staff, hotel facilities, and yummy food. My week stay was an awesome experience. The hotel environment was very good. Great hospitality by staff and charming location.

2024-05-09 • via Nuitee
R
Raju • partner
10
Pros:

I recently stayed at Diva Patong Hotel and had a wonderful experience. The rooms were spacious, comfortable and the bed was nice, allowing a restful sleep. Very good cleaning, guest friendly hotel. The food is delicious with menu on sea food, Thai as well as Indian food. It is at convenient location too.

2024-05-09 • via Nuitee
I
Ishaan • family
10
Pros:

It's lovely hotel with comfortable rooms, friendly staff, and a beautiful pool area. The location close to the beach and many attractions. We had dinner there every night and it was great each time.

2024-05-04 • via Nuitee
D
Dipa • friends
10
Pros:

The staff was exceptionally warm and attentive, making check in a breeze. My room was tastefully decorated, was impeccable clean and surprisingly cozy. The hotel is central location was a definite plus for exploring nearby attractions. it is wonderful option in budget. It was stay with a touch of comfort and friendly service.

2024-05-04 • via Nuitee
T
Taher • family_with_children
4
Pros:

Property GM was very nice but the property is not suited for stay. Rooms have mold and they were not cleaned properly. This hotel should not be able to take in more reservation until the renovation and hotel is done. Thanks to Expedia that we were able to relocate.

2024-04-30 • via Nuitee
A
Alexander
4
Not good
Pros:

Me and my friend stayed here 2 nights. We got very different rooms even though we ordered the same, mine was significantly better. The pool was disgusting, I could literally not see the bottom of it because there was some garbage in it, but they didn’t seem to worry about that. The “gym” was 4 spinning bikes that were at least 20 years old. The pictures are real but the property have severely fallen out of shape since they were taken, they have to be at least 5 years old with no maintenance. The pool tables were out of order. The bar was shut down, and I’m very glad I didn’t order breakfast because we saw a rat there when we walked past.

2024-03-02 • via Nuitee
V
Verified traveler
8
Pros:

This is not a “new” hotel. It is under new name and owner. There are two buildings are both for the same hotel. We requested a room away from the streets and traffic noise. We switched rooms and at the end it was still very noise, could hardly sleep. The hotel needs a reno. The staff are friendly and the bed is comfy.

2024-02-18 • via Nuitee
T
Thomas • partner
8
Pros:

Rakesh is a wonderful host, does everything he can to accommodate your stay.Enjoyed talking to him.

2024-02-18 • via Nuitee