Posada Colibri - Hotel & Spa

Hotels
8.5 (141 reviews)
Prolongación Hidalgo 37 , San Juan Teotihuacán , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Small rooms
Inconsistent room quality

Categories

Cleanliness
8.33
Some rooms were described as musty and dark, indicating a need for improvement.
Service
9.3
Staff were consistently noted as accommodating and helpful.
Location
9.34
Convenient location near the pyramids and within a pleasant garden setting.
Room Quality
7.29
Some rooms were considered small and dark, with one review mentioning a room resembling a stable.
Amenities
8.32
Amenities like the pool and gardens were appreciated, though some rooms lacked adequate facilities.
Value for Money
8.28
Some guests felt certain rooms were overpriced for what they offered.
Food and Beverage
8.33
Breakfast was noted as good, but timing of service limited options for early travelers.
Overall Experience
8.8
Positive overall experience with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:24

Property Description

Mexican-style Rooms with Garden Views
Experience the vibrant culture of Mexico in our colorful rooms with flat-screen TVs and garden views. Relax in our spa with temazcal treatments or take a dip in the outdoor pool.

Delicious Dining Options
Start your day with a complimentary continental breakfast and enjoy playing the piano in the dining area. Explore nearby dining spots like Don Nichos or Los Ahuehuetes coffee-bar.

Convenient Amenities and Services
Benefit from our ironing service, laundry facilities, and free parking. Discover the nearby archaeological sites or take a short drive to Mexico City for more adventures.

Book your stay at Posada Colibri - Hotel & Spa for a memorable experience in San Juan Teotihuacán!

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Please note that the reception is closed from 23:00 until 6:00.

If you expect to arrive outside reception opening hours, please inform the property in advance. The contact information is in your booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for MXN 500 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 141 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
J
Jeff • family_with_children • us
10
Spend the night in Teotihuacan there ! Amazing hacienda
Pros:

From the moment you pass the doors of this Hacienda you are transported into a bubble of serenity, luxury and calm.
Book a spa treatment and eat by the pool.
The staff is amazing and the property is beautiful
Highly recommend

Cons:

Everything was great

2026-03-27 • via Nuitee
E
Ernesto • family_with_children • mx
10
Cons:

Lo frío del agua de la alberca😁

2026-03-25 • via Nuitee
V
vital • couple • fr
10
Inoubliable
Pros:

Endroit paradisiaque et personnel très gentil. Nous avons été au spa: temazcal et massages. Merveilleux et Inoubliable.

2026-03-18 • via Nuitee
H
Hernandez • couple • us
10
2026-03-16 • via Nuitee
D
Daniela • solo_traveller • mx
7
Excellent location
Pros:

The location it's perfect , near to principal highway, to a big supermarket and a little place to have lunch for a very good price. Also you can reach downtown in a few minutes, where you can grab a taxi to the pyramids.

Cons:

There was a problem with hot water and the staff just told me to "wait". I wait for 30 minutes but it didn't work. In Teotihuacán it's too cold in the morning, I understand difficulties in a big hotel but I choose this one for it's reviews. Just take more precautions

2026-03-14 • via Nuitee
A
Ana Beatriz • extended_group • mx
10
2026-03-10 • via Nuitee
C
caroline • family_with_children • be
3
OK mais équipement basique.
Cons:

Il faisait froid. Pas de chauffage.
Pas de lumière près du lavabo de la salle de bain.
Je n'ai pas aimé l'équipement des chambres.

2026-03-02 • via Nuitee
K
Klara • family_with_children • cz
10
Pros:

Absolutně rajská zahrada, neuvěřitelný klid a pohoda za hradbami ale živé město. V dochozi vzdálenosti kostel z 16. století i pyramidy…
Byli jsme prakticky jedni ze dvou hostu, což udělalo zážitek ještě výjimečnější. Moc dekujeme za vřelou péči!

2026-03-01 • via Nuitee
S
Stephen • couple • gb
5
Disappointing, especially the Deluxe Suite bathroom
Pros:

We stayed in the Deluxe Suite called Xochipilli. Enormous and very comfortable bed. The room is extremely big and its garden area is very nice. The breakfast was excellent - lovely fruit juice and coffee, very good eggs and the gigantic croissant was delicious.

Cons:

As other reviewers have said, the room was cold and there was no heater. Luckily the outside temperatures were good, so the cold wasn't unbearable. Also, the bed has lots of blankets, so it was warm in bed. Aside from the cold, the room was very tired and does not match up to the photos I that respect.

The room description says there is a wardrobe or closet. There isn't. Only a very small number of cost hooks. For such a large room, this is ridiculous. And it is unacceptable to say there is a wardrobe when there is not.

However, the worst aspect was the bathroom. You may notice there are no photos of the bathroom for any room. In the Xochipilli Suite, the bathroom was very tired and quite dirty. The room has an old-fashioned, vintage free-standing bath. It really needs to be re-enamelled, but that is not the main issue. The bath is close to the wall, but not touching it. The shower head is high on the wall by the bath and the shower curtain only runs along one side of the bath. This all means it is impossible to have a shower without lots of water ending up on the floor, so it ends up like a wet room but without the drainage you would need. Unusually for me, I've taken photos to illustrate what I mean. You will see we had to put towels on the floor to stem the flood!

2026-02-23 • via Nuitee
E
Elizabeth • couple • gb
10
Highly recommend - beautiful rooms.
Pros:

Beautiful rooms in a charming historic building. Massive room, comfortable bed, sweet outdoor seating area.

Cons:

Room got a little cold at night.

2026-01-31 • via Nuitee
N
Natan Levi • couple • mx
9
Bonito, cómodo y tranquilo
Pros:

La atención es excelente. El personal es muy amable y servicial. Al ser un lugar pequeño, la atención es más personal. La comida fue la mejor de todas nuestras vacaciones.

Cons:

Quizá haya sido por la época del año (invierno), pero hay lugares que lucen muy solos y hasta un tanto descuidados. Pero lo que más me desagradó fue que la puerta de nuestra habitación no era muy segura. El balcón estaba bonito pero descuidado y las luces estaban muy tenues (estaría bien tener en la habitación la opción de encender otro juego de luces más encendidas para cuando requieres buscar o hacer algo).

2026-01-29 • via Nuitee
J
jose vicente • couple • mx
10
Excelente lugar para un fin de semana de descanzo
Pros:

La atención, la estancia y el restaurant, buen servicio

Cons:

Muy frio el piso, unos tapetes estaría muy bien, en el baño particularmente

2026-01-29 • via Nuitee
H
Herve • family_with_children • fr
10
2026-01-29 • via Nuitee
J
Juan Pablo • solo_traveller • mx
10
2026-01-25 • via Nuitee
A
Ana • extended_group • br
6
Só vale pela localização
Pros:

Quarto bonito, bem típico

Cons:

Cafe da manhã ruim com atendimento sofrível. Nos recusaram um segundo copo de suco de laranja. A pousada não está tao bem cuidada como nas fotos, especialmente nas areas comuns. Pior de tudo banho que não esquenta direito em dia de 5° Celsius

2026-01-23 • via Nuitee
D
DIEGO • couple • mx
10
Pros:

Tomamos un masaje energetico de pareja, muy reconfortante, el desayuno estaba rico y la camada muy comoda

Cons:

Hacia mucho frio en la habitacion en la noche

2026-01-19 • via Nuitee
O
Oswaldo • extended_group • us
9
Pros:

This is a beautiful place and the location is great. The staff is helpful and responsive.

Cons:

Breakfast was included, but they start serving it at 9 am, which is too late if you want to take advantage of the day. We talked with the restarurant staff and they served us at 8 am.

2026-01-19 • via Nuitee
A
Abraham • couple • nl
9
Prima lokatie en heerlijk ontbijt.
Pros:

Heerlijk ontbijt. Goed gratis parkeren. Tuin is oase van rust met lekkere stoelen.

Cons:

Kamer was erg koud ondanks klein kacheltje en zonnig weer. Geen douchegordijn; hele badkamer na het douchen nat.

2026-01-10 • via Nuitee
M
Manuel • couple • pa
10
Súper recomendable
Pros:

El personal muy amable.
El desayuno incluido estuvo increíble, realmente me sorprendió la cantidad de desayuno y lo sabroso que estaba todo.

2026-01-09 • via Nuitee
E
Eva Maria • couple • is
9
2026-01-04 • via Nuitee